Wellspringmanagement01/apps/Backend/src/routes/twilio.ts

import express, { Request, Response } from "express";
import twilio from "twilio";
import { storage } from "../storage";
import { getHandoff, setHandoff, resetConversation, startNewPatientConversation, startRescheduleConversation, getAfterHoursHandoff, setAfterHoursHandoff } from "../ai/aiHandoffStore";

const router = express.Router();

function getTwilioClient(accountSid: string, authToken: string) {
  return twilio(accountSid, authToken);
}

// GET /api/twilio/settings
router.get("/settings", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });

    const settings = await storage.getTwilioSettings(userId);
    if (!settings) return res.status(200).json(null);

    return res.status(200).json({
      id: settings.id,
      accountSid: settings.accountSid,
      authToken: settings.authToken,
      phoneNumber: settings.phoneNumber,
      greetingMessage: settings.greetingMessage,
    });
  } catch (err) {
    return res.status(500).json({ error: "Failed to fetch Twilio settings", details: String(err) });
  }
});

// PUT /api/twilio/settings
router.put("/settings", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });

    const { accountSid, authToken, phoneNumber, greetingMessage } = req.body;
    if (!accountSid?.trim() || !authToken?.trim() || !phoneNumber?.trim()) {
      return res.status(400).json({ message: "accountSid, authToken, and phoneNumber are required" });
    }

    const settings = await storage.upsertTwilioSettings(userId, {
      accountSid: accountSid.trim(),
      authToken: authToken.trim(),
      phoneNumber: phoneNumber.trim(),
      greetingMessage: greetingMessage?.trim() || null,
    });

    return res.status(200).json({
      id: settings.id,
      accountSid: settings.accountSid,
      authToken: settings.authToken,
      phoneNumber: settings.phoneNumber,
      greetingMessage: settings.greetingMessage,
    });
  } catch (err) {
    return res.status(500).json({ error: "Failed to save Twilio settings", details: String(err) });
  }
});

// POST /api/twilio/send-sms
router.post("/send-sms", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });

    const { to, message, patientId, startFlow } = req.body;
    if (!to || !message) return res.status(400).json({ message: "to and message are required" });

    const settings = await storage.getTwilioSettings(userId);
    if (!settings) {
      return res.status(400).json({ message: "Twilio is not configured. Please add your Twilio credentials in Settings." });
    }

    const client = getTwilioClient(settings.accountSid, settings.authToken);
    const twilioMsg = await client.messages.create({
      body: message,
      from: settings.phoneNumber,
      to,
    });

    if (patientId) {
      const pid = Number(patientId);
      await storage.createCommunication({
        patientId: pid,
        userId,
        channel: "sms",
        direction: "outbound",
        status: "sent",
        body: message,
        twilioSid: twilioMsg.sid,
      });
      // Set conversation stage based on which flow was started
      if (startFlow === "new_patient") {
        await startNewPatientConversation(userId, pid);
      } else if (startFlow === "reschedule") {
        await startRescheduleConversation(userId, pid);
      } else {
        await resetConversation(userId, pid);
      }
    }

    return res.status(200).json({ sid: twilioMsg.sid, status: twilioMsg.status });
  } catch (err: any) {
    return res.status(500).json({ error: err.message || "Failed to send SMS" });
  }
});

// GET /api/twilio/templates
router.get("/templates", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    const templates = await storage.getTemplates(userId);
    return res.status(200).json(templates);
  } catch (err) {
    return res.status(500).json({ error: "Failed to fetch templates", details: String(err) });
  }
});

// PUT /api/twilio/templates/:key
router.put("/templates/:key", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    const { key } = req.params;
    const { body } = req.body;
    if (!key || !body?.trim()) return res.status(400).json({ message: "key and body are required" });
    await storage.saveTemplate(userId, key, body.trim());
    return res.status(200).json({ key, body: body.trim() });
  } catch (err) {
    return res.status(500).json({ error: "Failed to save template", details: String(err) });
  }
});

// GET /api/twilio/after-hours-handoff
router.get("/after-hours-handoff", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    return res.status(200).json({ enabled: await getAfterHoursHandoff(userId) });
  } catch (err) {
    return res.status(500).json({ error: "Failed to get after-hours handoff state" });
  }
});

// PUT /api/twilio/after-hours-handoff
router.put("/after-hours-handoff", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    const { enabled } = req.body;
    if (typeof enabled !== "boolean") return res.status(400).json({ message: "enabled must be a boolean" });
    await setAfterHoursHandoff(userId, enabled);
    return res.status(200).json({ enabled });
  } catch (err) {
    return res.status(500).json({ error: "Failed to set after-hours handoff state" });
  }
});

// GET /api/twilio/ai-handoff/:patientId
router.get("/ai-handoff/:patientId", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    const patientId = parseInt(req.params.patientId);
    if (isNaN(patientId)) return res.status(400).json({ message: "Invalid patientId" });
    return res.status(200).json({ enabled: await getHandoff(userId, patientId) });
  } catch (err) {
    return res.status(500).json({ error: "Failed to get AI handoff state" });
  }
});

// PUT /api/twilio/ai-handoff/:patientId
router.put("/ai-handoff/:patientId", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });
    const patientId = parseInt(req.params.patientId);
    if (isNaN(patientId)) return res.status(400).json({ message: "Invalid patientId" });
    const { enabled } = req.body;
    if (typeof enabled !== "boolean") return res.status(400).json({ message: "enabled must be a boolean" });
    await setHandoff(userId, patientId, enabled);
    return res.status(200).json({ enabled });
  } catch (err) {
    return res.status(500).json({ error: "Failed to set AI handoff state" });
  }
});

// GET /api/twilio/recent-communications
router.get("/recent-communications", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });

    const limit = Math.min(50, parseInt(req.query.limit as string) || 20);
    const communications = await storage.getRecentCommunicationsByUser(userId, limit);
    return res.status(200).json(communications);
  } catch (err) {
    return res.status(500).json({ error: "Failed to fetch recent communications", details: String(err) });
  }
});

// POST /api/twilio/make-call
router.post("/make-call", async (req: Request, res: Response): Promise<any> => {
  try {
    const userId = req.user?.id;
    if (!userId) return res.status(401).json({ message: "Unauthorized" });

    const { to, message, patientId } = req.body;
    if (!to) return res.status(400).json({ message: "to is required" });

    const settings = await storage.getTwilioSettings(userId);
    if (!settings) {
      return res.status(400).json({ message: "Twilio is not configured. Please add your Twilio credentials in Settings." });
    }

    const twimlMessage = message || "Hello, this is a call from your dental office.";
    const twiml = `<Response><Say>${twimlMessage}</Say></Response>`;

    const client = getTwilioClient(settings.accountSid, settings.authToken);
    const call = await client.calls.create({
      twiml,
      from: settings.phoneNumber,
      to,
    });

    if (patientId) {
      await storage.createCommunication({
        patientId: Number(patientId),
        userId,
        channel: "voice",
        direction: "outbound",
        status: "queued",
        twilioSid: call.sid,
      });
    }

    return res.status(200).json({ sid: call.sid, status: call.status });
  } catch (err: any) {
    return res.status(500).json({ error: err.message || "Failed to make call" });
  }
});

export default router;