Files
Wellspringmanagement01/apps/Backend/src/storage/twilio-storage.ts
T
GiteadandClaude Sonnet 4.6 9908e5b5fd feat: AI chat system with LangGraph, multi-step patient flows, and appointment rescheduling
- Add floating chat window Hand-off to AI toggle (per-patient) and after-hours AI toggle (global)
- Add LangGraph-powered appointment reminder flow: AI introduces itself, classifies YES/NO, handles confirmation with appointment date/time
- Add multi-step rescheduling flow: ASAP vs next week, tomorrow offer, Mon/Tue/Wed picker, morning/afternoon time slot — automatically updates appointment in DB
- Add new patient / after-hours flow: new vs existing patient, dental insurance check, MassHealth Selenium eligibility check (auto-uses saved member ID + DOB for existing patients), self-pay fallback
- Add AI Chat Settings page (Settings → Advanced) with editable greeting templates and LangGraph flow diagrams for both reminder and new-patient flows
- Add Schedule a New Patient template option in chat window, starts new-patient conversation flow
- Add GET/PUT endpoints for AI handoff, after-hours handoff, and AI chat templates
- Add multilingual support (7 languages) across all AI reply nodes with LLM generation and hardcoded fallbacks
- Add pending reschedule in-memory store and conversation stage tracking across all flows

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-07 23:21:06 -04:00

97 lines
3.5 KiB
TypeScript

import { prisma as db } from "@repo/db/client";
export type TwilioSettingsData = {
accountSid: string;
authToken: string;
phoneNumber: string;
greetingMessage?: string | null;
};
export type CommunicationCreateData = {
patientId: number;
userId?: number;
channel: "sms" | "voice";
direction: "outbound" | "inbound";
status: "queued" | "sent" | "delivered" | "failed" | "completed" | "busy" | "no_answer";
body?: string;
callDuration?: number;
twilioSid?: string;
};
export const twilioStorage = {
async getTwilioSettings(userId: number) {
return db.twilioSettings.findUnique({ where: { userId } });
},
async upsertTwilioSettings(userId: number, data: TwilioSettingsData) {
return db.twilioSettings.upsert({
where: { userId },
update: data,
create: { userId, ...data },
});
},
async createCommunication(data: CommunicationCreateData) {
return db.communication.create({ data: data as any });
},
async getCommunicationsByPatient(patientId: number) {
return db.communication.findMany({
where: { patientId },
orderBy: { createdAt: "asc" },
});
},
async getTemplates(userId: number): Promise<Record<string, string>> {
const settings = await db.twilioSettings.findUnique({ where: { userId } });
if (!settings?.templates) return {};
return settings.templates as Record<string, string>;
},
async saveTemplate(userId: number, key: string, body: string) {
const settings = await db.twilioSettings.findUnique({ where: { userId } });
const existing = (settings?.templates as Record<string, string>) || {};
const updated = { ...existing, [key]: body };
return db.twilioSettings.upsert({
where: { userId },
update: { templates: updated },
create: { userId, accountSid: "", authToken: "", phoneNumber: "", templates: updated },
});
},
async getAiChatTemplates(userId: number): Promise<Record<string, string>> {
const settings = await db.twilioSettings.findUnique({ where: { userId } });
const all = (settings?.templates as Record<string, string>) || {};
return {
reminderGreeting: all["_ai_chat_reminder_greeting"] ?? "",
newPatientGreeting: all["_ai_chat_new_patient_greeting"] ?? "",
generalFallback: all["_ai_chat_general_fallback"] ?? "",
};
},
async saveAiChatTemplates(userId: number, templates: { reminderGreeting?: string; newPatientGreeting?: string; generalFallback?: string }) {
const settings = await db.twilioSettings.findUnique({ where: { userId } });
const existing = (settings?.templates as Record<string, string>) || {};
const updated: Record<string, string> = { ...existing };
if (templates.reminderGreeting !== undefined) updated["_ai_chat_reminder_greeting"] = templates.reminderGreeting;
if (templates.newPatientGreeting !== undefined) updated["_ai_chat_new_patient_greeting"] = templates.newPatientGreeting;
if (templates.generalFallback !== undefined) updated["_ai_chat_general_fallback"] = templates.generalFallback;
return db.twilioSettings.upsert({
where: { userId },
update: { templates: updated },
create: { userId, accountSid: "", authToken: "", phoneNumber: "", templates: updated },
});
},
async getRecentCommunicationsByUser(userId: number, limit = 20) {
return db.communication.findMany({
where: { patient: { userId } },
orderBy: { createdAt: "desc" },
take: limit,
include: {
patient: { select: { id: true, firstName: true, lastName: true, phone: true } },
},
});
},
};