fix: MH claim submit — wait for socket job:update before fetching PDF and claim number

- Add PLAN_NOT_ACCEPTED to PatientStatus enum (prisma schema + db push)
- Selenium: return "plan not accepted" eligibility text instead of collapsing to inactive
- Backend processor: map "plan not accepted" → PLAN_NOT_ACCEPTED, fix insuranceProvider label
- _shared.ts: save DOB for existing patients when field is currently empty
- Frontend: show amber "Plan Not Accepted" badge in patient table and detail panel
- patient-form.tsx: display "Plan Not Accepted" label in status dropdown
- BullMQ: set attempts=1 (no retry on selenium failure)
- DDMA: remove first/last name from search (member ID + DOB only)
- patient-types.ts: allow alphanumeric insurance IDs

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

apps/Backend/package.json

@@ -4,7 +4,7 @@
   "description": "",
   "main": "index.js",
   "scripts": {
-    "dev": "ts-node-dev --respawn --transpile-only src/index.ts",
+    "dev": "ts-node-dev --respawn --transpile-only --watch ../../packages/db/types src/index.ts",
     "build": "tsc",
     "start": "node dist/index.js"
   },

apps/Backend/src/queue/jobRunner.ts

@@ -14,6 +14,7 @@ import { runOcrProcessor } from "./processors/ocrProcessor";
 import { runDdmaEligibilityProcessor } from "./processors/ddmaEligibilityProcessor";
 import { runDeltaInsEligibilityProcessor } from "./processors/deltaInsEligibilityProcessor";
 import { runUnitedSCOEligibilityProcessor } from "./processors/unitedSCOEligibilityProcessor";
+import { runDentaQuestEligibilityProcessor } from "./processors/dentaQuestEligibilityProcessor";
 import { runCCAEligibilityProcessor } from "./processors/ccaEligibilityProcessor";
 import type { SeleniumJobData, OcrJobData } from "./queues";
 
@@ -114,6 +115,20 @@ export function enqueueSeleniumJob(data: SeleniumJobData): string {
         job.id
       );
     }
+    if (jobType === "tuftssco-eligibility-check") {
+      return runDentaQuestEligibilityProcessor(
+        {
+          enrichedPayload: data.enrichedPayload,
+          userId: data.userId,
+          insuranceId: data.insuranceId!,
+          formFirstName: data.formFirstName,
+          formLastName: data.formLastName,
+          formDob: data.formDob,
+          socketId: data.socketId,
+        },
+        job.id
+      );
+    }
     if (jobType === "cca-eligibility-check") {
       return runCCAEligibilityProcessor(
         {

apps/Backend/src/queue/processors/_shared.ts

@@ -105,6 +105,10 @@ export async function createOrUpdatePatientByInsuranceId(options: {
       updates.firstName = incomingFirst;
     if (incomingLast && String(patient.lastName ?? "").trim() !== incomingLast)
       updates.lastName = incomingLast;
+    if (dob && !patient.dateOfBirth) {
+      const parsed = new Date(dob);
+      if (!isNaN(parsed.getTime())) updates.dateOfBirth = parsed;
+    }
     if (Object.keys(updates).length > 0) {
       await storage.updatePatient(patient.id, updates);
       patient = await storage.getPatientByInsuranceId(insuranceId);
@@ -126,9 +130,15 @@ export async function createOrUpdatePatientByInsuranceId(options: {
   try {
     patientData = insertPatientSchema.parse(createPayload);
   } catch {
+    // Remove fields that may fail validation (invalid date or alphanumeric insuranceId)
     const safePayload = { ...createPayload };
     delete safePayload.dateOfBirth;
-    patientData = insertPatientSchema.parse(safePayload);
+    try {
+      patientData = insertPatientSchema.parse(safePayload);
+    } catch {
+      // Last resort: skip schema validation and cast directly
+      patientData = safePayload as InsertPatient;
+    }
   }
 
   await storage.createPatient(patientData);

apps/Backend/src/queue/processors/dentaQuestEligibilityProcessor.ts

@@ -0,0 +1,312 @@
+import fs from "fs/promises";
+import fsSync from "fs";
+import path from "path";
+import { storage } from "../../storage";
+import { emptyFolderContainingFile } from "../../utils/emptyTempFolder";
+import {
+  forwardToSeleniumDentaQuestEligibilityAgent,
+  getSeleniumDentaQuestSessionStatus,
+} from "../../services/seleniumDentaQuestEligibilityClient";
+import { splitName, createOrUpdatePatientByInsuranceId, imageToPdfBuffer } from "./_shared";
+import { io } from "../../socket";
+
+function now() {
+  return new Date().toISOString();
+}
+
+function log(tag: string, msg: string, ctx?: any) {
+  console.log(`${now()} [${tag}] ${msg}`, ctx ?? "");
+}
+
+function emitToSocket(socketId: string | undefined, event: string, payload: any) {
+  if (!socketId || !io) return;
+  try {
+    const socket = io.sockets.sockets.get(socketId);
+    if (socket) {
+      socket.emit(event, payload);
+      log("dentaquest-processor", `emitted ${event}`, { socketId });
+    }
+  } catch (err: any) {
+    log("dentaquest-processor", `emit failed for ${event}`, { err: err?.message });
+  }
+}
+
+export interface DentaQuestEligibilityProcessorInput {
+  enrichedPayload: any;
+  userId: number;
+  insuranceId: string;
+  formFirstName?: string;
+  formLastName?: string;
+  formDob?: string;
+  socketId?: string;
+}
+
+export interface DentaQuestEligibilityProcessorResult {
+  patientUpdateStatus?: string;
+  pdfUploadStatus?: string;
+  pdfFileId?: number | null;
+  pdfFilename?: string | null;
+}
+
+async function processDentaQuestResult(
+  userId: number,
+  insuranceId: string,
+  formFirstName: string | undefined,
+  formLastName: string | undefined,
+  formDob: string | undefined,
+  seleniumResult: any
+): Promise<DentaQuestEligibilityProcessorResult> {
+  const output: DentaQuestEligibilityProcessorResult = {};
+  let createdPdfFileId: number | null = null;
+
+  try {
+    const rawName =
+      typeof seleniumResult?.patientName === "string"
+        ? seleniumResult.patientName.trim()
+        : null;
+
+    const { firstName, lastName } = rawName
+      ? splitName(rawName)
+      : { firstName: formFirstName ?? "", lastName: formLastName ?? "" };
+
+    await createOrUpdatePatientByInsuranceId({
+      insuranceId,
+      firstName,
+      lastName,
+      dob: formDob,
+      userId,
+    });
+
+    const patient = await storage.getPatientByInsuranceId(insuranceId);
+    if (!patient?.id) {
+      output.patientUpdateStatus = "Patient not found; no update performed";
+      return output;
+    }
+
+    const eligStatus = (seleniumResult?.eligibility ?? "").toLowerCase();
+    const newStatus =
+      eligStatus === "active" || eligStatus === "y"
+        ? "ACTIVE"
+        : eligStatus.includes("plan not accepted") || eligStatus.includes("plan_not_accepted")
+        ? "PLAN_NOT_ACCEPTED"
+        : "INACTIVE";
+
+    await storage.updatePatient(patient.id, {
+      status: newStatus,
+      insuranceProvider: "DentaQuest",
+    });
+    output.patientUpdateStatus = `Patient status updated to ${newStatus}`;
+
+    let pdfBuffer: Buffer | null = null;
+    let pdfFilename: string | null = null;
+
+    const pdfPath: string | null =
+      seleniumResult?.pdf_path ?? seleniumResult?.ss_path ?? null;
+
+    if (pdfPath && fsSync.existsSync(pdfPath)) {
+      if (pdfPath.endsWith(".pdf")) {
+        try {
+          pdfBuffer = await fs.readFile(pdfPath);
+          pdfFilename = path.basename(pdfPath);
+          log("dentaquest-processor", "read PDF directly", { pdfPath });
+        } catch (e: any) {
+          output.pdfUploadStatus = `Failed to read PDF: ${e.message}`;
+        }
+      } else if (
+        pdfPath.endsWith(".png") ||
+        pdfPath.endsWith(".jpg") ||
+        pdfPath.endsWith(".jpeg")
+      ) {
+        try {
+          pdfBuffer = await imageToPdfBuffer(pdfPath);
+          pdfFilename = `dentaquest_eligibility_${insuranceId}_${Date.now()}.pdf`;
+          log("dentaquest-processor", "converted screenshot to PDF", { pdfPath });
+        } catch (e: any) {
+          output.pdfUploadStatus = `Failed to convert screenshot to PDF: ${e.message}`;
+        }
+      }
+    } else {
+      output.pdfUploadStatus = "No valid file path from Selenium; nothing uploaded.";
+    }
+
+    if (pdfBuffer && pdfFilename) {
+      const groupTitleKey = "ELIGIBILITY_STATUS";
+      const groupTitle = "Eligibility Status";
+
+      let group = await storage.findPdfGroupByPatientTitleKey(patient.id, groupTitleKey);
+      if (!group) group = await storage.createPdfGroup(patient.id, groupTitle, groupTitleKey);
+      if (!group?.id) throw new Error("PDF group creation failed");
+
+      const created = await storage.createPdfFile(group.id, pdfFilename, pdfBuffer);
+      if (created && typeof created === "object" && "id" in created) {
+        createdPdfFileId = Number(created.id);
+      }
+      output.pdfUploadStatus = `PDF saved to group: ${group.title}`;
+      output.pdfFilename = pdfFilename;
+    }
+
+    output.pdfFileId = createdPdfFileId;
+    return output;
+  } catch (err: any) {
+    return {
+      ...output,
+      pdfUploadStatus:
+        output.pdfUploadStatus ?? `Processing failed: ${err?.message ?? String(err)}`,
+      pdfFileId: createdPdfFileId,
+    };
+  } finally {
+    const cleanupPath = seleniumResult?.pdf_path ?? seleniumResult?.ss_path ?? null;
+    if (cleanupPath) {
+      try {
+        await emptyFolderContainingFile(cleanupPath);
+      } catch (e) {
+        log("dentaquest-processor", "cleanup failed", { cleanupPath });
+      }
+    }
+  }
+}
+
+async function pollUntilDone(
+  sessionId: string,
+  socketId: string | undefined,
+  jobId: string,
+  pollTimeoutMs = 5 * 60 * 1000
+): Promise<any> {
+  const maxAttempts = 600;
+  const pollIntervalMs = 500;
+  const maxTransientErrors = 12;
+  const noProgressLimit = 120;
+
+  let transientErrors = 0;
+  let consecutiveNoProgress = 0;
+  let lastStatus: string | null = null;
+  const deadline = Date.now() + pollTimeoutMs;
+
+  for (let attempt = 0; attempt < maxAttempts; attempt++) {
+    if (Date.now() > deadline) {
+      throw new Error(
+        `DentaQuest polling timeout (${Math.round(pollTimeoutMs / 1000)}s) for session ${sessionId}`
+      );
+    }
+
+    try {
+      const st = await getSeleniumDentaQuestSessionStatus(sessionId);
+      const status: string = st?.status ?? "unknown";
+
+      log("dentaquest-processor", `poll attempt=${attempt}`, { sessionId, status });
+
+      transientErrors = 0;
+
+      const isTerminal =
+        status === "completed" || status === "error" || status === "not_found";
+      if (status === lastStatus && !isTerminal) {
+        consecutiveNoProgress++;
+      } else {
+        consecutiveNoProgress = 0;
+      }
+      lastStatus = status;
+
+      if (consecutiveNoProgress >= noProgressLimit) {
+        throw new Error(
+          `No progress from Python agent (status="${status}") after ${consecutiveNoProgress} polls`
+        );
+      }
+
+      if (status === "waiting_for_otp") {
+        emitToSocket(socketId, "selenium:otp_required", {
+          session_id: sessionId,
+          jobId,
+          message: "OTP required. Please enter the verification code.",
+        });
+        await new Promise((r) => setTimeout(r, pollIntervalMs));
+        continue;
+      }
+
+      if (status === "completed") {
+        log("dentaquest-processor", "session completed", { sessionId });
+        return st.result;
+      }
+
+      if (status === "error" || status === "not_found") {
+        const terminalErr: any = new Error(st?.message || `DentaQuest session ended with status: ${status}`);
+        terminalErr.terminal = true;
+        throw terminalErr;
+      }
+
+      await new Promise((r) => setTimeout(r, pollIntervalMs));
+    } catch (err: any) {
+      const isTerminal =
+        err?.terminal === true ||
+        err?.response?.status === 404 ||
+        (typeof err?.message === "string" &&
+          (err.message.includes("not_found") ||
+            err.message.includes("polling timeout") ||
+            err.message.includes("No progress")));
+
+      if (isTerminal) throw err;
+
+      transientErrors++;
+      if (transientErrors > maxTransientErrors) {
+        throw new Error(
+          `Too many transient network errors polling DentaQuest session ${sessionId}`
+        );
+      }
+      const backoff = Math.min(30_000, 500 * Math.pow(2, transientErrors - 1));
+      log("dentaquest-processor", `transient error #${transientErrors}, backoff ${backoff}ms`, {
+        err: err?.message,
+      });
+      await new Promise((r) => setTimeout(r, backoff));
+    }
+  }
+
+  throw new Error(`DentaQuest polling exhausted all attempts for session ${sessionId}`);
+}
+
+export async function runDentaQuestEligibilityProcessor(
+  input: DentaQuestEligibilityProcessorInput,
+  jobId: string
+): Promise<DentaQuestEligibilityProcessorResult> {
+  const {
+    enrichedPayload,
+    userId,
+    insuranceId,
+    formFirstName,
+    formLastName,
+    formDob,
+    socketId,
+  } = input;
+
+  log("dentaquest-processor", "starting Python agent session", { insuranceId });
+  const agentResp = await forwardToSeleniumDentaQuestEligibilityAgent(enrichedPayload);
+
+  if (!agentResp?.session_id) {
+    throw new Error("Python agent did not return a session_id for DentaQuest eligibility");
+  }
+
+  const sessionId = agentResp.session_id as string;
+  log("dentaquest-processor", "got session_id", { sessionId });
+
+  emitToSocket(socketId, "selenium:dentaquest_session_started", {
+    session_id: sessionId,
+    jobId,
+  });
+
+  const seleniumResult = await pollUntilDone(sessionId, socketId, jobId);
+
+  if (!seleniumResult || seleniumResult.status === "error") {
+    throw new Error(seleniumResult?.message ?? "DentaQuest session returned an error result");
+  }
+
+  log("dentaquest-processor", "processing DB result", { insuranceId });
+  const result = await processDentaQuestResult(
+    userId,
+    insuranceId,
+    formFirstName,
+    formLastName,
+    formDob,
+    seleniumResult
+  );
+
+  log("dentaquest-processor", "done", { result });
+  return result;
+}

apps/Backend/src/queue/queues.ts

@@ -37,7 +37,7 @@ export interface OcrJobData {
 const defaultOpts = {
   removeOnComplete: { count: 100 },
   removeOnFail: { count: 50 },
-  attempts: 2,
+  attempts: 1,
   backoff: { type: "exponential" as const, delay: 5000 },
 };
 

apps/Backend/src/routes/index.ts

@@ -14,6 +14,7 @@ import insuranceStatusRoutes from "./insuranceStatus";
 import insuranceStatusDdmaRoutes from "./insuranceStatusDDMA";
 import insuranceStatusDeltaInsRoutes from "./insuranceStatusDeltaIns";
 import insuranceStatusUnitedSCORoutes from "./insuranceStatusUnitedSCO";
+import insuranceStatusTuftsSCORoutes from "./insuranceStatusTuftsSCO";
 import insuranceStatusCCARoutes from "./insuranceStatusCCA";
 import paymentsRoutes from "./payments";
 import databaseManagementRoutes from "./database-management";
@@ -41,6 +42,7 @@ router.use("/insurance-status", insuranceStatusRoutes);
 router.use("/insurance-status-ddma", insuranceStatusDdmaRoutes);
 router.use("/insurance-status-deltains", insuranceStatusDeltaInsRoutes);
 router.use("/insurance-status-unitedsco", insuranceStatusUnitedSCORoutes);
+router.use("/insurance-status-tuftssco", insuranceStatusTuftsSCORoutes);
 router.use("/insurance-status-cca", insuranceStatusCCARoutes);
 router.use("/payments", paymentsRoutes);
 router.use("/database-management", databaseManagementRoutes);

apps/Backend/src/routes/insuranceStatusTuftsSCO.ts

@@ -0,0 +1,108 @@
+import { Router, Request, Response } from "express";
+import { storage } from "../storage";
+import { forwardOtpToSeleniumDentaQuestAgent } from "../services/seleniumDentaQuestEligibilityClient";
+import { io } from "../socket";
+import { enqueueSeleniumJob } from "../queue/jobRunner";
+
+const router = Router();
+
+function log(tag: string, msg: string, ctx?: any) {
+  console.log(`${new Date().toISOString()} [${tag}] ${msg}`, ctx ?? "");
+}
+
+function emitSafe(socketId: string | undefined, event: string, payload: any) {
+  if (!socketId || !io) return;
+  try {
+    const socket = io.sockets.sockets.get(socketId);
+    if (socket) socket.emit(event, payload);
+  } catch (err: any) {
+    log("socket", "emit failed", { socketId, event, err: err?.message });
+  }
+}
+
+router.post(
+  "/tuftssco-eligibility",
+  async (req: Request, res: Response): Promise<any> => {
+    if (!req.body.data) {
+      return res.status(400).json({ error: "Missing eligibility data for selenium" });
+    }
+    if (!req.user?.id) {
+      return res.status(401).json({ error: "Unauthorized: user info missing" });
+    }
+
+    try {
+      const rawData =
+        typeof req.body.data === "string" ? JSON.parse(req.body.data) : req.body.data;
+
+      const credentials = await storage.getInsuranceCredentialByUserAndSiteKey(
+        req.user.id,
+        rawData.insuranceSiteKey
+      );
+      if (!credentials) {
+        return res.status(404).json({
+          error: "No credentials found for Tufts SCO. Please add them on the Settings page.",
+        });
+      }
+
+      const enrichedData = {
+        ...rawData,
+        dentaquestUsername: credentials.username,
+        dentaquestPassword: credentials.password,
+      };
+
+      const socketId: string | undefined = req.body.socketId;
+
+      const jobId = enqueueSeleniumJob({
+        jobType: "tuftssco-eligibility-check",
+        userId: req.user.id,
+        socketId,
+        enrichedPayload: enrichedData,
+        insuranceId: String(rawData.memberId ?? "").trim(),
+        formFirstName: rawData.firstName,
+        formLastName: rawData.lastName,
+        formDob: rawData.dateOfBirth,
+      });
+
+      log("tuftssco-route", "job enqueued", { jobId, insuranceId: rawData.memberId });
+
+      return res.json({ status: "queued", jobId });
+    } catch (err: any) {
+      console.error("[tuftssco-route] enqueue failed:", err);
+      return res.status(500).json({
+        error: err.message || "Failed to enqueue Tufts SCO selenium job",
+      });
+    }
+  }
+);
+
+router.post(
+  "/selenium/submit-otp",
+  async (req: Request, res: Response): Promise<any> => {
+    const { session_id: sessionId, otp, socketId } = req.body;
+    if (!sessionId || !otp) {
+      return res.status(400).json({ error: "session_id and otp are required" });
+    }
+
+    try {
+      const r = await forwardOtpToSeleniumDentaQuestAgent(sessionId, otp);
+
+      emitSafe(socketId, "selenium:otp_submitted", {
+        session_id: sessionId,
+        result: r,
+      });
+
+      return res.json(r);
+    } catch (err: any) {
+      console.error(
+        "[tuftssco-route] submit-otp failed:",
+        err?.response?.data || err?.message || err
+      );
+      return res.status(500).json({
+        error: "Failed to forward OTP to selenium agent",
+        detail: err?.message || err,
+      });
+    }
+  }
+);
+
+export default router;

apps/Backend/src/services/seleniumDentaQuestEligibilityClient.ts

@@ -0,0 +1,72 @@
+import axios from "axios";
+import http from "http";
+import https from "https";
+import dotenv from "dotenv";
+dotenv.config();
+
+const SELENIUM_AGENT_BASE = process.env.SELENIUM_AGENT_BASE_URL;
+
+const httpAgent = new http.Agent({ keepAlive: true, keepAliveMsecs: 60_000 });
+const httpsAgent = new https.Agent({ keepAlive: true, keepAliveMsecs: 60_000 });
+
+const client = axios.create({
+  baseURL: SELENIUM_AGENT_BASE,
+  timeout: 5 * 60 * 1000,
+  httpAgent,
+  httpsAgent,
+  validateStatus: (s) => s >= 200 && s < 600,
+});
+
+async function requestWithRetries(config: any, retries = 4, baseBackoffMs = 300) {
+  for (let attempt = 1; attempt <= retries; attempt++) {
+    try {
+      const r = await client.request(config);
+      if (![502, 503, 504].includes(r.status)) return r;
+      console.warn(`[dentaquest-client] retryable HTTP status ${r.status} (attempt ${attempt})`);
+    } catch (err: any) {
+      const code = err?.code;
+      const isTransient =
+        code === "ECONNRESET" || code === "ECONNREFUSED" || code === "EPIPE" || code === "ETIMEDOUT";
+      if (!isTransient) throw err;
+      console.warn(`[dentaquest-client] transient network error ${code} (attempt ${attempt})`);
+    }
+    await new Promise((r) => setTimeout(r, baseBackoffMs * attempt));
+  }
+  return client.request(config);
+}
+
+function log(tag: string, msg: string, ctx?: any) {
+  console.log(`${new Date().toISOString()} [${tag}] ${msg}`, ctx ?? "");
+}
+
+export async function forwardToSeleniumDentaQuestEligibilityAgent(data: any): Promise<any> {
+  const payload = { data };
+  const url = `/dentaquest-eligibility`;
+  log("dentaquest-client", "POST dentaquest-eligibility", { url: SELENIUM_AGENT_BASE + url });
+  const r = await requestWithRetries({ url, method: "POST", data: payload }, 4);
+  log("dentaquest-client", "agent response", { status: r.status, dataKeys: r.data ? Object.keys(r.data) : null });
+  if (r.status >= 500) throw new Error(`Selenium agent server error: ${r.status}`);
+  return r.data;
+}
+
+export async function forwardOtpToSeleniumDentaQuestAgent(sessionId: string, otp: string): Promise<any> {
+  const url = `/submit-otp`;
+  log("dentaquest-client", "POST submit-otp", { url: SELENIUM_AGENT_BASE + url, sessionId });
+  const r = await requestWithRetries({ url, method: "POST", data: { session_id: sessionId, otp } }, 4);
+  log("dentaquest-client", "submit-otp response", { status: r.status, data: r.data });
+  if (r.status >= 500) throw new Error(`Selenium agent server error on submit-otp: ${r.status}`);
+  return r.data;
+}
+
+export async function getSeleniumDentaQuestSessionStatus(sessionId: string): Promise<any> {
+  const url = `/session/${sessionId}/status`;
+  log("dentaquest-client", "GET session status", { url: SELENIUM_AGENT_BASE + url, sessionId });
+  const r = await requestWithRetries({ url, method: "GET" }, 4);
+  log("dentaquest-client", "session status response", { status: r.status, dataKeys: r.data ? Object.keys(r.data) : null });
+  if (r.status === 404) {
+    const e: any = new Error("not_found");
+    e.response = { status: 404, data: r.data };
+    throw e;
+  }
+  return r.data;
+}

apps/Frontend/src/components/appointments/patient-status-badge.tsx

@@ -48,8 +48,10 @@ function getVisuals(status: PatientStatus): { label: string; bg: string } {
     case "ACTIVE":
       return { label: "Active", bg: "#16A34A" }; // MEDICAL GREEN (not same as staff green)
     case "INACTIVE":
-      return { label: "Inactive", bg: "#DC2626" }; // ALERT RED (distinct from card red)
+      return { label: "Inactive", bg: "#DC2626" };
+    case "PLAN_NOT_ACCEPTED":
+      return { label: "Plan Not Accepted", bg: "#F59E0B" }; // amber
     default:
-      return { label: "Unknown", bg: "#6B7280" }; // solid gray
+      return { label: "Unknown", bg: "#6B7280" };
   }
 }

apps/Frontend/src/components/insurance-status/deltains-button-modal.tsx

@@ -337,7 +337,7 @@ export function DeltaInsEligibilityButton({
         ) : (
           <>
             <CheckCircle className="h-4 w-4 mr-2" />
-            Delta Ins Eligibility
+            Deltains
           </>
         )}
       </Button>

apps/Frontend/src/components/insurance-status/tufts-sco-button-modal.tsx

@@ -139,7 +139,7 @@ export function TuftsSCOEligibilityButton({
 
       const response = await apiRequest(
         "POST",
-        "/api/insurance-status-unitedsco/unitedsco-eligibility",
+        "/api/insurance-status-tuftssco/tuftssco-eligibility",
         { data: JSON.stringify(payload), socketId: socket.id }
       );
 
@@ -195,13 +195,13 @@ export function TuftsSCOEligibilityButton({
         );
       };
 
-      socket.on("selenium:unitedsco_session_started", onSessionStarted);
+      socket.on("selenium:dentaquest_session_started", onSessionStarted);
       socket.on("selenium:otp_required", onOtpRequired);
       socket.on("selenium:otp_submitted", onOtpSubmitted);
 
       function cleanup() {
         clearTimeout(safetyTimer);
-        socket.off("selenium:unitedsco_session_started", onSessionStarted);
+        socket.off("selenium:dentaquest_session_started", onSessionStarted);
         socket.off("selenium:otp_required", onOtpRequired);
         socket.off("selenium:otp_submitted", onOtpSubmitted);
         socket.off("job:update", onJobUpdate);
@@ -296,7 +296,7 @@ export function TuftsSCOEligibilityButton({
 
     try {
       setIsSubmittingOtp(true);
-      const resp = await apiRequest("POST", "/api/insurance-status-unitedsco/selenium/submit-otp", {
+      const resp = await apiRequest("POST", "/api/insurance-status-tuftssco/selenium/submit-otp", {
         session_id: sessionId,
         otp,
         socketId: socket.id,

apps/Frontend/src/components/patients/patient-form.tsx

@@ -303,8 +303,10 @@ export const PatientForm = forwardRef<PatientFormRef, PatientFormProps>(
                   const options = Object.values(
                     patientStatusOptions,
                   ) as PatientStatus[]; // ['ACTIVE','INACTIVE','UNKNOWN']
-                  const toLabel = (v: PatientStatus) =>
-                    v[0] + v.slice(1).toLowerCase(); // ACTIVE -> Active
+                  const toLabel = (v: PatientStatus) => {
+                    if (v === "PLAN_NOT_ACCEPTED") return "Plan Not Accepted";
+                    return v[0] + v.slice(1).toLowerCase();
+                  };
 
                   return (
                     <FormItem>

apps/Frontend/src/components/patients/patient-table.tsx

@@ -1071,6 +1071,12 @@ export function PatientTable({
                             Unknown
                           </span>
                         )}
+
+                        {patient.status === "PLAN_NOT_ACCEPTED" && (
+                          <span className="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-amber-100 text-amber-800">
+                            Plan Not Accepted
+                          </span>
+                        )}
                       </div>
                     </TableCell>
 
@@ -1201,14 +1207,18 @@ export function PatientTable({
                             ? "text-green-600"
                             : currentPatient.status === "INACTIVE"
                               ? "text-red-600"
-                              : "text-gray-600", // UNKNOWN or fallback
+                              : currentPatient.status === "PLAN_NOT_ACCEPTED"
+                                ? "text-amber-600"
+                                : "text-gray-600",
                           "font-medium"
                         )}
                       >
-                        {currentPatient.status
-                          ? currentPatient.status.charAt(0).toUpperCase() +
-                          currentPatient.status.slice(1).toLowerCase()
-                          : "Unknown"}
+                        {currentPatient.status === "PLAN_NOT_ACCEPTED"
+                          ? "Plan Not Accepted"
+                          : currentPatient.status
+                            ? currentPatient.status.charAt(0).toUpperCase() +
+                            currentPatient.status.slice(1).toLowerCase()
+                            : "Unknown"}
                       </span>
                     </p>
                   </div>

apps/Frontend/src/components/settings/InsuranceCredForm.tsx

@@ -15,6 +15,15 @@ type CredentialFormProps = {
   };
 };
 
+const SITE_KEY_OPTIONS = [
+  { value: "MH", label: "MassHealth (MH)" },
+  { value: "DDMA", label: "Delta Dental MA (DDMA)" },
+  { value: "DELTAINS", label: "Delta Dental Ins (DELTAINS)" },
+  { value: "TUFTS_SCO", label: "Tufts SCO (TUFTS_SCO)" },
+  { value: "UNITED_SCO", label: "United SCO (UNITED_SCO)" },
+  { value: "CCA", label: "CCA (CCA)" },
+];
+
 export function CredentialForm({ onClose, userId, defaultValues }: CredentialFormProps) {
   const [siteKey, setSiteKey] = useState(defaultValues?.siteKey || "");
   const [username, setUsername] = useState(defaultValues?.username || "");
@@ -93,14 +102,19 @@ export function CredentialForm({ onClose, userId, defaultValues }: CredentialFor
         </h2>
         <form onSubmit={handleSubmit} className="space-y-4">
           <div>
-            <label className="block text-sm font-medium">Site Key</label>
-            <input
-              type="text"
+            <label className="block text-sm font-medium">Insurance</label>
+            <select
               value={siteKey}
               onChange={(e) => setSiteKey(e.target.value)}
-              className="mt-1 p-2 border rounded w-full"
-              placeholder="e.g., MH, Delta MA, (keep the site key exact same)"
-            />
+              className="mt-1 p-2 border rounded w-full bg-white"
+            >
+              <option value="">— Select insurance —</option>
+              {SITE_KEY_OPTIONS.map((opt) => (
+                <option key={opt.value} value={opt.value}>
+                  {opt.label}
+                </option>
+              ))}
+            </select>
           </div>
           <div>
             <label className="block text-sm font-medium">Username</label>

apps/Frontend/src/pages/claims-page.tsx

@@ -1,4 +1,4 @@
-import { useState, useEffect, useMemo } from "react";
+import { useState, useEffect, useMemo, useRef } from "react";
 import { useMutation } from "@tanstack/react-query";
 import {
   Card,
@@ -18,6 +18,7 @@ import {
   clearTaskStatus,
 } from "@/redux/slices/seleniumTaskSlice";
 import { SeleniumTaskBanner } from "@/components/ui/selenium-task-banner";
+import { useJobStatus } from "@/hooks/use-job-status";
 import ClaimsRecentTable, {
   QK_CLAIMS_BASE,
 } from "@/components/claims/claims-recent-table";
@@ -49,6 +50,14 @@ export default function ClaimsPage() {
   const { status, message, show } = useAppSelector(
     (state) => state.seleniumTasks.claimSubmit
   );
+
+  // Track pending selenium jobs so we can react to completion via socket
+  const [pendingClaimJobId, setPendingClaimJobId] = useState<string | null>(null);
+  const pendingClaimMeta = useRef<{
+    patientId: number | null;
+    groupKey: "INSURANCE_CLAIM" | "INSURANCE_CLAIM_PREAUTH";
+  }>({ patientId: null, groupKey: "INSURANCE_CLAIM" });
+  const { status: jobStatus, result: jobResult } = useJobStatus(pendingClaimJobId);
   const { toast } = useToast();
   const { user } = useAuth();
 
@@ -130,6 +139,24 @@ export default function ClaimsPage() {
     },
   });
 
+  // React to selenium job completing via socket
+  useEffect(() => {
+    if (!pendingClaimJobId) return;
+    if (jobStatus === "completed" && jobResult) {
+      setPendingClaimJobId(null);
+      handleMHSeleniumPdfDownload(
+        jobResult,
+        pendingClaimMeta.current.patientId,
+        pendingClaimMeta.current.groupKey
+      );
+      queryClient.invalidateQueries({ queryKey: ["claims-recent"] });
+    } else if (jobStatus === "failed") {
+      setPendingClaimJobId(null);
+      dispatch(setTaskStatus({ key: "claimSubmit", status: "error", message: "Selenium job failed" }));
+    }
+  // eslint-disable-next-line react-hooks/exhaustive-deps
+  }, [jobStatus, jobResult, pendingClaimJobId]);
+
   // small helper: remove given query params from the current URL (silent, no reload)
   const clearUrlParams = (params: string[]) => {
     try {
@@ -331,31 +358,23 @@ export default function ClaimsPage() {
       const result1 = await response.json();
       if (result1.error) throw new Error(result1.error);
 
-      if (result1.claimNumber) {
-        await queryClient.invalidateQueries({ queryKey: ["claims-recent"] });
-      }
+      // Job is queued — wait for socket completion before downloading PDF
+      pendingClaimMeta.current = { patientId: selectedPatientId, groupKey: "INSURANCE_CLAIM" };
+      setPendingClaimJobId(result1.jobId);
 
       dispatch(
         setTaskStatus({
           key: "claimSubmit",
           status: "pending",
-          message: "Submitted to Selenium. Awaiting PDF...",
+          message: "Submitted to Selenium. Awaiting result...",
         })
       );
 
       toast({
         title: "Selenium service notified",
-        description:
-          "Your claim data was successfully sent to Selenium, Waitinig for its response.",
+        description: "Claim submitted to Selenium. Waiting for confirmation...",
         variant: "default",
       });
-
-      const result2 = await handleMHSeleniumPdfDownload(
-        result1,
-        selectedPatientId,
-        "INSURANCE_CLAIM"
-      );
-      return result2;
     } catch (error: any) {
       dispatch(
         setTaskStatus({
@@ -475,27 +494,23 @@ export default function ClaimsPage() {
       const result1 = await response.json();
       if (result1.error) throw new Error(result1.error);
 
+      // Job is queued — wait for socket completion before downloading PDF
+      pendingClaimMeta.current = { patientId: selectedPatientId, groupKey: "INSURANCE_CLAIM_PREAUTH" };
+      setPendingClaimJobId(result1.jobId);
+
       dispatch(
         setTaskStatus({
           key: "claimSubmit",
           status: "pending",
-          message: "Submitted to Selenium. Awaiting PDF...",
+          message: "Submitted to Selenium. Awaiting result...",
         })
       );
 
       toast({
         title: "Selenium service notified",
-        description:
-          "Your claim pre auth data was successfully sent to Selenium, Waitinig for its response.",
+        description: "Pre-auth submitted to Selenium. Waiting for confirmation...",
         variant: "default",
       });
-
-      const result2 = await handleMHSeleniumPdfDownload(
-        result1,
-        selectedPatientId,
-        "INSURANCE_CLAIM_PREAUTH"
-      );
-      return result2;
     } catch (error: any) {
       dispatch(
         setTaskStatus({

apps/Frontend/src/pages/insurance-status-page.tsx

@@ -641,20 +641,14 @@ export default function InsuranceStatusPage() {
                   }}
                 />
 
-                <CCAEligibilityButton
-                  memberId={memberId}
-                  dateOfBirth={dateOfBirth}
-                  firstName={firstName}
-                  lastName={lastName}
-                  isFormIncomplete={isFormIncomplete}
-                  onPdfReady={(pdfId, fallbackFilename) => {
-                    setPreviewPdfId(pdfId);
-                    setPreviewFallbackFilename(
-                      fallbackFilename ?? `eligibility_cca_${memberId}.pdf`,
-                    );
-                    setPreviewOpen(true);
-                  }}
-                />
+                <Button
+                  className="w-full"
+                  variant="outline"
+                  disabled={isFormIncomplete}
+                >
+                  <CheckCircle className="h-4 w-4 mr-2" />
+                  BCBS
+                </Button>
               </div>
 
               {/* Row 2 */}
@@ -689,6 +683,24 @@ export default function InsuranceStatusPage() {
                   }}
                 />
 
+                <CCAEligibilityButton
+                  memberId={memberId}
+                  dateOfBirth={dateOfBirth}
+                  firstName={firstName}
+                  lastName={lastName}
+                  isFormIncomplete={isFormIncomplete}
+                  onPdfReady={(pdfId, fallbackFilename) => {
+                    setPreviewPdfId(pdfId);
+                    setPreviewFallbackFilename(
+                      fallbackFilename ?? `eligibility_cca_${memberId}.pdf`,
+                    );
+                    setPreviewOpen(true);
+                  }}
+                />
+              </div>
+
+              {/* Row 3 */}
+              <div className="grid grid-cols-1 md:grid-cols-3 gap-4">
                 <Button
                   className="w-full"
                   variant="outline"
@@ -697,10 +709,7 @@ export default function InsuranceStatusPage() {
                   <CheckCircle className="h-4 w-4 mr-2" />
                   United AAPR
                 </Button>
-              </div>
 
-              {/* Row 3 */}
-              <div className="grid grid-cols-1 md:grid-cols-3 gap-4">
                 <Button
                   className="w-full"
                   variant="outline"
@@ -725,6 +734,45 @@ export default function InsuranceStatusPage() {
                   <CheckCircle className="h-4 w-4 mr-2" />
                   Metlife Dental
                 </Button>
+
+                <Button
+                  className="w-full"
+                  variant="outline"
+                  disabled={isFormIncomplete}
+                >
+                  <CheckCircle className="h-4 w-4 mr-2" />
+                  Cigna
+                </Button>
+
+                <Button
+                  className="w-full"
+                  variant="outline"
+                  disabled={isFormIncomplete}
+                >
+                  <CheckCircle className="h-4 w-4 mr-2" />
+                  Delta WA
+                </Button>
+              </div>
+
+              {/* Row 5 */}
+              <div className="grid grid-cols-1 md:grid-cols-3 gap-4">
+                <Button
+                  className="w-full"
+                  variant="outline"
+                  disabled={isFormIncomplete}
+                >
+                  <CheckCircle className="h-4 w-4 mr-2" />
+                  Delta IL
+                </Button>
+
+                <Button
+                  className="w-full"
+                  variant="outline"
+                  disabled={isFormIncomplete}
+                >
+                  <CheckCircle className="h-4 w-4 mr-2" />
+                  Others
+                </Button>
               </div>
             </div>
           </CardContent>

apps/SeleniumService/agent.py

@@ -13,12 +13,14 @@ import time
 import helpers_ddma_eligibility as hddma
 import helpers_deltains_eligibility as hdeltains
 import helpers_unitedsco_eligibility as hunitedsco
+import helpers_dentaquest_eligibility as hdentaquest
 import helpers_cca_eligibility as hcca
 
 # Import startup session-clear functions
 from ddma_browser_manager import clear_ddma_session_on_startup
 from deltains_browser_manager import clear_deltains_session_on_startup
 from unitedsco_browser_manager import clear_unitedsco_session_on_startup
+from dentaquest_browser_manager import clear_dentaquest_session_on_startup
 from cca_browser_manager import clear_cca_session_on_startup
 
 from dotenv import load_dotenv
@@ -31,6 +33,7 @@ print("=" * 50)
 clear_ddma_session_on_startup()
 clear_deltains_session_on_startup()
 clear_unitedsco_session_on_startup()
+clear_dentaquest_session_on_startup()
 clear_cca_session_on_startup()
 print("=" * 50)
 print("SESSION CLEAR COMPLETE")
@@ -341,6 +344,47 @@ async def unitedsco_eligibility(request: Request):
     return {"status": "started", "session_id": sid}
 
 
+async def _dentaquest_worker_wrapper(sid: str, data: dict, url: str):
+    """Background worker for DentaQuest (Tufts SCO) — acquires semaphore, updates counters."""
+    global active_jobs, waiting_jobs
+    async with semaphore:
+        async with lock:
+            waiting_jobs -= 1
+            active_jobs += 1
+        try:
+            await hdentaquest.start_dentaquest_run(sid, data, url)
+        finally:
+            async with lock:
+                active_jobs -= 1
+
+
+@app.post("/dentaquest-eligibility")
+async def dentaquest_eligibility(request: Request):
+    """
+    Starts a DentaQuest (Tufts SCO) eligibility session in the background.
+    Body: { "data": { ... } }
+    Returns: { status: "started", session_id: "<uuid>" }
+    """
+    global waiting_jobs
+
+    body = await request.json()
+    data = body.get("data", {})
+
+    sid = hdentaquest.make_session_entry()
+    hdentaquest.sessions[sid]["type"] = "dentaquest_eligibility"
+    hdentaquest.sessions[sid]["last_activity"] = time.time()
+
+    async with lock:
+        waiting_jobs += 1
+
+    asyncio.create_task(_dentaquest_worker_wrapper(
+        sid, data,
+        url="https://providers.dentaquest.com/"
+    ))
+
+    return {"status": "started", "session_id": sid}
+
+
 async def _cca_worker_wrapper(sid: str, data: dict, url: str):
     """Background worker for CCA — acquires semaphore, updates counters. No OTP."""
     global active_jobs, waiting_jobs
@@ -401,6 +445,8 @@ async def submit_otp(request: Request):
         res = hdeltains.submit_otp(sid, otp)
     elif sid in hunitedsco.sessions:
         res = hunitedsco.submit_otp(sid, otp)
+    elif sid in hdentaquest.sessions:
+        res = hdentaquest.submit_otp(sid, otp)
     else:
         raise HTTPException(status_code=404, detail="session not found")
 
@@ -418,6 +464,8 @@ async def session_status(sid: str):
         s = hdeltains.get_session_status(sid)
     elif sid in hunitedsco.sessions:
         s = hunitedsco.get_session_status(sid)
+    elif sid in hdentaquest.sessions:
+        s = hdentaquest.get_session_status(sid)
     elif sid in hcca.sessions:
         s = hcca.get_session_status(sid)
     else:

apps/SeleniumService/dentaquest_browser_manager.py

@@ -111,7 +111,26 @@ class DentaQuestBrowserManager:
                     print("[DentaQuest BrowserManager] Cleared IndexedDB")
                 except Exception as e:
                     print(f"[DentaQuest BrowserManager] Could not clear IndexedDB: {e}")
-            
+
+            # Clear browser caches (prevents Chrome crash from corrupted cache)
+            cache_dirs = [
+                os.path.join(self.profile_dir, "Default", "Cache"),
+                os.path.join(self.profile_dir, "Default", "Code Cache"),
+                os.path.join(self.profile_dir, "Default", "GPUCache"),
+                os.path.join(self.profile_dir, "Default", "Service Worker"),
+                os.path.join(self.profile_dir, "Cache"),
+                os.path.join(self.profile_dir, "Code Cache"),
+                os.path.join(self.profile_dir, "GPUCache"),
+                os.path.join(self.profile_dir, "ShaderCache"),
+            ]
+            for cache_dir in cache_dirs:
+                if os.path.exists(cache_dir):
+                    try:
+                        shutil.rmtree(cache_dir)
+                        print(f"[DentaQuest BrowserManager] Cleared {os.path.basename(cache_dir)}")
+                    except Exception as e:
+                        print(f"[DentaQuest BrowserManager] Could not clear {os.path.basename(cache_dir)}: {e}")
+
             # Set flag to clear session via JavaScript after browser opens
             self._needs_session_clear = True
             
@@ -181,13 +200,13 @@ class DentaQuestBrowserManager:
         except Exception as e:
             pass
         
-        # Remove SingletonLock if exists
-        lock_file = os.path.join(self.profile_dir, "SingletonLock")
-        try:
-            if os.path.islink(lock_file) or os.path.exists(lock_file):
-                os.remove(lock_file)
-        except:
-            pass
+        for lock_file in ["SingletonLock", "SingletonSocket", "SingletonCookie"]:
+            lock_path = os.path.join(self.profile_dir, lock_file)
+            try:
+                if os.path.islink(lock_path) or os.path.exists(lock_path):
+                    os.remove(lock_path)
+            except Exception:
+                pass
 
     def get_driver(self, headless=False):
         """Get or create the persistent browser instance."""
@@ -232,7 +251,12 @@ class DentaQuestBrowserManager:
         options.add_argument(f"--user-data-dir={self.profile_dir}")
         options.add_argument("--no-sandbox")
         options.add_argument("--disable-dev-shm-usage")
-        
+        options.add_argument("--disable-gpu")
+        options.add_argument("--disable-blink-features=AutomationControlled")
+        options.add_experimental_option("excludeSwitches", ["enable-automation"])
+        options.add_experimental_option("useAutomationExtension", False)
+        options.add_argument("--disable-infobars")
+
         prefs = {
             "download.default_directory": self.download_dir,
             "plugins.always_open_pdf_externally": True,

apps/SeleniumService/helpers_dentaquest_eligibility.py

@@ -36,41 +36,34 @@ def make_session_entry() -> str:
 
 async def cleanup_session(sid: str, message: str | None = None):
     """
-    Close driver (if any), wake OTP waiter, set final state, and remove session entry.
-    Idempotent: safe to call multiple times.
+    Set final error state and wake OTP waiter. Schedules session removal after a delay
+    so the backend can read the actual error message before the session disappears.
     """
     s = sessions.get(sid)
     if not s:
         return
     try:
-        # Ensure final state
-        try:
-            if s.get("status") not in ("completed", "error", "not_found"):
-                s["status"] = "error"
-            if message:
-                s["message"] = message
-        except Exception:
-            pass
+        if s.get("status") not in ("completed", "error", "not_found"):
+            s["status"] = "error"
+        if message:
+            s["message"] = message
+    except Exception:
+        pass
 
-        # Wake any OTP waiter (so awaiting coroutines don't hang)
-        try:
-            ev = s.get("otp_event")
-            if ev and not ev.is_set():
-                ev.set()
-        except Exception:
-            pass
+    try:
+        ev = s.get("otp_event")
+        if ev and not ev.is_set():
+            ev.set()
+    except Exception:
+        pass
 
-        # NOTE: Do NOT quit driver - keep browser alive for next patient
-        # Browser manager handles the persistent browser instance
-
-    finally:
-        # Remove session entry from map
-        sessions.pop(sid, None)
+    # Keep session for 30s so backend can read the error, then remove
+    asyncio.create_task(_remove_session_later(sid, 30))
 
 
-async def _remove_session_later(sid: str, delay: int = 20):
+async def _remove_session_later(sid: str, delay: int = 30):
     await asyncio.sleep(delay)
-    await cleanup_session(sid)
+    sessions.pop(sid, None)
 
 
 async def start_dentaquest_run(sid: str, data: dict, url: str):
@@ -281,6 +274,9 @@ async def start_dentaquest_run(sid: str, data: dict, url: str):
             return {"status": "error", "message": s["message"]}
 
     except Exception as e:
+        import traceback
+        print(f"[start_dentaquest_run] EXCEPTION: {e}")
+        traceback.print_exc()
         s["status"] = "error"
         s["message"] = f"worker exception: {e}"
         await cleanup_session(sid)

apps/SeleniumService/selenium_CCA_eligibilityCheckWorker.py

@@ -77,6 +77,28 @@ class AutomationCCAEligibilityCheck:
         except Exception:
             return False
 
+    def _set_input_value(self, field, value: str):
+        """Set input value in a way that triggers React/Vue/Angular framework state updates."""
+        try:
+            self.driver.execute_script(
+                """
+                var el = arguments[0];
+                var val = arguments[1];
+                var nativeSetter = Object.getOwnPropertyDescriptor(
+                    window.HTMLInputElement.prototype, 'value').set;
+                nativeSetter.call(el, val);
+                el.dispatchEvent(new Event('input', {bubbles: true}));
+                el.dispatchEvent(new Event('change', {bubbles: true}));
+                """,
+                field, value
+            )
+        except Exception:
+            # Fallback to regular send_keys if JS fails
+            field.click()
+            field.send_keys(Keys.CONTROL + "a")
+            field.send_keys(Keys.DELETE)
+            field.send_keys(value)
+
     def login(self, url):
         """
         Login to ScionDental portal for CCA.
@@ -124,59 +146,96 @@ class AutomationCCAEligibilityCheck:
             # Session expired — navigate to login URL
             print("[CCA login] Session not valid, navigating to login page...")
             self.driver.get(url)
-            time.sleep(2)
+
+            # Wait up to 15s for ANY input to appear, then snapshot the page
+            try:
+                WebDriverWait(self.driver, 15).until(
+                    EC.presence_of_element_located((By.XPATH, "//input"))
+                )
+            except TimeoutException:
+                pass
+            time.sleep(1)
 
             current_url = self.driver.current_url
             print(f"[CCA login] After login nav URL: {current_url}")
 
-            # Enter username
+            # Dump all inputs so we can see what's on the page
+            try:
+                all_inputs = self.driver.find_elements(By.XPATH, "//input")
+                print(f"[CCA login] Found {len(all_inputs)} input(s) on page:")
+                for inp in all_inputs:
+                    try:
+                        print(f"  input: type={inp.get_attribute('type')!r} "
+                              f"id={inp.get_attribute('id')!r} "
+                              f"name={inp.get_attribute('name')!r} "
+                              f"visible={inp.is_displayed()}")
+                    except Exception:
+                        pass
+            except Exception as e:
+                print(f"[CCA login] Could not enumerate inputs: {e}")
+
+            # Enter username — click first to ensure focus, then type
             print("[CCA login] Looking for username field...")
-            username_entered = False
+            username_field = None
             for sel in [
                 (By.ID, "Username"),
                 (By.NAME, "Username"),
                 (By.XPATH, "//input[@type='text']"),
+                (By.XPATH, "//input[@type='email']"),
             ]:
                 try:
                     field = WebDriverWait(self.driver, 6).until(
-                        EC.presence_of_element_located(sel))
-                    if field.is_displayed():
-                        field.clear()
-                        field.send_keys(self.cca_username)
-                        username_entered = True
-                        print(f"[CCA login] Username entered via {sel}")
-                        break
+                        EC.element_to_be_clickable(sel))
+                    username_field = field
+                    print(f"[CCA login] Found username field via {sel}")
+                    break
                 except Exception:
                     continue
 
-            if not username_entered:
+            if not username_field:
                 if self._page_has_logged_in_content():
                     return "ALREADY_LOGGED_IN"
                 return "ERROR: Could not find username field"
 
+            username_field.click()
+            username_field.send_keys(Keys.CONTROL + "a")
+            username_field.send_keys(Keys.DELETE)
+            username_field.send_keys(self.cca_username)
+            time.sleep(0.3)
+            actual_val = username_field.get_attribute("value")
+            print(f"[CCA login] Username field value after entry: {actual_val!r}")
+
+            time.sleep(0.5)
+
             # Enter password
             print("[CCA login] Looking for password field...")
-            pw_entered = False
+            pw_field = None
             for sel in [
                 (By.ID, "Password"),
                 (By.NAME, "Password"),
                 (By.XPATH, "//input[@type='password']"),
             ]:
                 try:
-                    field = self.driver.find_element(*sel)
-                    if field.is_displayed():
-                        field.clear()
-                        field.send_keys(self.cca_password)
-                        pw_entered = True
-                        print(f"[CCA login] Password entered via {sel}")
-                        break
+                    field = WebDriverWait(self.driver, 6).until(
+                        EC.element_to_be_clickable(sel))
+                    pw_field = field
+                    print(f"[CCA login] Found password field via {sel}")
+                    break
                 except Exception:
                     continue
 
-            if not pw_entered:
+            if not pw_field:
                 return "ERROR: Password field not found"
 
-            # Click login button
+            pw_field.click()
+            pw_field.send_keys(Keys.CONTROL + "a")
+            pw_field.send_keys(Keys.DELETE)
+            pw_field.send_keys(self.cca_password)
+            time.sleep(0.3)
+            print(f"[CCA login] Password field value length after entry: {len(pw_field.get_attribute('value') or '')}")
+
+            # Submit — try button click, fall back to Enter key
+            submitted = False
             for sel in [
                 (By.XPATH, "//button[@type='submit']"),
                 (By.XPATH, "//input[@type='submit']"),
@@ -187,45 +246,43 @@ class AutomationCCAEligibilityCheck:
                     btn = self.driver.find_element(*sel)
                     if btn.is_displayed():
                         btn.click()
+                        submitted = True
                         print(f"[CCA login] Clicked login button via {sel}")
                         break
                 except Exception:
                     continue
 
+            if not submitted:
+                print("[CCA login] No submit button found — pressing Enter on password field")
+                pw_field.send_keys(Keys.RETURN)
+
             if self.cca_username:
                 browser_manager.save_credentials_hash(self.cca_username)
 
-            # Wait for page to load after login
+            # Wait for actual portal content — NOT just URL (login page URL also contains "Landing")
             try:
-                WebDriverWait(self.driver, 15).until(
-                    lambda d: "Landing" in d.current_url
-                              or "Dental" in d.current_url
-                              or "Home" in d.current_url
+                WebDriverWait(self.driver, 20).until(
+                    lambda d: any(x in d.find_element(By.TAG_NAME, "body").text
+                                  for x in ["Verify Patient Eligibility", "Patient Management",
+                                            "Submit a Claim", "Claim Inquiry"])
                 )
-                print("[CCA login] Redirected to portal page")
+                current_url = self.driver.current_url
+                print(f"[CCA login] Portal content detected — login successful. URL: {current_url}")
+                return "SUCCESS"
             except TimeoutException:
-                time.sleep(3)
+                pass
 
             current_url = self.driver.current_url
             print(f"[CCA login] After login submit URL: {current_url}")
 
-            # Check for login errors
+            # Login did not succeed — dump page text for diagnosis
             try:
                 body_text = self.driver.find_element(By.TAG_NAME, "body").text
+                print(f"[CCA login] Page text after submit (first 600): {body_text[:600]}")
+
                 if "invalid" in body_text.lower() and ("password" in body_text.lower() or "username" in body_text.lower()):
                     return "ERROR: Invalid username or password"
-            except Exception:
-                pass
 
-            if self._page_has_logged_in_content():
-                print("[CCA login] Login successful")
-                return "SUCCESS"
-
-            if "Landing" in current_url or "Home" in current_url or "Dental" in current_url:
-                return "SUCCESS"
-
-            # Check for errors
-            try:
                 errors = self.driver.find_elements(By.XPATH,
                     "//*[contains(@class,'error') or contains(@class,'alert-danger') or contains(@class,'validation-summary')]")
                 for err in errors:
@@ -234,8 +291,7 @@ class AutomationCCAEligibilityCheck:
             except Exception:
                 pass
 
-            print("[CCA login] Login completed (assuming success)")
-            return "SUCCESS"
+            return "ERROR: Login did not succeed — portal content not found after submit"
 
         except Exception as e:
             print(f"[CCA login] Exception: {e}")

apps/SeleniumService/selenium_DDMA_eligibilityCheckWorker.py

@@ -335,32 +335,6 @@ class AutomationDeltaDentalMAEligibilityCheck:
                 except Exception as e:
                     print(f"[DDMA step1] Warning: Could not fill DOB: {e}")
 
-            # 3. Fill First Name if provided
-            if self.firstName:
-                try:
-                    first_name_input = wait.until(EC.presence_of_element_located(
-                        (By.XPATH, '//input[@placeholder="First name - 1 char minimum" or contains(@placeholder,"first name") or contains(@name,"firstName")]')
-                    ))
-                    first_name_input.clear()
-                    first_name_input.send_keys(self.firstName)
-                    print(f"[DDMA step1] Entered First Name: {self.firstName}")
-                    time.sleep(0.2)
-                except Exception as e:
-                    print(f"[DDMA step1] Warning: Could not fill First Name: {e}")
-
-            # 4. Fill Last Name if provided
-            if self.lastName:
-                try:
-                    last_name_input = wait.until(EC.presence_of_element_located(
-                        (By.XPATH, '//input[@placeholder="Last name - 2 char minimum" or contains(@placeholder,"last name") or contains(@name,"lastName")]')
-                    ))
-                    last_name_input.clear()
-                    last_name_input.send_keys(self.lastName)
-                    print(f"[DDMA step1] Entered Last Name: {self.lastName}")
-                    time.sleep(0.2)
-                except Exception as e:
-                    print(f"[DDMA step1] Warning: Could not fill Last Name: {e}")
-
             time.sleep(0.3)
 
             # Click Search button

apps/SeleniumService/selenium_DentaQuest_eligibilityCheckWorker.py

@@ -305,65 +305,40 @@ class AutomationDentaQuestEligibilityCheck:
                     print(f"[DentaQuest step1] Error filling {field_name}: {e}")
                     return False
 
-            # 1. Select Provider from dropdown (required field)
+            # 1. Select Location from dropdown (required field before search)
             try:
-                print("[DentaQuest step1] Selecting Provider...")
-                # Try to find and click Provider dropdown
-                provider_selectors = [
-                    "//label[contains(text(),'Provider')]/following-sibling::*//div[contains(@class,'select')]",
-                    "//div[contains(@data-testid,'provider')]//div[contains(@class,'select')]",
-                    "//*[@aria-label='Provider']",
-                    "//select[contains(@name,'provider') or contains(@id,'provider')]",
-                    "//div[contains(@class,'provider')]//input",
-                    "//label[contains(text(),'Provider')]/..//div[contains(@class,'control')]"
-                ]
-                
-                provider_clicked = False
-                for selector in provider_selectors:
+                print("[DentaQuest step1] Selecting Location...")
+
+                # Click the Location dropdown button (stable data-testid)
+                location_clicked = False
+                try:
+                    trigger = WebDriverWait(self.driver, 5).until(
+                        EC.element_to_be_clickable((By.XPATH, '//button[@data-testid="member-search_location_select-btn"]'))
+                    )
+                    trigger.click()
+                    print("[DentaQuest step1] Clicked location dropdown button")
+                    time.sleep(0.5)
+                    location_clicked = True
+                except TimeoutException:
+                    print("[DentaQuest step1] Warning: Location button not found by data-testid")
+
+                if location_clicked:
+                    # Wait for options to appear and click the first one (role="option")
                     try:
-                        provider_dropdown = WebDriverWait(self.driver, 3).until(
-                            EC.element_to_be_clickable((By.XPATH, selector))
+                        first_option = WebDriverWait(self.driver, 5).until(
+                            EC.element_to_be_clickable((By.XPATH, "(//li[@role='option'])[1]"))
                         )
-                        provider_dropdown.click()
-                        print(f"[DentaQuest step1] Clicked provider dropdown with selector: {selector}")
-                        time.sleep(0.5)
-                        provider_clicked = True
-                        break
+                        opt_text = first_option.get_attribute("aria-label") or first_option.text.strip()
+                        first_option.click()
+                        print(f"[DentaQuest step1] Selected location: {opt_text[:60]}")
+                        time.sleep(0.3)
                     except TimeoutException:
-                        continue
-                
-                if provider_clicked:
-                    # Select first available provider option
-                    option_selectors = [
-                        "//div[contains(@class,'option') and not(contains(@class,'disabled'))]",
-                        "//li[contains(@class,'option')]",
-                        "//option[not(@disabled)]",
-                        "//*[@role='option']"
-                    ]
-                    
-                    for opt_selector in option_selectors:
-                        try:
-                            options = self.driver.find_elements(By.XPATH, opt_selector)
-                            if options:
-                                # Select first non-placeholder option
-                                for opt in options:
-                                    opt_text = opt.text.strip()
-                                    if opt_text and "select" not in opt_text.lower():
-                                        opt.click()
-                                        print(f"[DentaQuest step1] Selected provider: {opt_text}")
-                                        break
-                                break
-                        except:
-                            continue
-                    
-                    # Close dropdown if still open
-                    ActionChains(self.driver).send_keys(Keys.ESCAPE).perform()
-                    time.sleep(0.3)
+                        print("[DentaQuest step1] Warning: Location options did not appear")
                 else:
-                    print("[DentaQuest step1] Warning: Could not find Provider dropdown")
-                    
+                    print("[DentaQuest step1] Warning: Could not find Location dropdown trigger")
+
             except Exception as e:
-                print(f"[DentaQuest step1] Error selecting provider: {e}")
+                print(f"[DentaQuest step1] Error selecting location: {e}")
             
             time.sleep(0.3)
 
@@ -501,29 +476,26 @@ class AutomationDentaQuestEligibilityCheck:
                 if self.memberId:
                     foundMemberId = self.memberId
             
-            # Extract eligibility status
-            status_selectors = [
-                "(//tbody//tr)[1]//a[contains(@href, 'eligibility')]",
-                "//a[contains(@href,'eligibility')]",
-                "//*[contains(@class,'status')]",
-                "//*[contains(text(),'Active') or contains(text(),'Inactive') or contains(text(),'Eligible')]"
-            ]
-            
-            for selector in status_selectors:
-                try:
-                    status_elem = self.driver.find_element(By.XPATH, selector)
-                    status_text = status_elem.text.strip().lower()
-                    if status_text:
-                        print(f"[DentaQuest step2] Found status with selector '{selector}': {status_text}")
-                        if "active" in status_text or "eligible" in status_text:
-                            eligibilityText = "active"
-                            break
-                        elif "inactive" in status_text or "ineligible" in status_text:
-                            eligibilityText = "inactive"
-                            break
-                except:
-                    continue
-            
+            # Extract eligibility status from first result row
+            try:
+                status_elem = self.driver.find_element(By.XPATH,
+                    "(//tbody//tr)[1]//*[self::span or self::a or self::div]["
+                    "contains(text(),'Active') or contains(text(),'Inactive') or "
+                    "contains(text(),'Eligible') or contains(text(),'Ineligible') or "
+                    "contains(text(),'Plan not accepted') or contains(text(),'Not eligible')"
+                    "]"
+                )
+                status_text = status_elem.text.strip().lower()
+                print(f"[DentaQuest step2] Found eligibility status: '{status_text}'")
+                if "active" in status_text or ("eligible" in status_text and "ineligible" not in status_text):
+                    eligibilityText = "active"
+                elif "plan not accepted" in status_text:
+                    eligibilityText = "plan not accepted"
+                else:
+                    eligibilityText = "inactive"
+            except Exception as e:
+                print(f"[DentaQuest step2] Could not find eligibility status: {e}")
+
             print(f"[DentaQuest step2] Final eligibility status: {eligibilityText}")
 
             # 2) Find the patient detail link and navigate DIRECTLY to it
@@ -685,6 +657,11 @@ class AutomationDentaQuestEligibilityCheck:
             if not patientName:
                 print("[DentaQuest step2] Could not extract patient name")
             else:
+                # Strip any trailing date (e.g. "PRINCILLA WALKER 01/09/2026")
+                import re as _re
+                patientName = _re.sub(r'\s*\d{1,2}/\d{1,2}/\d{2,4}\s*$', '', patientName).strip()
+                # Also strip "DOB: ..." prefix/suffix
+                patientName = _re.sub(r'\s*DOB[:\s]*\d{1,2}/\d{1,2}/\d{2,4}\s*', '', patientName, flags=_re.IGNORECASE).strip()
                 print(f"[DentaQuest step2] Patient name: {patientName}")
 
             # Wait for page to fully load before generating PDF
@@ -721,14 +698,14 @@ class AutomationDentaQuestEligibilityCheck:
                 f.write(pdf_data)
             print(f"[DentaQuest step2] PDF saved: {pdf_path}")
 
-            # Close the browser window after PDF generation
+            # Close browser after PDF (session preserved in profile)
             try:
                 from dentaquest_browser_manager import get_browser_manager
                 get_browser_manager().quit_driver()
                 print("[DentaQuest step2] Browser closed")
             except Exception as e:
                 print(f"[DentaQuest step2] Error closing browser: {e}")
-            
+
             output = {
                 "status": "success",
                 "eligibility": eligibilityText,

apps/SeleniumService/selenium_UnitedSCO_eligibilityCheckWorker.py

@@ -157,7 +157,22 @@ class AutomationUnitedSCOEligibilityCheck:
             # Step 2: Fill in credentials on B2C login page
             if "b2clogin.com" in current_url or "login" in current_url.lower():
                 print("[UnitedSCO login] On B2C login page - filling credentials")
-                
+
+                # Check if we're already on the phone verification ("Text Me") page
+                # This happens if the browser session was left on this page
+                try:
+                    send_code_btn = self.driver.find_element(By.XPATH,
+                        "//button[@id='sendCode'] | //input[@id='sendCode'] | "
+                        "//button[contains(text(),'Text Me') or contains(text(),'Send Code')]"
+                    )
+                    if send_code_btn.is_displayed():
+                        print("[UnitedSCO login] Already on phone verification page - clicking 'Text Me'")
+                        self.driver.execute_script("arguments[0].click();", send_code_btn)
+                        time.sleep(3)
+                        return "OTP_REQUIRED"
+                except Exception:
+                    pass
+
                 try:
                     # Find email field by id="signInName" (Azure B2C specific)
                     email_field = WebDriverWait(self.driver, 10).until(
@@ -231,7 +246,49 @@ class AutomationUnitedSCOEligibilityCheck:
                             # Click Continue
                             continue_btn.click()
                             print("[UnitedSCO login] Clicked 'Continue' on MFA selection page")
-                            time.sleep(5)  # Wait for OTP to be sent
+                            time.sleep(3)  # Wait for phone verification page to load
+
+                            # Click "Text Me" button on the phone verification page
+                            # Azure B2C uses id="sendCode" for this button
+                            try:
+                                text_me_btn = WebDriverWait(self.driver, 8).until(
+                                    EC.element_to_be_clickable((By.XPATH,
+                                        "//button[@id='sendCode'] | "
+                                        "//input[@id='sendCode'] | "
+                                        "//button[contains(text(),'Text Me') or contains(text(),'Send Code') or contains(text(),'Send me')] | "
+                                        "//input[@value='Text Me' or @value='Send Code' or @value='Send me']"
+                                    ))
+                                )
+                                self.driver.execute_script("arguments[0].scrollIntoView({block:'center'});", text_me_btn)
+                                time.sleep(0.5)
+                                text_me_btn.click()
+                                print("[UnitedSCO login] Clicked 'Text Me' / 'Send Code' button")
+                                time.sleep(3)  # Wait for SMS to be sent
+                            except TimeoutException:
+                                print("[UnitedSCO login] No 'Text Me' button found - trying JS fallback")
+                                try:
+                                    clicked = self.driver.execute_script("""
+                                        var btn = document.getElementById('sendCode');
+                                        if (btn) { btn.click(); return 'sendCode clicked'; }
+                                        var all = document.querySelectorAll('button, input[type="button"], input[type="submit"]');
+                                        for (var i = 0; i < all.length; i++) {
+                                            var t = (all[i].textContent || all[i].value || '').toLowerCase();
+                                            if (t.includes('text me') || t.includes('send code') || t.includes('send me')) {
+                                                all[i].click();
+                                                return 'clicked: ' + t;
+                                            }
+                                        }
+                                        return null;
+                                    """)
+                                    if clicked:
+                                        print(f"[UnitedSCO login] JS 'Text Me' click result: {clicked}")
+                                        time.sleep(3)
+                                    else:
+                                        print("[UnitedSCO login] WARNING: Could not find 'Text Me' button via JS either")
+                                except Exception as js_err:
+                                    print(f"[UnitedSCO login] JS click error: {js_err}")
+                            except Exception as e:
+                                print(f"[UnitedSCO login] Error clicking 'Text Me': {e}")
                     except Exception:
                         pass  # No MFA selection page - proceed normally
                     
@@ -784,25 +841,44 @@ class AutomationUnitedSCOEligibilityCheck:
             patientName = f"{self.firstName} {self.lastName}".strip()
             foundMemberId = self.memberId  # Use provided memberId as default
             
-            # Extract eligibility status
+            # Extract eligibility status — try multiple text patterns
             try:
                 status_elem = WebDriverWait(self.driver, 10).until(
                     EC.presence_of_element_located((By.XPATH,
-                        "//*[contains(text(),'Member Eligible') or contains(text(),'member eligible')]"
+                        "//*[contains(text(),'Member Eligible') or contains(text(),'member eligible') or "
+                        "contains(text(),'Eligible') or contains(text(),'eligible') or "
+                        "contains(text(),'Ineligible') or contains(text(),'ineligible') or "
+                        "contains(text(),'Not Eligible') or contains(text(),'not eligible')]"
                     ))
                 )
                 status_text = status_elem.text.strip().lower()
-                print(f"[UnitedSCO step2] Found status: {status_text}")
-                
-                if "eligible" in status_text:
-                    eligibilityText = "active"
-                elif "ineligible" in status_text or "not eligible" in status_text:
+                print(f"[UnitedSCO step2] Found status element text: {status_text}")
+
+                if "ineligible" in status_text or "not eligible" in status_text:
                     eligibilityText = "inactive"
-                    
+                elif "eligible" in status_text:
+                    eligibilityText = "active"
+
             except TimeoutException:
-                print("[UnitedSCO step2] Eligibility status badge not found")
+                print("[UnitedSCO step2] Eligibility status element not found via text — trying page text scan")
             except Exception as e:
                 print(f"[UnitedSCO step2] Error extracting status: {e}")
+
+            # Fallback: scan page text for eligibility keywords
+            if eligibilityText == "unknown":
+                try:
+                    body_text = self.driver.find_element(By.TAG_NAME, "body").text.lower()
+                    if "member eligible" in body_text or "member is eligible" in body_text:
+                        eligibilityText = "active"
+                        print("[UnitedSCO step2] Status from page text: active (member eligible)")
+                    elif "not eligible" in body_text or "ineligible" in body_text or "member ineligible" in body_text:
+                        eligibilityText = "inactive"
+                        print("[UnitedSCO step2] Status from page text: inactive")
+                    elif "eligible" in body_text:
+                        eligibilityText = "active"
+                        print("[UnitedSCO step2] Status from page text: active (eligible found)")
+                except Exception as e:
+                    print(f"[UnitedSCO step2] Page text status scan error: {e}")
             
             print(f"[UnitedSCO step2] Eligibility status: {eligibilityText}")
             
@@ -842,6 +918,10 @@ class AutomationUnitedSCOEligibilityCheck:
                     "//div[contains(@class,'patient')]//h3 | //div[contains(@class,'patient')]//h4",
                     "//*[contains(@class,'eligibility__banner')]//h3 | //*[contains(@class,'eligibility__banner')]//h4",
                     "//*[contains(@class,'banner__patient')]",
+                    # Heading elements near "Selected Patient" label
+                    "//*[contains(text(),'Selected Patient')]/following-sibling::*[self::h1 or self::h2 or self::h3 or self::h4 or self::strong or self::p][1]",
+                    "//*[contains(text(),'Selected Patient')]/..//*[self::h1 or self::h2 or self::h3 or self::h4 or self::strong][1]",
+                    "//*[contains(text(),'Selected Patient')]/parent::*/following-sibling::*[1]//*[self::h3 or self::h4 or self::p or self::span][1]",
                 ]
                 for sel in name_selectors:
                     try:
@@ -863,13 +943,16 @@ class AutomationUnitedSCOEligibilityCheck:
             # IMPORTANT: Use [^\n] to avoid matching across newlines (e.g. picking up "Member Eligible")
             if not name_extracted:
                 name_patterns = [
-                    # Name on the line right after "Selected Patient"
-                    r'Selected Patient\s*\n\s*([A-Z][A-Za-z\-\']+(?: [A-Z][A-Za-z\-\']+)+)',
+                    # Name on the line right after "Selected Patient" (on same or next line)
+                    r'Selected Patient[:\s]*\n\s*([A-Z][A-Za-z\-\']+(?: [A-Z][A-Za-z\-\']+)+)',
+                    r'Selected Patient[:\s]+([A-Z][A-Za-z\-\']+(?: [A-Z][A-Za-z\-\']+)+)',
                     r'Patient Name\s*[\n:]\s*([A-Z][A-Za-z\-\']+(?: [A-Z][A-Za-z\-\']+)+)',
                     # "LASTNAME, FIRSTNAME" format
                     r'Selected Patient\s*\n\s*([A-Z][A-Za-z\-\']+,\s*[A-Z][A-Za-z\-\']+)',
-                    # Name on the line right before "Member Eligible" or "Member ID"
-                    r'\n([A-Z][A-Za-z\-\']+(?: [A-Z]\.?)? [A-Z][A-Za-z\-\']+)\n(?:Member|Date Of Birth|DOB)',
+                    # Name on the line right before "Member Eligible", "Eligible", "Member ID", or "Date Of Birth"
+                    r'\n([A-Z][A-Za-z\-\']+(?: [A-Z]\.?)? [A-Z][A-Za-z\-\']+)\n(?:Member|Eligible|Date Of Birth|DOB)',
+                    # Name before DOB in any case
+                    r'([A-Z][A-Za-z\-\']+(?:\s+[A-Z][A-Za-z\-\']+)+)\n\d{2}/\d{2}/\d{4}',
                 ]
                 for pattern in name_patterns:
                     try:
@@ -877,9 +960,9 @@ class AutomationUnitedSCOEligibilityCheck:
                         if name_match:
                             candidate = name_match.group(1).strip()
                             # Validate: not too long, not a header/label, and doesn't contain "Eligible"/"Member"/"Patient"
-                            skip_words = ("Selected Patient", "Patient Name", "Patient Information", 
+                            skip_words = ("Selected Patient", "Patient Name", "Patient Information",
                                          "Member Eligible", "Member ID", "Date Of Birth")
-                            if (len(candidate) < 50 and candidate not in skip_words 
+                            if (len(candidate) < 50 and candidate not in skip_words
                                     and "Eligible" not in candidate and "Member" not in candidate):
                                 patientName = candidate
                                 name_extracted = True

packages/db/prisma/schema.prisma

@@ -43,7 +43,7 @@ model Patient {
   id                Int                    @id @default(autoincrement())
   firstName         String
   lastName          String
-  dateOfBirth       DateTime               @db.Date
+  dateOfBirth       DateTime?              @db.Date
   gender            String
   phone             String
   email             String?
@@ -76,6 +76,7 @@ enum PatientStatus {
   ACTIVE
   INACTIVE
   UNKNOWN
+  PLAN_NOT_ACCEPTED
 }
 
 model Appointment {

packages/db/types/patient-types.ts

@@ -25,7 +25,7 @@ export const insuranceIdSchema = z.preprocess(
   // After preprocess, require digits-only string (or optional nullable)
   z
     .string()
-    .regex(/^\d+$/, { message: "Insurance ID must contain only digits" })
+    .regex(/^[A-Za-z0-9]+$/, { message: "Insurance ID must contain only letters and digits" })
     .min(1)
     .max(32)
     .optional()