- Add floating chat window Hand-off to AI toggle (per-patient) and after-hours AI toggle (global) - Add LangGraph-powered appointment reminder flow: AI introduces itself, classifies YES/NO, handles confirmation with appointment date/time - Add multi-step rescheduling flow: ASAP vs next week, tomorrow offer, Mon/Tue/Wed picker, morning/afternoon time slot — automatically updates appointment in DB - Add new patient / after-hours flow: new vs existing patient, dental insurance check, MassHealth Selenium eligibility check (auto-uses saved member ID + DOB for existing patients), self-pay fallback - Add AI Chat Settings page (Settings → Advanced) with editable greeting templates and LangGraph flow diagrams for both reminder and new-patient flows - Add Schedule a New Patient template option in chat window, starts new-patient conversation flow - Add GET/PUT endpoints for AI handoff, after-hours handoff, and AI chat templates - Add multilingual support (7 languages) across all AI reply nodes with LLM generation and hardcoded fallbacks - Add pending reschedule in-memory store and conversation stage tracking across all flows Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
97 lines
3.5 KiB
TypeScript
97 lines
3.5 KiB
TypeScript
import { prisma as db } from "@repo/db/client";
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export type TwilioSettingsData = {
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accountSid: string;
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authToken: string;
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phoneNumber: string;
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greetingMessage?: string | null;
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};
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export type CommunicationCreateData = {
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patientId: number;
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userId?: number;
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channel: "sms" | "voice";
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direction: "outbound" | "inbound";
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status: "queued" | "sent" | "delivered" | "failed" | "completed" | "busy" | "no_answer";
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body?: string;
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callDuration?: number;
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twilioSid?: string;
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};
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export const twilioStorage = {
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async getTwilioSettings(userId: number) {
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return db.twilioSettings.findUnique({ where: { userId } });
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},
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async upsertTwilioSettings(userId: number, data: TwilioSettingsData) {
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return db.twilioSettings.upsert({
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where: { userId },
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update: data,
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create: { userId, ...data },
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});
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},
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async createCommunication(data: CommunicationCreateData) {
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return db.communication.create({ data: data as any });
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},
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async getCommunicationsByPatient(patientId: number) {
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return db.communication.findMany({
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where: { patientId },
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orderBy: { createdAt: "asc" },
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});
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},
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async getTemplates(userId: number): Promise<Record<string, string>> {
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const settings = await db.twilioSettings.findUnique({ where: { userId } });
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if (!settings?.templates) return {};
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return settings.templates as Record<string, string>;
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},
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async saveTemplate(userId: number, key: string, body: string) {
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const settings = await db.twilioSettings.findUnique({ where: { userId } });
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const existing = (settings?.templates as Record<string, string>) || {};
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const updated = { ...existing, [key]: body };
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return db.twilioSettings.upsert({
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where: { userId },
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update: { templates: updated },
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create: { userId, accountSid: "", authToken: "", phoneNumber: "", templates: updated },
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});
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},
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async getAiChatTemplates(userId: number): Promise<Record<string, string>> {
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const settings = await db.twilioSettings.findUnique({ where: { userId } });
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const all = (settings?.templates as Record<string, string>) || {};
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return {
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reminderGreeting: all["_ai_chat_reminder_greeting"] ?? "",
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newPatientGreeting: all["_ai_chat_new_patient_greeting"] ?? "",
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generalFallback: all["_ai_chat_general_fallback"] ?? "",
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};
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},
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async saveAiChatTemplates(userId: number, templates: { reminderGreeting?: string; newPatientGreeting?: string; generalFallback?: string }) {
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const settings = await db.twilioSettings.findUnique({ where: { userId } });
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const existing = (settings?.templates as Record<string, string>) || {};
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const updated: Record<string, string> = { ...existing };
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if (templates.reminderGreeting !== undefined) updated["_ai_chat_reminder_greeting"] = templates.reminderGreeting;
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if (templates.newPatientGreeting !== undefined) updated["_ai_chat_new_patient_greeting"] = templates.newPatientGreeting;
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if (templates.generalFallback !== undefined) updated["_ai_chat_general_fallback"] = templates.generalFallback;
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return db.twilioSettings.upsert({
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where: { userId },
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update: { templates: updated },
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create: { userId, accountSid: "", authToken: "", phoneNumber: "", templates: updated },
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});
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},
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async getRecentCommunicationsByUser(userId: number, limit = 20) {
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return db.communication.findMany({
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where: { patient: { userId } },
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orderBy: { createdAt: "desc" },
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take: limit,
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include: {
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patient: { select: { id: true, firstName: true, lastName: true, phone: true } },
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},
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});
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},
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};
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