9908e5b5fd
- Add floating chat window Hand-off to AI toggle (per-patient) and after-hours AI toggle (global) - Add LangGraph-powered appointment reminder flow: AI introduces itself, classifies YES/NO, handles confirmation with appointment date/time - Add multi-step rescheduling flow: ASAP vs next week, tomorrow offer, Mon/Tue/Wed picker, morning/afternoon time slot — automatically updates appointment in DB - Add new patient / after-hours flow: new vs existing patient, dental insurance check, MassHealth Selenium eligibility check (auto-uses saved member ID + DOB for existing patients), self-pay fallback - Add AI Chat Settings page (Settings → Advanced) with editable greeting templates and LangGraph flow diagrams for both reminder and new-patient flows - Add Schedule a New Patient template option in chat window, starts new-patient conversation flow - Add GET/PUT endpoints for AI handoff, after-hours handoff, and AI chat templates - Add multilingual support (7 languages) across all AI reply nodes with LLM generation and hardcoded fallbacks - Add pending reschedule in-memory store and conversation stage tracking across all flows Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
96 lines
4.7 KiB
TypeScript
96 lines
4.7 KiB
TypeScript
// In-memory store for per-patient AI handoff toggle, conversation stage,
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// and per-user after-hours handoff toggle.
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// Conversation key: `${userId}:${patientId}`
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export type ConversationStage =
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| "initial" // default — no active conversation
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| "reminder_initial" // office sent a reminder, waiting for first patient reply
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| "greeted" // reminder intro sent, waiting for yes/no
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| "done" // conversation complete
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| "new_patient_greeted" // new-patient greeting sent, waiting for patient intent
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| "asked_new_or_existing" // AI asked "new or existing patient?"
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| "asked_new_patient_insurance" // AI asked new patient about insurance
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| "asked_existing_insurance" // AI asked existing patient about same insurance
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| "asked_appointment_time" // AI asked when they'd like to come
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| "awaiting_masshealth_info" // AI asked for Member ID + DOB, waiting for reply
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| "asked_appointment_preference" // Selenium: ACTIVE — AI asked check-up vs problem
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| "asked_self_pay" // Selenium: INACTIVE — AI asked if self-pay exam
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| "asked_reschedule_confirm" // AI asked "Would you like to reschedule?"
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| "asked_reschedule_preference" // AI asked ASAP vs next week
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| "asked_reschedule_asap" // AI asked "Can you come tomorrow?"
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| "asked_reschedule_next_week" // AI offered Mon/Tue/Wed next week
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| "asked_reschedule_time"; // Day confirmed — AI asked morning or afternoon
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const handoffStore = new Map<string, boolean>();
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const stageStore = new Map<string, ConversationStage>();
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const afterHoursStore = new Map<number, boolean>(); // keyed by userId
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function convKey(userId: number, patientId: number): string {
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return `${userId}:${patientId}`;
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}
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// ── Per-patient handoff toggle (default ON) ───────────────────────────────────
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export function getHandoff(userId: number, patientId: number): boolean {
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const k = convKey(userId, patientId);
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return handoffStore.has(k) ? handoffStore.get(k)! : true;
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}
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export function setHandoff(userId: number, patientId: number, enabled: boolean): void {
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handoffStore.set(convKey(userId, patientId), enabled);
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}
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// ── Per-user after-hours handoff toggle (default ON) ─────────────────────────
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export function getAfterHoursHandoff(userId: number): boolean {
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return afterHoursStore.has(userId) ? afterHoursStore.get(userId)! : true;
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}
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export function setAfterHoursHandoff(userId: number, enabled: boolean): void {
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afterHoursStore.set(userId, enabled);
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}
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// ── Conversation stage ────────────────────────────────────────────────────────
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export function getStage(userId: number, patientId: number): ConversationStage {
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return stageStore.get(convKey(userId, patientId)) ?? "initial";
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}
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export function setStage(userId: number, patientId: number, stage: ConversationStage): void {
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stageStore.set(convKey(userId, patientId), stage);
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}
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// Called when office sends an outbound reminder — marks next patient reply
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// as the start of a reminder conversation.
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export function resetConversation(userId: number, patientId: number): void {
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stageStore.set(convKey(userId, patientId), "reminder_initial");
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}
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// Called when office sends the new-patient greeting — marks next patient reply
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// as the start of the new-patient conversation flow.
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export function startNewPatientConversation(userId: number, patientId: number): void {
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stageStore.set(convKey(userId, patientId), "new_patient_greeted");
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}
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// ── Pending reschedule data ───────────────────────────────────────────────────
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// Holds the confirmed new date while AI waits for a time-slot answer.
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interface PendingReschedule {
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newDate: Date; // JS Date for the new appointment day (midnight UTC)
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dayLabel: string; // human-readable, e.g. "Tuesday, May 19"
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}
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const pendingRescheduleStore = new Map<string, PendingReschedule>();
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export function setPendingReschedule(userId: number, patientId: number, data: PendingReschedule): void {
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pendingRescheduleStore.set(convKey(userId, patientId), data);
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}
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export function getPendingReschedule(userId: number, patientId: number): PendingReschedule | undefined {
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return pendingRescheduleStore.get(convKey(userId, patientId));
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}
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export function clearPendingReschedule(userId: number, patientId: number): void {
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pendingRescheduleStore.delete(convKey(userId, patientId));
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}
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