feat(eligibility-check) - add CCA eligibility workflow with new routes and frontend components; enhance patient data processing and eligibility status updates; update insurance provider handling across various workflows

2026-02-25 22:38:33 -05:00
parent 27e6e6a4a0
commit 4cb7ec7e2e
26 changed files with 2893 additions and 346 deletions
--- a/apps/Backend/src/routes/auth.ts
+++ b/apps/Backend/src/routes/auth.ts
@@ -8,22 +8,19 @@ import { z } from "zod";
 type SelectUser = z.infer<typeof UserUncheckedCreateInputObjectSchema>;

 const JWT_SECRET = process.env.JWT_SECRET || "your-jwt-secret";
-const JWT_EXPIRATION = "24h"; // JWT expiration time (1 day)
+const JWT_EXPIRATION = "24h";

-// Function to hash password using bcrypt
 async function hashPassword(password: string) {
-  const saltRounds = 10; // Salt rounds for bcrypt
+  const saltRounds = 10;
  const hashedPassword = await bcrypt.hash(password, saltRounds);
  return hashedPassword;
 }

-// Function to compare passwords using bcrypt
 async function comparePasswords(supplied: string, stored: string) {
  const isMatch = await bcrypt.compare(supplied, stored);
  return isMatch;
 }

-// Function to generate JWT
 function generateToken(user: SelectUser) {
  return jwt.sign({ id: user.id, username: user.username }, JWT_SECRET, {
    expiresIn: JWT_EXPIRATION,
@@ -32,35 +29,13 @@ function generateToken(user: SelectUser) {

 const router = express.Router();

-// User registration route
 router.post(
  "/register",
  async (req: Request, res: Response, next: NextFunction): Promise<any> => {
-    try {
-      const existingUser = await storage.getUserByUsername(req.body.username);
-      if (existingUser) {
-        return res.status(400).send("Username already exists");
-      }
-
-      const hashedPassword = await hashPassword(req.body.password);
-      const user = await storage.createUser({
-        ...req.body,
-        password: hashedPassword,
-      });
-
-      // Generate a JWT token for the user after successful registration
-      const token = generateToken(user);
-
-      const { password, ...safeUser } = user;
-      return res.status(201).json({ user: safeUser, token });
-    } catch (error) {
-      console.error("Registration error:", error);
-      return res.status(500).json({ error: "Internal server error" });
-    }
+    return res.status(403).json({ error: "Public registration is disabled. Please contact your administrator." });
  }
 );

-// User login route
 router.post(
  "/login",
  async (req: Request, res: Response, next: NextFunction): Promise<any> => {
@@ -77,12 +52,12 @@ router.post(
      );

      if (!isPasswordMatch) {
-        return res.status(401).json({ error: "Invalid password or password" });
+        return res.status(401).json({ error: "Invalid username or password" });
      }

-      // Generate a JWT token for the user after successful login
      const token = generateToken(user);
-      const { password, ...safeUser } = user;
+      const { password, ...rest } = user;
+      const safeUser = { ...rest, role: rest.role ?? "USER" };
      return res.status(200).json({ user: safeUser, token });
    } catch (error) {
      return res.status(500).json({ error: "Internal server error" });
@@ -90,9 +65,7 @@ router.post(
  }
 );

-// Logout route (client-side action to remove the token)
 router.post("/logout", (req: Request, res: Response) => {
-  // For JWT-based auth, logout is handled on the client (by removing token)
  res.status(200).send("Logged out successfully");
 });

--- a/apps/Backend/src/routes/index.ts
+++ b/apps/Backend/src/routes/index.ts
@@ -12,6 +12,7 @@ import insuranceStatusDdmaRoutes from "./insuranceStatusDDMA";
 import insuranceStatusDentaQuestRoutes from "./insuranceStatusDentaQuest";
 import insuranceStatusUnitedSCORoutes from "./insuranceStatusUnitedSCO";
 import insuranceStatusDeltaInsRoutes from "./insuranceStatusDeltaIns";
+import insuranceStatusCCARoutes from "./insuranceStatusCCA";
 import paymentsRoutes from "./payments";
 import databaseManagementRoutes from "./database-management";
 import notificationsRoutes from "./notifications";
@@ -35,6 +36,7 @@ router.use("/insurance-status-ddma", insuranceStatusDdmaRoutes);
 router.use("/insurance-status-dentaquest", insuranceStatusDentaQuestRoutes);
 router.use("/insurance-status-unitedsco", insuranceStatusUnitedSCORoutes);
 router.use("/insurance-status-deltains", insuranceStatusDeltaInsRoutes);
+router.use("/insurance-status-cca", insuranceStatusCCARoutes);
 router.use("/payments", paymentsRoutes);
 router.use("/database-management", databaseManagementRoutes);
 router.use("/notifications", notificationsRoutes);
--- a/apps/Backend/src/routes/insuranceStatus.ts
+++ b/apps/Backend/src/routes/insuranceStatus.ts
@@ -69,15 +69,15 @@ async function createOrUpdatePatientByInsuranceId(options: {
    }
    return;
  } else {
-    // inside createOrUpdatePatientByInsuranceId, when creating:
    const createPayload: any = {
      firstName: incomingFirst,
      lastName: incomingLast,
-      dateOfBirth: dob, // raw from caller (string | Date | null)
+      dateOfBirth: dob,
      gender: "",
      phone: "",
      userId,
      insuranceId,
+      insuranceProvider: "MassHealth",
    };

    let patientData: InsertPatient;
@@ -219,8 +219,8 @@ router.post(
      if (patient && patient.id !== undefined) {
        const newStatus =
          seleniumResult.eligibility === "Y" ? "ACTIVE" : "INACTIVE";
-        await storage.updatePatient(patient.id, { status: newStatus });
-        outputResult.patientUpdateStatus = `Patient status updated to ${newStatus}`;
+        await storage.updatePatient(patient.id, { status: newStatus, insuranceProvider: "MassHealth" });
+        outputResult.patientUpdateStatus = `Patient status updated to ${newStatus}, insuranceProvider=MassHealth`;

        // ✅ Step 5: Handle PDF Upload
        if (
@@ -649,8 +649,8 @@ router.post(
            seleniumResult?.eligibility === "Y" ? "ACTIVE" : "INACTIVE";

          // 1. updating patient
-          await storage.updatePatient(updatedPatient.id, { status: newStatus });
-          resultItem.patientUpdateStatus = `Patient status updated to ${newStatus}`;
+          await storage.updatePatient(updatedPatient.id, { status: newStatus, insuranceProvider: "MassHealth" });
+          resultItem.patientUpdateStatus = `Patient status updated to ${newStatus}, insuranceProvider=MassHealth`;

          // 2. updating appointment status - for aptmnt page
          try {
--- a/apps/Backend/src/routes/insuranceStatusCCA.ts
+++ b/apps/Backend/src/routes/insuranceStatusCCA.ts
@@ -0,0 +1,752 @@
+import { Router, Request, Response } from "express";
+import { storage } from "../storage";
+import {
+  forwardToSeleniumCCAEligibilityAgent,
+  getSeleniumCCASessionStatus,
+} from "../services/seleniumCCAInsuranceEligibilityClient";
+import fs from "fs/promises";
+import fsSync from "fs";
+import path from "path";
+import PDFDocument from "pdfkit";
+import { emptyFolderContainingFile } from "../utils/emptyTempFolder";
+import {
+  InsertPatient,
+  insertPatientSchema,
+} from "../../../../packages/db/types/patient-types";
+import { io } from "../socket";
+
+const router = Router();
+
+interface CCAJobContext {
+  userId: number;
+  insuranceEligibilityData: any;
+  socketId?: string;
+}
+
+const ccaJobs: Record<string, CCAJobContext> = {};
+
+function splitName(fullName?: string | null) {
+  if (!fullName) return { firstName: "", lastName: "" };
+  const parts = fullName.trim().split(/\s+/).filter(Boolean);
+  const firstName = parts.shift() ?? "";
+  const lastName = parts.join(" ") ?? "";
+  return { firstName, lastName };
+}
+
+async function imageToPdfBuffer(imagePath: string): Promise<Buffer> {
+  return new Promise<Buffer>((resolve, reject) => {
+    try {
+      const doc = new PDFDocument({ autoFirstPage: false });
+      const chunks: Uint8Array[] = [];
+
+      doc.on("data", (chunk: any) => chunks.push(chunk));
+      doc.on("end", () => resolve(Buffer.concat(chunks)));
+      doc.on("error", (err: any) => reject(err));
+
+      const A4_WIDTH = 595.28;
+      const A4_HEIGHT = 841.89;
+
+      doc.addPage({ size: [A4_WIDTH, A4_HEIGHT] });
+      doc.image(imagePath, 0, 0, {
+        fit: [A4_WIDTH, A4_HEIGHT],
+        align: "center",
+        valign: "center",
+      });
+      doc.end();
+    } catch (err) {
+      reject(err);
+    }
+  });
+}
+
+async function createOrUpdatePatientByInsuranceId(options: {
+  insuranceId: string;
+  firstName?: string | null;
+  lastName?: string | null;
+  dob?: string | Date | null;
+  userId: number;
+  eligibilityStatus?: string;
+}) {
+  const { insuranceId, firstName, lastName, dob, userId, eligibilityStatus } =
+    options;
+  if (!insuranceId) throw new Error("Missing insuranceId");
+
+  const incomingFirst = (firstName || "").trim();
+  const incomingLast = (lastName || "").trim();
+
+  let patient = await storage.getPatientByInsuranceId(insuranceId);
+
+  if (patient && patient.id) {
+    const updates: any = {};
+    if (
+      incomingFirst &&
+      String(patient.firstName ?? "").trim() !== incomingFirst
+    ) {
+      updates.firstName = incomingFirst;
+    }
+    if (
+      incomingLast &&
+      String(patient.lastName ?? "").trim() !== incomingLast
+    ) {
+      updates.lastName = incomingLast;
+    }
+    if (Object.keys(updates).length > 0) {
+      await storage.updatePatient(patient.id, updates);
+    }
+    return;
+  } else {
+    console.log(
+      `[cca-eligibility] Creating new patient: ${incomingFirst} ${incomingLast} with status: ${eligibilityStatus || "UNKNOWN"}`
+    );
+    const createPayload: any = {
+      firstName: incomingFirst,
+      lastName: incomingLast,
+      dateOfBirth: dob,
+      gender: "Unknown",
+      phone: "",
+      userId,
+      insuranceId,
+      insuranceProvider: "CCA",
+      status: eligibilityStatus || "UNKNOWN",
+    };
+    let patientData: InsertPatient;
+    try {
+      patientData = insertPatientSchema.parse(createPayload);
+    } catch (err) {
+      const safePayload = { ...createPayload };
+      delete (safePayload as any).dateOfBirth;
+      patientData = insertPatientSchema.parse(safePayload);
+    }
+    const newPatient = await storage.createPatient(patientData);
+    console.log(
+      `[cca-eligibility] Created new patient: ${newPatient.id} with status: ${eligibilityStatus || "UNKNOWN"}`
+    );
+  }
+}
+
+async function handleCCACompletedJob(
+  sessionId: string,
+  job: CCAJobContext,
+  seleniumResult: any
+) {
+  let createdPdfFileId: number | null = null;
+  let generatedPdfPath: string | null = null;
+  const outputResult: any = {};
+
+  try {
+    const insuranceEligibilityData = job.insuranceEligibilityData;
+
+    let insuranceId = String(seleniumResult?.memberId ?? "").trim();
+    if (!insuranceId) {
+      insuranceId = String(insuranceEligibilityData.memberId ?? "").trim();
+    }
+
+    if (!insuranceId) {
+      console.log(
+        "[cca-eligibility] No Member ID found - will use name for patient lookup"
+      );
+    } else {
+      console.log(`[cca-eligibility] Using Member ID: ${insuranceId}`);
+    }
+
+    const patientNameFromResult =
+      typeof seleniumResult?.patientName === "string"
+        ? seleniumResult.patientName.trim()
+        : null;
+
+    let firstName = insuranceEligibilityData.firstName || "";
+    let lastName = insuranceEligibilityData.lastName || "";
+
+    if (patientNameFromResult) {
+      const parsedName = splitName(patientNameFromResult);
+      firstName = parsedName.firstName || firstName;
+      lastName = parsedName.lastName || lastName;
+    }
+
+    const rawEligibility = String(
+      seleniumResult?.eligibility ?? ""
+    ).toLowerCase();
+    const eligibilityStatus =
+      rawEligibility.includes("active") || rawEligibility.includes("eligible")
+        ? "ACTIVE"
+        : "INACTIVE";
+    console.log(`[cca-eligibility] Eligibility status: ${eligibilityStatus}`);
+
+    // Extract extra patient data from selenium result
+    const extractedAddress = String(seleniumResult?.address ?? "").trim();
+    const extractedCity = String(seleniumResult?.city ?? "").trim();
+    const extractedZip = String(seleniumResult?.zipCode ?? "").trim();
+    const extractedInsurer = String(seleniumResult?.insurerName ?? "").trim() || "CCA";
+
+    if (extractedAddress || extractedCity || extractedZip) {
+      console.log(`[cca-eligibility] Extra data: address=${extractedAddress}, city=${extractedCity}, zip=${extractedZip}, insurer=${extractedInsurer}`);
+    }
+
+    if (insuranceId) {
+      await createOrUpdatePatientByInsuranceId({
+        insuranceId,
+        firstName,
+        lastName,
+        dob: insuranceEligibilityData.dateOfBirth,
+        userId: job.userId,
+        eligibilityStatus,
+      });
+    }
+
+    let patient = insuranceId
+      ? await storage.getPatientByInsuranceId(insuranceId)
+      : null;
+
+    if (!patient?.id && firstName && lastName) {
+      const patients = await storage.getAllPatients(job.userId);
+      patient =
+        patients.find(
+          (p) =>
+            p.firstName?.toLowerCase() === firstName.toLowerCase() &&
+            p.lastName?.toLowerCase() === lastName.toLowerCase()
+        ) ?? null;
+      if (patient) {
+        console.log(
+          `[cca-eligibility] Found patient by name: ${patient.id}`
+        );
+      }
+    }
+
+    if (!patient && firstName && lastName) {
+      console.log(
+        `[cca-eligibility] Creating new patient: ${firstName} ${lastName}`
+      );
+      try {
+        let parsedDob: Date | undefined = undefined;
+        if (insuranceEligibilityData.dateOfBirth) {
+          try {
+            parsedDob = new Date(insuranceEligibilityData.dateOfBirth);
+            if (isNaN(parsedDob.getTime())) parsedDob = undefined;
+          } catch {
+            parsedDob = undefined;
+          }
+        }
+
+        const newPatientData: InsertPatient = {
+          firstName,
+          lastName,
+          dateOfBirth: parsedDob || new Date(),
+          insuranceId: insuranceId || undefined,
+          insuranceProvider: extractedInsurer,
+          gender: "Unknown",
+          phone: "",
+          userId: job.userId,
+          status: eligibilityStatus,
+          address: extractedAddress || undefined,
+          city: extractedCity || undefined,
+          zipCode: extractedZip || undefined,
+        };
+
+        const validation = insertPatientSchema.safeParse(newPatientData);
+        if (validation.success) {
+          patient = await storage.createPatient(validation.data);
+          console.log(
+            `[cca-eligibility] Created new patient: ${patient.id}`
+          );
+        } else {
+          console.log(
+            `[cca-eligibility] Patient validation failed: ${validation.error.message}`
+          );
+        }
+      } catch (createErr: any) {
+        console.log(
+          `[cca-eligibility] Failed to create patient: ${createErr.message}`
+        );
+      }
+    }
+
+    if (!patient?.id) {
+      outputResult.patientUpdateStatus =
+        "Patient not found and could not be created; no update performed";
+      return {
+        patientUpdateStatus: outputResult.patientUpdateStatus,
+        pdfUploadStatus: "none",
+        pdfFileId: null,
+      };
+    }
+
+    const updatePayload: Record<string, any> = {
+      status: eligibilityStatus,
+      insuranceProvider: extractedInsurer,
+    };
+    if (firstName && (!patient.firstName || patient.firstName.trim() === "")) {
+      updatePayload.firstName = firstName;
+    }
+    if (lastName && (!patient.lastName || patient.lastName.trim() === "")) {
+      updatePayload.lastName = lastName;
+    }
+    if (extractedAddress && (!patient.address || patient.address.trim() === "")) {
+      updatePayload.address = extractedAddress;
+    }
+    if (extractedCity && (!patient.city || patient.city.trim() === "")) {
+      updatePayload.city = extractedCity;
+    }
+    if (extractedZip && (!patient.zipCode || patient.zipCode.trim() === "")) {
+      updatePayload.zipCode = extractedZip;
+    }
+
+    await storage.updatePatient(patient.id, updatePayload);
+    outputResult.patientUpdateStatus = `Patient ${patient.id} updated: status=${eligibilityStatus}, insuranceProvider=${extractedInsurer}, name=${firstName} ${lastName}, address=${extractedAddress}, city=${extractedCity}, zip=${extractedZip}`;
+    console.log(`[cca-eligibility] ${outputResult.patientUpdateStatus}`);
+
+    // Handle PDF
+    let pdfBuffer: Buffer | null = null;
+
+    if (
+      seleniumResult?.pdfBase64 &&
+      typeof seleniumResult.pdfBase64 === "string" &&
+      seleniumResult.pdfBase64.length > 100
+    ) {
+      try {
+        pdfBuffer = Buffer.from(seleniumResult.pdfBase64, "base64");
+        const pdfFileName = `cca_eligibility_${insuranceId || "unknown"}_${Date.now()}.pdf`;
+        const downloadDir = path.join(process.cwd(), "seleniumDownloads");
+        if (!fsSync.existsSync(downloadDir)) {
+          fsSync.mkdirSync(downloadDir, { recursive: true });
+        }
+        generatedPdfPath = path.join(downloadDir, pdfFileName);
+        await fs.writeFile(generatedPdfPath, pdfBuffer);
+        console.log(
+          `[cca-eligibility] PDF saved from base64: ${generatedPdfPath}`
+        );
+      } catch (pdfErr: any) {
+        console.error(
+          `[cca-eligibility] Failed to save base64 PDF: ${pdfErr.message}`
+        );
+        pdfBuffer = null;
+      }
+    }
+
+    if (
+      !pdfBuffer &&
+      seleniumResult?.ss_path &&
+      typeof seleniumResult.ss_path === "string"
+    ) {
+      try {
+        if (!fsSync.existsSync(seleniumResult.ss_path)) {
+          throw new Error(`File not found: ${seleniumResult.ss_path}`);
+        }
+
+        if (seleniumResult.ss_path.endsWith(".pdf")) {
+          pdfBuffer = await fs.readFile(seleniumResult.ss_path);
+          generatedPdfPath = seleniumResult.ss_path;
+          seleniumResult.pdf_path = generatedPdfPath;
+        } else if (
+          seleniumResult.ss_path.endsWith(".png") ||
+          seleniumResult.ss_path.endsWith(".jpg") ||
+          seleniumResult.ss_path.endsWith(".jpeg")
+        ) {
+          pdfBuffer = await imageToPdfBuffer(seleniumResult.ss_path);
+          const pdfFileName = `cca_eligibility_${insuranceId || "unknown"}_${Date.now()}.pdf`;
+          generatedPdfPath = path.join(
+            path.dirname(seleniumResult.ss_path),
+            pdfFileName
+          );
+          await fs.writeFile(generatedPdfPath, pdfBuffer);
+          seleniumResult.pdf_path = generatedPdfPath;
+        }
+      } catch (err: any) {
+        console.error(
+          "[cca-eligibility] Failed to process PDF/screenshot:",
+          err
+        );
+        outputResult.pdfUploadStatus = `Failed to process file: ${String(err)}`;
+      }
+    }
+
+    if (pdfBuffer && generatedPdfPath) {
+      const groupTitle = "Eligibility Status";
+      const groupTitleKey = "ELIGIBILITY_STATUS";
+
+      let group = await storage.findPdfGroupByPatientTitleKey(
+        patient.id,
+        groupTitleKey
+      );
+      if (!group) {
+        group = await storage.createPdfGroup(
+          patient.id,
+          groupTitle,
+          groupTitleKey
+        );
+      }
+      if (!group?.id) {
+        throw new Error("PDF group creation failed: missing group ID");
+      }
+
+      const created = await storage.createPdfFile(
+        group.id,
+        path.basename(generatedPdfPath),
+        pdfBuffer
+      );
+      if (created && typeof created === "object" && "id" in created) {
+        createdPdfFileId = Number(created.id);
+      }
+      outputResult.pdfUploadStatus = `PDF saved to group: ${group.title}`;
+    } else if (!outputResult.pdfUploadStatus) {
+      outputResult.pdfUploadStatus = "No PDF available from Selenium";
+    }
+
+    const pdfFilename = generatedPdfPath
+      ? path.basename(generatedPdfPath)
+      : null;
+
+    return {
+      patientUpdateStatus: outputResult.patientUpdateStatus,
+      pdfUploadStatus: outputResult.pdfUploadStatus,
+      pdfFileId: createdPdfFileId,
+      pdfFilename,
+    };
+  } catch (err: any) {
+    const pdfFilename = generatedPdfPath
+      ? path.basename(generatedPdfPath)
+      : null;
+    return {
+      patientUpdateStatus: outputResult.patientUpdateStatus,
+      pdfUploadStatus:
+        outputResult.pdfUploadStatus ??
+        `Failed to process CCA job: ${err?.message ?? String(err)}`,
+      pdfFileId: createdPdfFileId,
+      pdfFilename,
+      error: err?.message ?? String(err),
+    };
+  } finally {
+    try {
+      if (seleniumResult && seleniumResult.pdf_path) {
+        await emptyFolderContainingFile(seleniumResult.pdf_path);
+      } else if (seleniumResult && seleniumResult.ss_path) {
+        await emptyFolderContainingFile(seleniumResult.ss_path);
+      }
+    } catch (cleanupErr) {
+      console.error(`[cca-eligibility cleanup failed]`, cleanupErr);
+    }
+  }
+}
+
+let currentFinalSessionId: string | null = null;
+let currentFinalResult: any = null;
+
+function now() {
+  return new Date().toISOString();
+}
+function log(tag: string, msg: string, ctx?: any) {
+  console.log(`${now()} [${tag}] ${msg}`, ctx ?? "");
+}
+
+function emitSafe(socketId: string | undefined, event: string, payload: any) {
+  if (!socketId) {
+    log("socket", "no socketId for emit", { event });
+    return;
+  }
+  try {
+    const socket = io?.sockets.sockets.get(socketId);
+    if (!socket) {
+      log("socket", "socket not found (maybe disconnected)", {
+        socketId,
+        event,
+      });
+      return;
+    }
+    socket.emit(event, payload);
+    log("socket", "emitted", { socketId, event });
+  } catch (err: any) {
+    log("socket", "emit failed", { socketId, event, err: err?.message });
+  }
+}
+
+async function pollAgentSessionAndProcess(
+  sessionId: string,
+  socketId?: string,
+  pollTimeoutMs = 4 * 60 * 1000
+) {
+  const maxAttempts = 300;
+  const baseDelayMs = 1000;
+  const maxTransientErrors = 12;
+  const noProgressLimit = 200;
+
+  const job = ccaJobs[sessionId];
+  let transientErrorCount = 0;
+  let consecutiveNoProgress = 0;
+  let lastStatus: string | null = null;
+  const deadline = Date.now() + pollTimeoutMs;
+
+  for (let attempt = 0; attempt < maxAttempts; attempt++) {
+    if (Date.now() > deadline) {
+      emitSafe(socketId, "selenium:session_update", {
+        session_id: sessionId,
+        status: "error",
+        message: `Polling timeout reached (${Math.round(pollTimeoutMs / 1000)}s).`,
+      });
+      delete ccaJobs[sessionId];
+      return;
+    }
+
+    log(
+      "poller-cca",
+      `attempt=${attempt} session=${sessionId} transientErrCount=${transientErrorCount}`
+    );
+
+    try {
+      const st = await getSeleniumCCASessionStatus(sessionId);
+      const status = st?.status ?? null;
+      log("poller-cca", "got status", {
+        sessionId,
+        status,
+        message: st?.message,
+        resultKeys: st?.result ? Object.keys(st.result) : null,
+      });
+
+      transientErrorCount = 0;
+
+      const isTerminalLike =
+        status === "completed" || status === "error" || status === "not_found";
+      if (status === lastStatus && !isTerminalLike) {
+        consecutiveNoProgress++;
+      } else {
+        consecutiveNoProgress = 0;
+      }
+      lastStatus = status;
+
+      if (consecutiveNoProgress >= noProgressLimit) {
+        emitSafe(socketId, "selenium:session_update", {
+          session_id: sessionId,
+          status: "error",
+          message: `No progress from selenium agent (status="${status}") after ${consecutiveNoProgress} polls; aborting.`,
+        });
+        emitSafe(socketId, "selenium:session_error", {
+          session_id: sessionId,
+          status: "error",
+          message: "No progress from selenium agent",
+        });
+        delete ccaJobs[sessionId];
+        return;
+      }
+
+      emitSafe(socketId, "selenium:debug", {
+        session_id: sessionId,
+        attempt,
+        status,
+        serverTime: new Date().toISOString(),
+      });
+
+      if (status === "completed") {
+        log("poller-cca", "agent completed; processing result", {
+          sessionId,
+          resultKeys: st.result ? Object.keys(st.result) : null,
+        });
+
+        currentFinalSessionId = sessionId;
+        currentFinalResult = {
+          rawSelenium: st.result,
+          processedAt: null,
+          final: null,
+        };
+
+        let finalResult: any = null;
+        if (job && st.result) {
+          try {
+            finalResult = await handleCCACompletedJob(
+              sessionId,
+              job,
+              st.result
+            );
+            currentFinalResult.final = finalResult;
+            currentFinalResult.processedAt = Date.now();
+          } catch (err: any) {
+            currentFinalResult.final = {
+              error: "processing_failed",
+              detail: err?.message ?? String(err),
+            };
+            currentFinalResult.processedAt = Date.now();
+            log("poller-cca", "handleCCACompletedJob failed", {
+              sessionId,
+              err: err?.message ?? err,
+            });
+          }
+        } else {
+          currentFinalResult.final = {
+            error: "no_job_or_no_result",
+          };
+          currentFinalResult.processedAt = Date.now();
+        }
+
+        emitSafe(socketId, "selenium:session_update", {
+          session_id: sessionId,
+          status: "completed",
+          rawSelenium: st.result,
+          final: currentFinalResult.final,
+        });
+
+        delete ccaJobs[sessionId];
+        return;
+      }
+
+      if (status === "error" || status === "not_found") {
+        const emitPayload = {
+          session_id: sessionId,
+          status,
+          message: st?.message || "Selenium session error",
+        };
+        emitSafe(socketId, "selenium:session_update", emitPayload);
+        emitSafe(socketId, "selenium:session_error", emitPayload);
+        delete ccaJobs[sessionId];
+        return;
+      }
+    } catch (err: any) {
+      const axiosStatus =
+        err?.response?.status ?? (err?.status ? Number(err.status) : undefined);
+      const errCode = err?.code ?? err?.errno;
+      const errMsg = err?.message ?? String(err);
+      const errData = err?.response?.data ?? null;
+
+      if (
+        axiosStatus === 404 ||
+        (typeof errMsg === "string" && errMsg.includes("not_found"))
+      ) {
+        console.warn(
+          `${new Date().toISOString()} [poller-cca] terminal 404/not_found for ${sessionId}`
+        );
+
+        const emitPayload = {
+          session_id: sessionId,
+          status: "not_found",
+          message:
+            errData?.detail || "Selenium session not found (agent cleaned up).",
+        };
+        emitSafe(socketId, "selenium:session_update", emitPayload);
+        emitSafe(socketId, "selenium:session_error", emitPayload);
+
+        delete ccaJobs[sessionId];
+        return;
+      }
+
+      transientErrorCount++;
+      if (transientErrorCount > maxTransientErrors) {
+        const emitPayload = {
+          session_id: sessionId,
+          status: "error",
+          message:
+            "Repeated network errors while polling selenium agent; giving up.",
+        };
+        emitSafe(socketId, "selenium:session_update", emitPayload);
+        emitSafe(socketId, "selenium:session_error", emitPayload);
+        delete ccaJobs[sessionId];
+        return;
+      }
+
+      const backoffMs = Math.min(
+        30_000,
+        baseDelayMs * Math.pow(2, transientErrorCount - 1)
+      );
+      console.warn(
+        `${new Date().toISOString()} [poller-cca] transient error (#${transientErrorCount}) for ${sessionId}: code=${errCode} status=${axiosStatus} msg=${errMsg}`
+      );
+
+      await new Promise((r) => setTimeout(r, backoffMs));
+      continue;
+    }
+
+    await new Promise((r) => setTimeout(r, baseDelayMs));
+  }
+
+  emitSafe(socketId, "selenium:session_update", {
+    session_id: sessionId,
+    status: "error",
+    message: "Polling timeout while waiting for selenium session",
+  });
+  delete ccaJobs[sessionId];
+}
+
+router.post(
+  "/cca-eligibility",
+  async (req: Request, res: Response): Promise<any> => {
+    if (!req.body.data) {
+      return res
+        .status(400)
+        .json({ error: "Missing Insurance Eligibility data for selenium" });
+    }
+
+    if (!req.user || !req.user.id) {
+      return res.status(401).json({ error: "Unauthorized: user info missing" });
+    }
+
+    try {
+      const rawData =
+        typeof req.body.data === "string"
+          ? JSON.parse(req.body.data)
+          : req.body.data;
+
+      const credentials = await storage.getInsuranceCredentialByUserAndSiteKey(
+        req.user.id,
+        "CCA"
+      );
+      if (!credentials) {
+        return res.status(404).json({
+          error:
+            "No insurance credentials found for this provider, Kindly Update this at Settings Page.",
+        });
+      }
+
+      const enrichedData = {
+        ...rawData,
+        cca_username: credentials.username,
+        cca_password: credentials.password,
+      };
+
+      const socketId: string | undefined = req.body.socketId;
+
+      const agentResp =
+        await forwardToSeleniumCCAEligibilityAgent(enrichedData);
+
+      if (
+        !agentResp ||
+        agentResp.status !== "started" ||
+        !agentResp.session_id
+      ) {
+        return res.status(502).json({
+          error: "Selenium agent did not return a started session",
+          detail: agentResp,
+        });
+      }
+
+      const sessionId = agentResp.session_id as string;
+
+      ccaJobs[sessionId] = {
+        userId: req.user.id,
+        insuranceEligibilityData: enrichedData,
+        socketId,
+      };
+
+      pollAgentSessionAndProcess(sessionId, socketId).catch((e) =>
+        console.warn("pollAgentSessionAndProcess (cca) failed", e)
+      );
+
+      return res.json({ status: "started", session_id: sessionId });
+    } catch (err: any) {
+      console.error(err);
+      return res.status(500).json({
+        error: err.message || "Failed to start CCA selenium agent",
+      });
+    }
+  }
+);
+
+router.get(
+  "/selenium/session/:sid/final",
+  async (req: Request, res: Response) => {
+    const sid = req.params.sid;
+    if (!sid) return res.status(400).json({ error: "session id required" });
+
+    if (currentFinalSessionId !== sid || !currentFinalResult) {
+      return res.status(404).json({ error: "final result not found" });
+    }
+
+    return res.json(currentFinalResult);
+  }
+);
+
+export default router;
--- a/apps/Backend/src/routes/insuranceStatusDDMA.ts
+++ b/apps/Backend/src/routes/insuranceStatusDDMA.ts
@@ -109,6 +109,7 @@ async function createOrUpdatePatientByInsuranceId(options: {
      phone: "",
      userId,
      insuranceId,
+      insuranceProvider: "Delta MA",
    };
    let patientData: InsertPatient;
    try {
@@ -273,8 +274,8 @@ async function handleDdmaCompletedJob(
    }

    // Update patient status from Delta MA eligibility result
-    await storage.updatePatient(patient.id, { status: eligibilityStatus });
-    outputResult.patientUpdateStatus = `Patient ${patient.id} status set to ${eligibilityStatus} (Delta MA eligibility: ${seleniumResult.eligibility})`;
+    await storage.updatePatient(patient.id, { status: eligibilityStatus, insuranceProvider: "Delta MA" });
+    outputResult.patientUpdateStatus = `Patient ${patient.id} status set to ${eligibilityStatus}, insuranceProvider=Delta MA (Delta MA eligibility: ${seleniumResult.eligibility})`;
    console.log(`[ddma-eligibility] ${outputResult.patientUpdateStatus}`);

    // Handle PDF or convert screenshot -> pdf if available
--- a/apps/Backend/src/routes/insuranceStatusDeltaIns.ts
+++ b/apps/Backend/src/routes/insuranceStatusDeltaIns.ts
@@ -246,7 +246,7 @@ async function handleDeltaInsCompletedJob(
      };
    }

-    const updatePayload: Record<string, any> = { status: eligibilityStatus };
+    const updatePayload: Record<string, any> = { status: eligibilityStatus, insuranceProvider: "Delta Dental Ins" };
    if (firstName && (!patient.firstName || patient.firstName.trim() === "")) {
      updatePayload.firstName = firstName;
    }
@@ -255,7 +255,7 @@ async function handleDeltaInsCompletedJob(
    }

    await storage.updatePatient(patient.id, updatePayload);
-    outputResult.patientUpdateStatus = `Patient ${patient.id} updated: status=${eligibilityStatus}, name=${firstName} ${lastName}`;
+    outputResult.patientUpdateStatus = `Patient ${patient.id} updated: status=${eligibilityStatus}, insuranceProvider=Delta Dental Ins, name=${firstName} ${lastName}`;
    console.log(`[deltains-eligibility] ${outputResult.patientUpdateStatus}`);

    // Handle PDF
--- a/apps/Backend/src/routes/insuranceStatusDentaQuest.ts
+++ b/apps/Backend/src/routes/insuranceStatusDentaQuest.ts
@@ -109,6 +109,7 @@ async function createOrUpdatePatientByInsuranceId(options: {
      phone: "",
      userId,
      insuranceId,
+      insuranceProvider: "Tufts / DentaQuest",
    };
    let patientData: InsertPatient;
    try {
@@ -216,7 +217,7 @@ async function handleDentaQuestCompletedJob(
        phone: "",
        userId: job.userId,
        insuranceId: insuranceId || null,
-        insuranceProvider: "DentaQuest", // Set insurance provider
+        insuranceProvider: "Tufts / DentaQuest",
        status: eligibilityStatus, // Set status from eligibility check
      };
      
@@ -255,8 +256,8 @@ async function handleDentaQuestCompletedJob(
    }

    // Update patient status from DentaQuest eligibility result
-    await storage.updatePatient(patient.id, { status: eligibilityStatus });
-    outputResult.patientUpdateStatus = `Patient ${patient.id} status set to ${eligibilityStatus} (DentaQuest eligibility: ${seleniumResult.eligibility})`;
+    await storage.updatePatient(patient.id, { status: eligibilityStatus, insuranceProvider: "Tufts / DentaQuest" });
+    outputResult.patientUpdateStatus = `Patient ${patient.id} status set to ${eligibilityStatus}, insuranceProvider=Tufts / DentaQuest (DentaQuest eligibility: ${seleniumResult.eligibility})`;
    console.log(`[dentaquest-eligibility] ${outputResult.patientUpdateStatus}`);

    // Handle PDF or convert screenshot -> pdf if available
--- a/apps/Backend/src/routes/insuranceStatusUnitedSCO.ts
+++ b/apps/Backend/src/routes/insuranceStatusUnitedSCO.ts
@@ -260,9 +260,8 @@ async function handleUnitedSCOCompletedJob(
    }

    // Update patient status and name from United SCO eligibility result
-    const updatePayload: Record<string, any> = { status: eligibilityStatus };
+    const updatePayload: Record<string, any> = { status: eligibilityStatus, insuranceProvider: "United SCO" };
    
-    // Also update first/last name if we extracted them and patient has empty names
    if (firstName && (!patient.firstName || patient.firstName.trim() === "")) {
      updatePayload.firstName = firstName;
    }
@@ -271,7 +270,7 @@ async function handleUnitedSCOCompletedJob(
    }
    
    await storage.updatePatient(patient.id, updatePayload);
-    outputResult.patientUpdateStatus = `Patient ${patient.id} updated: status=${eligibilityStatus}, name=${firstName} ${lastName} (United SCO eligibility: ${seleniumResult.eligibility})`;
+    outputResult.patientUpdateStatus = `Patient ${patient.id} updated: status=${eligibilityStatus}, insuranceProvider=United SCO, name=${firstName} ${lastName} (United SCO eligibility: ${seleniumResult.eligibility})`;
    console.log(`[unitedsco-eligibility] ${outputResult.patientUpdateStatus}`);

    // Handle PDF or convert screenshot -> pdf if available
--- a/apps/Backend/src/routes/users.ts
+++ b/apps/Backend/src/routes/users.ts
@@ -3,16 +3,13 @@ import type { Request, Response } from "express";
 import { storage } from "../storage";
 import { z } from "zod";
 import { UserUncheckedCreateInputObjectSchema } from "@repo/db/usedSchemas";
-import jwt from 'jsonwebtoken';
-import bcrypt from 'bcrypt';  
+import bcrypt from "bcrypt";


 const router = Router();

-// Type based on shared schema
 type SelectUser = z.infer<typeof UserUncheckedCreateInputObjectSchema>;

-// Zod validation
 const userCreateSchema = UserUncheckedCreateInputObjectSchema;
 const userUpdateSchema = (UserUncheckedCreateInputObjectSchema as unknown as z.ZodObject<any>).partial();

@@ -25,16 +22,32 @@ router.get("/", async (req: Request, res: Response): Promise<any> => {
    const user = await storage.getUser(userId);
    if (!user) return res.status(404).send("User not found");

-
-    const { password, ...safeUser } = user;
-    res.json(safeUser);
+    const { password, ...rest } = user;
+    res.json({ ...rest, role: rest.role ?? "USER" });
  } catch (error) {
    console.error(error);
    res.status(500).send("Failed to fetch user");
  }
 });

-// GET: User by ID
+router.get("/list", async (req: Request, res: Response): Promise<any> => {
+  try {
+    if (!req.user?.id) return res.status(401).send("Unauthorized");
+
+    const limit = Math.min(Number(req.query.limit) || 100, 500);
+    const offset = Number(req.query.offset) || 0;
+    const users = await storage.getUsers(limit, offset);
+    const safe = users.map((u) => {
+      const { password: _p, ...rest } = u;
+      return { ...rest, role: rest.role ?? "USER" };
+    });
+    res.json(safe);
+  } catch (error) {
+    console.error(error);
+    res.status(500).send("Failed to fetch users");
+  }
+});
+
 router.get("/:id", async (req: Request, res: Response): Promise<any> => {
  try {
    const idParam = req.params.id;
@@ -46,35 +59,36 @@ router.get("/:id", async (req: Request, res: Response): Promise<any> => {
    const user = await storage.getUser(id);
    if (!user) return res.status(404).send("User not found");

-    const { password, ...safeUser } = user;
-    res.json(safeUser);
+    const { password, ...rest } = user;
+    res.json({ ...rest, role: rest.role ?? "USER" });
  } catch (error) {
    console.error(error);
    res.status(500).send("Failed to fetch user");
  }
 });

-// POST: Create new user
 router.post("/", async (req: Request, res: Response) => {
  try {
    const input = userCreateSchema.parse(req.body);
-    const newUser = await storage.createUser(input);
-    const { password, ...safeUser } = newUser;
-    res.status(201).json(safeUser);
+    const existing = await storage.getUserByUsername(input.username);
+    if (existing) {
+      return res.status(400).json({ error: "Username already exists" });
+    }
+    const hashed = await hashPassword(input.password);
+    const newUser = await storage.createUser({ ...input, password: hashed });
+    const { password: _p, ...rest } = newUser;
+    res.status(201).json({ ...rest, role: rest.role ?? "USER" });
  } catch (err) {
    console.error(err);
    res.status(400).json({ error: "Invalid user data", details: err });
  }
 });

-// Function to hash password using bcrypt
 async function hashPassword(password: string) {
-  const saltRounds = 10;  // Salt rounds for bcrypt
-  const hashedPassword = await bcrypt.hash(password, saltRounds);
-  return hashedPassword;
+  const saltRounds = 10;
+  return bcrypt.hash(password, saltRounds);
 }

-// PUT: Update user
 router.put("/:id", async (req: Request, res: Response):Promise<any> => {
  try {
    const idParam = req.params.id;
@@ -86,27 +100,24 @@ router.put("/:id", async (req: Request, res: Response):Promise<any> => {

    const updates = userUpdateSchema.parse(req.body);

-    // If password is provided and non-empty, hash it
    if (updates.password && updates.password.trim() !== "") {
      updates.password = await hashPassword(updates.password);
    } else {
-      // Remove password field if empty, so it won't overwrite existing password with blank
      delete updates.password;
    }

    const updatedUser = await storage.updateUser(id, updates);
    if (!updatedUser) return res.status(404).send("User not found");

-    const { password, ...safeUser } = updatedUser;
-    res.json(safeUser);
+    const { password, ...rest } = updatedUser;
+    res.json({ ...rest, role: rest.role ?? "USER" });
  } catch (err) {
    console.error(err);
    res.status(400).json({ error: "Invalid update data", details: err });
  }
 });

-// DELETE: Delete user
-router.delete("/:id", async (req: Request, res: Response):Promise<any> => {
+router.delete("/:id", async (req: Request, res: Response): Promise<any> => {
  try {
    const idParam = req.params.id;
    if (!idParam) return res.status(400).send("User ID is required");
@@ -114,6 +125,10 @@ router.delete("/:id", async (req: Request, res: Response):Promise<any> => {
    const id = parseInt(idParam);
    if (isNaN(id)) return res.status(400).send("Invalid user ID");

+    if (req.user?.id === id) {
+      return res.status(403).json({ error: "Cannot delete your own account" });
+    }
+
    const success = await storage.deleteUser(id);
    if (!success) return res.status(404).send("User not found");

@@ -124,4 +139,4 @@ router.delete("/:id", async (req: Request, res: Response):Promise<any> => {
  }
 });

-export default router;
+export default router;
--- a/apps/Backend/src/services/seleniumCCAInsuranceEligibilityClient.ts
+++ b/apps/Backend/src/services/seleniumCCAInsuranceEligibilityClient.ts
@@ -0,0 +1,99 @@
+import axios from "axios";
+import http from "http";
+import https from "https";
+import dotenv from "dotenv";
+dotenv.config();
+
+export interface SeleniumPayload {
+  data: any;
+  url?: string;
+}
+
+const SELENIUM_AGENT_BASE = process.env.SELENIUM_AGENT_BASE_URL;
+
+const httpAgent = new http.Agent({ keepAlive: true, keepAliveMsecs: 60_000 });
+const httpsAgent = new https.Agent({ keepAlive: true, keepAliveMsecs: 60_000 });
+
+const client = axios.create({
+  baseURL: SELENIUM_AGENT_BASE,
+  timeout: 5 * 60 * 1000,
+  httpAgent,
+  httpsAgent,
+  validateStatus: (s) => s >= 200 && s < 600,
+});
+
+async function requestWithRetries(
+  config: any,
+  retries = 4,
+  baseBackoffMs = 300
+) {
+  for (let attempt = 1; attempt <= retries; attempt++) {
+    try {
+      const r = await client.request(config);
+      if (![502, 503, 504].includes(r.status)) return r;
+      console.warn(
+        `[selenium-cca-client] retryable HTTP status ${r.status} (attempt ${attempt})`
+      );
+    } catch (err: any) {
+      const code = err?.code;
+      const isTransient =
+        code === "ECONNRESET" ||
+        code === "ECONNREFUSED" ||
+        code === "EPIPE" ||
+        code === "ETIMEDOUT";
+      if (!isTransient) throw err;
+      console.warn(
+        `[selenium-cca-client] transient network error ${code} (attempt ${attempt})`
+      );
+    }
+    await new Promise((r) => setTimeout(r, baseBackoffMs * attempt));
+  }
+  return client.request(config);
+}
+
+function now() {
+  return new Date().toISOString();
+}
+function log(tag: string, msg: string, ctx?: any) {
+  console.log(`${now()} [${tag}] ${msg}`, ctx ?? "");
+}
+
+export async function forwardToSeleniumCCAEligibilityAgent(
+  insuranceEligibilityData: any
+): Promise<any> {
+  const payload = { data: insuranceEligibilityData };
+  const url = `/cca-eligibility`;
+  log("selenium-cca-client", "POST cca-eligibility", {
+    url: SELENIUM_AGENT_BASE + url,
+    keys: Object.keys(payload),
+  });
+  const r = await requestWithRetries({ url, method: "POST", data: payload }, 4);
+  log("selenium-cca-client", "agent response", {
+    status: r.status,
+    dataKeys: r.data ? Object.keys(r.data) : null,
+  });
+  if (r.status >= 500)
+    throw new Error(`Selenium agent server error: ${r.status}`);
+  return r.data;
+}
+
+export async function getSeleniumCCASessionStatus(
+  sessionId: string
+): Promise<any> {
+  const url = `/cca-session/${sessionId}/status`;
+  log("selenium-cca-client", "GET session status", {
+    url: SELENIUM_AGENT_BASE + url,
+    sessionId,
+  });
+  const r = await requestWithRetries({ url, method: "GET" }, 4);
+  log("selenium-cca-client", "session status response", {
+    status: r.status,
+    dataKeys: r.data ? Object.keys(r.data) : null,
+  });
+  if (r.status === 404) {
+    const e: any = new Error("not_found");
+    e.response = { status: 404, data: r.data };
+    throw e;
+  }
+  return r.data;
+}
--- a/apps/Frontend/src/App.tsx
+++ b/apps/Frontend/src/App.tsx
@@ -41,7 +41,7 @@ function Router() {
        component={() => <AppointmentsPage />}
      />
      <ProtectedRoute path="/patients" component={() => <PatientsPage />} />
-      <ProtectedRoute path="/settings" component={() => <SettingsPage />} />
+      <ProtectedRoute path="/settings" component={() => <SettingsPage />} adminOnly />
      <ProtectedRoute path="/claims" component={() => <ClaimsPage />} />
      <ProtectedRoute
        path="/insurance-status"
--- a/apps/Frontend/src/components/insurance-status/cca-button-modal.tsx
+++ b/apps/Frontend/src/components/insurance-status/cca-button-modal.tsx
@@ -0,0 +1,357 @@
+import { useEffect, useRef, useState } from "react";
+import { io as ioClient, Socket } from "socket.io-client";
+import { Button } from "@/components/ui/button";
+import { CheckCircle, LoaderCircleIcon } from "lucide-react";
+import { useToast } from "@/hooks/use-toast";
+import { apiRequest, queryClient } from "@/lib/queryClient";
+import { useAppDispatch } from "@/redux/hooks";
+import { setTaskStatus } from "@/redux/slices/seleniumEligibilityCheckTaskSlice";
+import { formatLocalDate } from "@/utils/dateUtils";
+import { QK_PATIENTS_BASE } from "@/components/patients/patient-table";
+
+const SOCKET_URL =
+  import.meta.env.VITE_API_BASE_URL_BACKEND ||
+  (typeof window !== "undefined" ? window.location.origin : "");
+
+interface CCAEligibilityButtonProps {
+  memberId: string;
+  dateOfBirth: Date | null;
+  firstName?: string;
+  lastName?: string;
+  isFormIncomplete: boolean;
+  onPdfReady: (pdfId: number, fallbackFilename: string | null) => void;
+}
+
+export function CCAEligibilityButton({
+  memberId,
+  dateOfBirth,
+  firstName,
+  lastName,
+  isFormIncomplete,
+  onPdfReady,
+}: CCAEligibilityButtonProps) {
+  const { toast } = useToast();
+  const dispatch = useAppDispatch();
+
+  const isCCAFormIncomplete =
+    !dateOfBirth || (!memberId && !firstName && !lastName);
+
+  const socketRef = useRef<Socket | null>(null);
+  const connectingRef = useRef<Promise<void> | null>(null);
+
+  const [isStarting, setIsStarting] = useState(false);
+
+  useEffect(() => {
+    return () => {
+      if (socketRef.current) {
+        socketRef.current.removeAllListeners();
+        socketRef.current.disconnect();
+        socketRef.current = null;
+      }
+      connectingRef.current = null;
+    };
+  }, []);
+
+  const closeSocket = () => {
+    try {
+      socketRef.current?.removeAllListeners();
+      socketRef.current?.disconnect();
+    } catch (e) {
+      // ignore
+    } finally {
+      socketRef.current = null;
+    }
+  };
+
+  const ensureSocketConnected = async () => {
+    if (socketRef.current && socketRef.current.connected) {
+      return;
+    }
+
+    if (connectingRef.current) {
+      return connectingRef.current;
+    }
+
+    const promise = new Promise<void>((resolve, reject) => {
+      const socket = ioClient(SOCKET_URL, {
+        withCredentials: true,
+      });
+
+      socketRef.current = socket;
+
+      socket.on("connect", () => {
+        resolve();
+      });
+
+      socket.on("connect_error", () => {
+        dispatch(
+          setTaskStatus({
+            status: "error",
+            message: "Connection failed",
+          })
+        );
+        toast({
+          title: "Realtime connection failed",
+          description:
+            "Could not connect to realtime server. Retrying automatically...",
+          variant: "destructive",
+        });
+      });
+
+      socket.on("reconnect_failed", () => {
+        dispatch(
+          setTaskStatus({
+            status: "error",
+            message: "Reconnect failed",
+          })
+        );
+        closeSocket();
+        reject(new Error("Realtime reconnect failed"));
+      });
+
+      socket.on("disconnect", () => {
+        dispatch(
+          setTaskStatus({
+            status: "error",
+            message: "Connection disconnected",
+          })
+        );
+      });
+
+      socket.on("selenium:session_update", (payload: any) => {
+        const { session_id, status, final } = payload || {};
+        if (!session_id) return;
+
+        if (status === "completed") {
+          dispatch(
+            setTaskStatus({
+              status: "success",
+              message:
+                "CCA eligibility updated and PDF attached to patient documents.",
+            })
+          );
+          toast({
+            title: "CCA eligibility complete",
+            description:
+              "Patient status was updated and the eligibility PDF was saved.",
+            variant: "default",
+          });
+
+          const pdfId = final?.pdfFileId;
+          if (pdfId) {
+            const filename =
+              final?.pdfFilename ?? `eligibility_cca_${memberId}.pdf`;
+            onPdfReady(Number(pdfId), filename);
+          }
+        } else if (status === "error") {
+          const msg =
+            payload?.message ||
+            final?.error ||
+            "CCA eligibility session failed.";
+          dispatch(
+            setTaskStatus({
+              status: "error",
+              message: msg,
+            })
+          );
+          toast({
+            title: "CCA selenium error",
+            description: msg,
+            variant: "destructive",
+          });
+
+          try {
+            closeSocket();
+          } catch (e) {}
+        }
+
+        queryClient.invalidateQueries({ queryKey: QK_PATIENTS_BASE });
+      });
+
+      socket.on("selenium:session_error", (payload: any) => {
+        const msg = payload?.message || "Selenium session error";
+
+        dispatch(
+          setTaskStatus({
+            status: "error",
+            message: msg,
+          })
+        );
+
+        toast({
+          title: "Selenium session error",
+          description: msg,
+          variant: "destructive",
+        });
+
+        try {
+          closeSocket();
+        } catch (e) {}
+      });
+
+      const initialConnectTimeout = setTimeout(() => {
+        if (!socket.connected) {
+          closeSocket();
+          reject(new Error("Realtime initial connection timeout"));
+        }
+      }, 8000);
+
+      socket.once("connect", () => {
+        clearTimeout(initialConnectTimeout);
+      });
+    });
+
+    connectingRef.current = promise;
+
+    try {
+      await promise;
+    } finally {
+      connectingRef.current = null;
+    }
+  };
+
+  const startCCAEligibility = async () => {
+    if (!dateOfBirth) {
+      toast({
+        title: "Missing fields",
+        description: "Date of Birth is required for CCA eligibility.",
+        variant: "destructive",
+      });
+      return;
+    }
+
+    if (!memberId && !firstName && !lastName) {
+      toast({
+        title: "Missing fields",
+        description:
+          "Member ID, First Name, or Last Name is required for CCA eligibility.",
+        variant: "destructive",
+      });
+      return;
+    }
+
+    const formattedDob = dateOfBirth ? formatLocalDate(dateOfBirth) : "";
+
+    const payload = {
+      memberId: memberId || "",
+      dateOfBirth: formattedDob,
+      firstName: firstName || "",
+      lastName: lastName || "",
+      insuranceSiteKey: "CCA",
+    };
+
+    try {
+      setIsStarting(true);
+
+      dispatch(
+        setTaskStatus({
+          status: "pending",
+          message: "Opening realtime channel for CCA eligibility...",
+        })
+      );
+      await ensureSocketConnected();
+
+      const socket = socketRef.current;
+      if (!socket || !socket.connected) {
+        throw new Error("Socket connection failed");
+      }
+
+      const socketId = socket.id;
+
+      dispatch(
+        setTaskStatus({
+          status: "pending",
+          message: "Starting CCA eligibility check via selenium...",
+        })
+      );
+
+      const response = await apiRequest(
+        "POST",
+        "/api/insurance-status-cca/cca-eligibility",
+        {
+          data: JSON.stringify(payload),
+          socketId,
+        }
+      );
+
+      let result: any = null;
+      let backendError: string | null = null;
+
+      try {
+        result = await response.clone().json();
+        backendError =
+          result?.error || result?.message || result?.detail || null;
+      } catch {
+        try {
+          const text = await response.clone().text();
+          backendError = text?.trim() || null;
+        } catch {
+          backendError = null;
+        }
+      }
+
+      if (!response.ok) {
+        throw new Error(
+          backendError ||
+            `CCA selenium start failed (status ${response.status})`
+        );
+      }
+
+      if (result?.error) {
+        throw new Error(result.error);
+      }
+
+      if (result.status === "started" && result.session_id) {
+        dispatch(
+          setTaskStatus({
+            status: "pending",
+            message:
+              "CCA eligibility job started. Waiting for result...",
+          })
+        );
+      } else {
+        dispatch(
+          setTaskStatus({
+            status: "success",
+            message: "CCA eligibility completed.",
+          })
+        );
+      }
+    } catch (err: any) {
+      console.error("startCCAEligibility error:", err);
+      dispatch(
+        setTaskStatus({
+          status: "error",
+          message: err?.message || "Failed to start CCA eligibility",
+        })
+      );
+      toast({
+        title: "CCA selenium error",
+        description: err?.message || "Failed to start CCA eligibility",
+        variant: "destructive",
+      });
+    } finally {
+      setIsStarting(false);
+    }
+  };
+
+  return (
+    <Button
+      className="w-full"
+      disabled={isCCAFormIncomplete || isStarting}
+      onClick={startCCAEligibility}
+    >
+      {isStarting ? (
+        <>
+          <LoaderCircleIcon className="h-4 w-4 mr-2 animate-spin" />
+          Processing...
+        </>
+      ) : (
+        <>
+          <CheckCircle className="h-4 w-4 mr-2" />
+          CCA
+        </>
+      )}
+    </Button>
+  );
+}
--- a/apps/Frontend/src/components/layout/sidebar.tsx
+++ b/apps/Frontend/src/components/layout/sidebar.tsx
@@ -16,10 +16,16 @@ import {
 import { cn } from "@/lib/utils";
 import { useMemo } from "react";
 import { useSidebar } from "@/components/ui/sidebar";
+import { useAuth } from "@/hooks/use-auth";

 export function Sidebar() {
  const [location] = useLocation();
-  const { state, openMobile, setOpenMobile } = useSidebar(); // "expanded" | "collapsed"
+  const { state, openMobile, setOpenMobile } = useSidebar();
+  const { user } = useAuth();
+
+  const isAdmin =
+    user?.role?.toUpperCase() === "ADMIN" ||
+    user?.username?.toLowerCase() === "admin";

  const navItems = useMemo(
    () => [
@@ -82,6 +88,7 @@ export function Sidebar() {
        name: "Settings",
        path: "/settings",
        icon: <Settings className="h-5 w-5" />,
+        adminOnly: true,
      },
    ],
    []
@@ -90,43 +97,39 @@ export function Sidebar() {
  return (
    <div
      className={cn(
-        // original look
        "bg-white border-r border-gray-200 shadow-sm z-20",
-        // clip during width animation to avoid text peeking
        "overflow-hidden will-change-[width]",
-        // animate width only
        "transition-[width] duration-200 ease-in-out",
-        // MOBILE: overlay below topbar (h = 100vh - 4rem)
        openMobile
          ? "fixed top-16 left-0 h-[calc(100vh-4rem)] w-64 block md:hidden"
          : "hidden md:block",
-        // DESKTOP: participates in row layout
        "md:static md:top-auto md:h-auto md:flex-shrink-0",
        state === "collapsed" ? "md:w-0 overflow-hidden" : "md:w-64"
      )}
    >
      <div className="p-2">
        <nav role="navigation" aria-label="Main">
-          {navItems.map((item) => (
-            <div key={item.path}>
-              <Link to={item.path} onClick={() => setOpenMobile(false)}>
-                <div
-                  className={cn(
-                    "flex items-center space-x-3 p-2 rounded-md pl-3 mb-1 transition-colors cursor-pointer",
-                    location === item.path
-                      ? "text-primary font-medium border-l-2 border-primary"
-                      : "text-gray-600 hover:bg-gray-100"
-                  )}
-                >
-                  {item.icon}
-                  {/* show label only after expand animation completes */}
-                  <span className="whitespace-nowrap select-none">
-                    {item.name}
-                  </span>
-                </div>
-              </Link>
-            </div>
-          ))}
+          {navItems
+            .filter((item) => !item.adminOnly || isAdmin)
+            .map((item) => (
+              <div key={item.path}>
+                <Link to={item.path} onClick={() => setOpenMobile(false)}>
+                  <div
+                    className={cn(
+                      "flex items-center space-x-3 p-2 rounded-md pl-3 mb-1 transition-colors cursor-pointer",
+                      location === item.path
+                        ? "text-primary font-medium border-l-2 border-primary"
+                        : "text-gray-600 hover:bg-gray-100"
+                    )}
+                  >
+                    {item.icon}
+                    <span className="whitespace-nowrap select-none">
+                      {item.name}
+                    </span>
+                  </div>
+                </Link>
+              </div>
+            ))}
        </nav>
      </div>
    </div>
--- a/apps/Frontend/src/components/settings/InsuranceCredForm.tsx
+++ b/apps/Frontend/src/components/settings/InsuranceCredForm.tsx
@@ -21,6 +21,7 @@ const SITE_KEY_OPTIONS = [
  { value: "DELTAINS", label: "Delta Dental Ins" },
  { value: "DENTAQUEST", label: "Tufts SCO / DentaQuest" },
  { value: "UNITEDSCO", label: "United SCO" },
+  { value: "CCA", label: "CCA" },
 ];

 export function CredentialForm({ onClose, userId, defaultValues }: CredentialFormProps) {
--- a/apps/Frontend/src/components/settings/insuranceCredTable.tsx
+++ b/apps/Frontend/src/components/settings/insuranceCredTable.tsx
@@ -20,6 +20,7 @@ const SITE_KEY_LABELS: Record<string, string> = {
  DELTAINS: "Delta Dental Ins",
  DENTAQUEST: "Tufts SCO / DentaQuest",
  UNITEDSCO: "United SCO",
+  CCA: "CCA",
 };

 function getSiteKeyLabel(siteKey: string): string {
--- a/apps/Frontend/src/lib/protected-route.tsx
+++ b/apps/Frontend/src/lib/protected-route.tsx
@@ -4,28 +4,32 @@ import { useAuth } from "@/hooks/use-auth";
 import { Suspense } from "react";
 import { Redirect, Route } from "wouter";

-type ComponentLike = React.ComponentType; // works for both lazy() and regular components
+type ComponentLike = React.ComponentType;

 export function ProtectedRoute({
  path,
  component: Component,
+  adminOnly,
 }: {
  path: string;
  component: ComponentLike;
+  adminOnly?: boolean;
 }) {
  const { user, isLoading } = useAuth();

  return (
    <Route path={path}>
-      {/* While auth is resolving: keep layout visible and show a small spinner in the content area */}
      {isLoading ? (
        <AppLayout>
          <LoadingScreen />
        </AppLayout>
      ) : !user ? (
        <Redirect to="/auth" />
+      ) : adminOnly &&
+        user.role?.toUpperCase() !== "ADMIN" &&
+        user.username?.toLowerCase() !== "admin" ? (
+        <Redirect to="/dashboard" />
      ) : (
-        // Authenticated: render page inside layout. Lazy pages load with an in-layout spinner.
        <AppLayout>
          <Suspense fallback={<LoadingScreen />}>
            <Component />
--- a/apps/Frontend/src/pages/auth-page.tsx
+++ b/apps/Frontend/src/pages/auth-page.tsx
@@ -1,6 +1,6 @@
 import { useForm } from "react-hook-form";
 import { zodResolver } from "@hookform/resolvers/zod";
-import { useEffect, useState } from "react";
+import { useEffect } from "react";
 import { useAuth } from "@/hooks/use-auth";
 import { Button } from "@/components/ui/button";
 import {
@@ -12,7 +12,6 @@ import {
  FormMessage,
 } from "@/components/ui/form";
 import { Input } from "@/components/ui/input";
-import { Tabs, TabsContent, TabsList, TabsTrigger } from "@/components/ui/tabs";
 import { Checkbox } from "@/components/ui/checkbox";
 import { Card } from "@/components/ui/card";
 import { CheckCircle, Torus } from "lucide-react";
@@ -22,13 +21,10 @@ import { useLocation } from "wouter";
 import {
  LoginFormValues,
  loginSchema,
-  RegisterFormValues,
-  registerSchema,
 } from "@repo/db/types";

 export default function AuthPage() {
-  const [activeTab, setActiveTab] = useState<string>("login");
-  const { isLoading, user, loginMutation, registerMutation } = useAuth();
+  const { isLoading, user, loginMutation } = useAuth();
  const [, navigate] = useLocation();

  const loginForm = useForm<LoginFormValues>({
@@ -40,37 +36,20 @@ export default function AuthPage() {
    },
  });

-  const registerForm = useForm<RegisterFormValues>({
-    resolver: zodResolver(registerSchema),
-    defaultValues: {
-      username: "",
-      password: "",
-      confirmPassword: "",
-      agreeTerms: false,
-    },
-  });
-
  const onLoginSubmit = (data: LoginFormValues) => {
    loginMutation.mutate({ username: data.username, password: data.password });
  };

-  const onRegisterSubmit = (data: RegisterFormValues) => {
-    registerMutation.mutate({
-      username: data.username,
-      password: data.password,
-    });
-  };
-
-  if (isLoading) {
-    return <LoadingScreen />;
-  }
-
  useEffect(() => {
    if (user) {
      navigate("/insurance-status");
    }
  }, [user, navigate]);

+  if (isLoading) {
+    return <LoadingScreen />;
+  }
+
  return (
    <div className="min-h-screen bg-gray-100 flex items-center justify-center">
      <div className="w-full max-w-4xl grid grid-cols-1 md:grid-cols-2 shadow-lg rounded-lg overflow-hidden">
@@ -81,198 +60,78 @@ export default function AuthPage() {
              My Dental Office Management
            </h1>
            <p className="text-gray-600">
-              {" "}
              Comprehensive Practice Management System
            </p>
          </div>

-          <Tabs
-            defaultValue="login"
-            value={activeTab}
-            onValueChange={setActiveTab}
-          >
-            <TabsList className="grid w-full grid-cols-2 mb-6">
-              <TabsTrigger value="login">Login</TabsTrigger>
-              <TabsTrigger value="register">Register</TabsTrigger>
-            </TabsList>
+          <Form {...loginForm}>
+            <form
+              onSubmit={loginForm.handleSubmit(onLoginSubmit)}
+              className="space-y-4"
+            >
+              <FormField
+                control={loginForm.control}
+                name="username"
+                render={({ field }) => (
+                  <FormItem>
+                    <FormLabel>Username</FormLabel>
+                    <FormControl>
+                      <Input placeholder="Enter your username" {...field} />
+                    </FormControl>
+                    <FormMessage />
+                  </FormItem>
+                )}
+              />

-            <TabsContent value="login">
-              <Form {...loginForm}>
-                <form
-                  onSubmit={loginForm.handleSubmit(onLoginSubmit)}
-                  className="space-y-4"
-                >
-                  <FormField
-                    control={loginForm.control}
-                    name="username"
-                    render={({ field }) => (
-                      <FormItem>
-                        <FormLabel>Username</FormLabel>
-                        <FormControl>
-                          <Input placeholder="Enter your username" {...field} />
-                        </FormControl>
-                        <FormMessage />
-                      </FormItem>
-                    )}
-                  />
+              <FormField
+                control={loginForm.control}
+                name="password"
+                render={({ field }) => (
+                  <FormItem>
+                    <FormLabel>Password</FormLabel>
+                    <FormControl>
+                      <Input
+                        placeholder="••••••••"
+                        type="password"
+                        {...field}
+                      />
+                    </FormControl>
+                    <FormMessage />
+                  </FormItem>
+                )}
+              />

-                  <FormField
-                    control={loginForm.control}
-                    name="password"
-                    render={({ field }) => (
-                      <FormItem>
-                        <FormLabel>Password</FormLabel>
-                        <FormControl>
-                          <Input
-                            placeholder="••••••••"
-                            type="password"
-                            {...field}
-                          />
-                        </FormControl>
-                        <FormMessage />
-                      </FormItem>
-                    )}
-                  />
+              <div className="flex items-center justify-between">
+                <FormField
+                  control={loginForm.control}
+                  name="rememberMe"
+                  render={({ field }) => (
+                    <div className="flex items-center space-x-2">
+                      <Checkbox
+                        id="remember-me"
+                        checked={field.value as CheckedState}
+                        onCheckedChange={field.onChange}
+                      />
+                      <label
+                        htmlFor="remember-me"
+                        className="text-sm font-medium text-gray-700"
+                      >
+                        Remember me
+                      </label>
+                    </div>
+                  )}
+                />
+              </div>

-                  <div className="flex items-center justify-between">
-                    <FormField
-                      control={loginForm.control}
-                      name="rememberMe"
-                      render={({ field }) => (
-                        <div className="flex items-center space-x-2">
-                          <Checkbox
-                            id="remember-me"
-                            checked={field.value as CheckedState}
-                            onCheckedChange={field.onChange}
-                          />
-                          <label
-                            htmlFor="remember-me"
-                            className="text-sm font-medium text-gray-700"
-                          >
-                            Remember me
-                          </label>
-                        </div>
-                      )}
-                    />
-                    <button
-                      type="button"
-                      onClick={() => {
-                        // do something if needed
-                      }}
-                      className="text-sm font-medium text-primary hover:text-primary/80"
-                    >
-                      Forgot password?
-                    </button>
-                  </div>
-
-                  <Button
-                    type="submit"
-                    className="w-full"
-                    disabled={loginMutation.isPending}
-                  >
-                    {loginMutation.isPending ? "Signing in..." : "Sign in"}
-                  </Button>
-                </form>
-              </Form>
-            </TabsContent>
-
-            <TabsContent value="register">
-              <Form {...registerForm}>
-                <form
-                  onSubmit={registerForm.handleSubmit(onRegisterSubmit)}
-                  className="space-y-4"
-                >
-                  <FormField
-                    control={registerForm.control}
-                    name="username"
-                    render={({ field }) => (
-                      <FormItem>
-                        <FormLabel>Username</FormLabel>
-                        <FormControl>
-                          <Input placeholder="Choose a username" {...field} />
-                        </FormControl>
-                        <FormMessage />
-                      </FormItem>
-                    )}
-                  />
-
-                  <FormField
-                    control={registerForm.control}
-                    name="password"
-                    render={({ field }) => (
-                      <FormItem>
-                        <FormLabel>Password</FormLabel>
-                        <FormControl>
-                          <Input
-                            placeholder="••••••••"
-                            type="password"
-                            {...field}
-                          />
-                        </FormControl>
-                        <FormMessage />
-                      </FormItem>
-                    )}
-                  />
-
-                  <FormField
-                    control={registerForm.control}
-                    name="confirmPassword"
-                    render={({ field }) => (
-                      <FormItem>
-                        <FormLabel>Confirm Password</FormLabel>
-                        <FormControl>
-                          <Input
-                            placeholder="••••••••"
-                            type="password"
-                            {...field}
-                            value={
-                              typeof field.value === "string" ? field.value : ""
-                            }
-                          />
-                        </FormControl>
-                        <FormMessage />
-                      </FormItem>
-                    )}
-                  />
-
-                  <FormField
-                    control={registerForm.control}
-                    name="agreeTerms"
-                    render={({ field }) => (
-                      <FormItem className="flex space-x-2 items-center">
-                        <FormControl>
-                          <Checkbox
-                            checked={field.value as CheckedState}
-                            onCheckedChange={field.onChange}
-                            className="mt-2.5"
-                          />
-                        </FormControl>
-                        <div className="">
-                          <FormLabel className="text-sm font-bold leading-tight">
-                            I agree to the{" "}
-                            <a href="#" className="text-primary underline">
-                              Terms and Conditions
-                            </a>
-                          </FormLabel>
-                          <FormMessage />
-                        </div>
-                      </FormItem>
-                    )}
-                  />
-
-                  <Button
-                    type="submit"
-                    className="w-full"
-                    disabled={registerMutation.isPending}
-                  >
-                    {registerMutation.isPending
-                      ? "Creating Account..."
-                      : "Create Account"}
-                  </Button>
-                </form>
-              </Form>
-            </TabsContent>
-          </Tabs>
+              <Button
+                type="submit"
+                className="w-full"
+                disabled={loginMutation.isPending}
+              >
+                {loginMutation.isPending ? "Signing in..." : "Sign in"}
+              </Button>
+            </form>
+          </Form>
        </Card>

        {/* Hero Section */}
--- a/apps/Frontend/src/pages/insurance-status-page.tsx
+++ b/apps/Frontend/src/pages/insurance-status-page.tsx
@@ -31,6 +31,7 @@ import { DdmaEligibilityButton } from "@/components/insurance-status/ddma-buton-
 import { DentaQuestEligibilityButton } from "@/components/insurance-status/dentaquest-button-modal";
 import { UnitedSCOEligibilityButton } from "@/components/insurance-status/unitedsco-button-modal";
 import { DeltaInsEligibilityButton } from "@/components/insurance-status/deltains-button-modal";
+import { CCAEligibilityButton } from "@/components/insurance-status/cca-button-modal";

 export default function InsuranceStatusPage() {
  const { user } = useAuth();
@@ -655,14 +656,20 @@ export default function InsuranceStatusPage() {
                  }}
                />

-                <Button
-                  className="w-full"
-                  variant="outline"
-                  disabled={isFormIncomplete}
-                >
-                  <CheckCircle className="h-4 w-4 mr-2" />
-                  CCA
-                </Button>
+                <CCAEligibilityButton
+                  memberId={memberId}
+                  dateOfBirth={dateOfBirth}
+                  firstName={firstName}
+                  lastName={lastName}
+                  isFormIncomplete={isFormIncomplete}
+                  onPdfReady={(pdfId, fallbackFilename) => {
+                    setPreviewPdfId(pdfId);
+                    setPreviewFallbackFilename(
+                      fallbackFilename ?? `eligibility_cca_${memberId}.pdf`
+                    );
+                    setPreviewOpen(true);
+                  }}
+                />
              </div>

              {/* Row 3 */}
--- a/apps/Frontend/src/pages/settings-page.tsx
+++ b/apps/Frontend/src/pages/settings-page.tsx
@@ -10,19 +10,18 @@ import { CredentialTable } from "@/components/settings/insuranceCredTable";
 import { useAuth } from "@/hooks/use-auth";
 import { Staff } from "@repo/db/types";

+type SafeUser = { id: number; username: string; role: "ADMIN" | "USER" };

 export default function SettingsPage() {
  const { toast } = useToast();
  const [isMobileMenuOpen, setIsMobileMenuOpen] = useState(false);

-  // Modal and editing staff state
  const [modalOpen, setModalOpen] = useState(false);
  const [credentialModalOpen, setCredentialModalOpen] = useState(false);
  const [editingStaff, setEditingStaff] = useState<Staff | null>(null);

  const toggleMobileMenu = () => setIsMobileMenuOpen((prev) => !prev);

-  // Fetch staff data
  const {
    data: staff = [],
    isLoading,
@@ -37,14 +36,13 @@ export default function SettingsPage() {
      }
      return res.json();
    },
-    staleTime: 1000 * 60 * 5, // 5 minutes cache
+    staleTime: 1000 * 60 * 5,
  });

-  // Add Staff mutation
  const addStaffMutate = useMutation<
-    Staff, // Return type
-    Error, // Error type
-    Omit<Staff, "id" | "createdAt"> // Variables
+    Staff,
+    Error,
+    Omit<Staff, "id" | "createdAt">
  >({
    mutationFn: async (newStaff: Omit<Staff, "id" | "createdAt">) => {
      const res = await apiRequest("POST", "/api/staffs/", newStaff);
@@ -71,7 +69,6 @@ export default function SettingsPage() {
    },
  });

-  // Update Staff mutation
  const updateStaffMutate = useMutation<
    Staff,
    Error,
@@ -108,7 +105,6 @@ export default function SettingsPage() {
    },
  });

-  // Delete Staff mutation
  const deleteStaffMutation = useMutation<number, Error, number>({
    mutationFn: async (id: number) => {
      const res = await apiRequest("DELETE", `/api/staffs/${id}`);
@@ -136,30 +132,24 @@ export default function SettingsPage() {
    },
  });

-  // Extract mutation states for modal control and loading
-
  const isAdding = addStaffMutate.status === "pending";
  const isAddSuccess = addStaffMutate.status === "success";

  const isUpdating = updateStaffMutate.status === "pending";
  const isUpdateSuccess = updateStaffMutate.status === "success";

-  // Open Add modal
  const openAddStaffModal = () => {
    setEditingStaff(null);
    setModalOpen(true);
  };

-  // Open Edit modal
  const openEditStaffModal = (staff: Staff) => {
    setEditingStaff(staff);
    setModalOpen(true);
  };

-  // Handle form submit for Add or Edit
  const handleFormSubmit = (formData: Omit<Staff, "id" | "createdAt">) => {
    if (editingStaff) {
-      // Editing existing staff
      if (editingStaff.id === undefined) {
        toast({
          title: "Error",
@@ -181,7 +171,6 @@ export default function SettingsPage() {
    setModalOpen(false);
  };

-  // Close modal on successful add/update
  useEffect(() => {
    if (isAddSuccess || isUpdateSuccess) {
      setModalOpen(false);
@@ -215,10 +204,86 @@ export default function SettingsPage() {
      `Viewing staff member:\n${staff.name} (${staff.email || "No email"})`
    );

-  // MANAGE USER
+  // --- Users control (list, add, edit password, delete) ---
+  const {
+    data: usersList = [],
+    isLoading: usersLoading,
+    isError: usersError,
+    error: usersErrorObj,
+  } = useQuery<SafeUser[]>({
+    queryKey: ["/api/users/list"],
+    queryFn: async () => {
+      const res = await apiRequest("GET", "/api/users/list");
+      if (!res.ok) throw new Error("Failed to fetch users");
+      return res.json();
+    },
+    staleTime: 1000 * 60 * 2,
+  });
+
+  const addUserMutate = useMutation<SafeUser, Error, { username: string; password: string; role?: "ADMIN" | "USER" }>({
+    mutationFn: async (data) => {
+      const res = await apiRequest("POST", "/api/users/", data);
+      if (!res.ok) {
+        const err = await res.json().catch(() => null);
+        throw new Error(err?.error || "Failed to add user");
+      }
+      return res.json();
+    },
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ["/api/users/list"] });
+      setAddUserModalOpen(false);
+      toast({ title: "User Added", description: "User created successfully.", variant: "default" });
+    },
+    onError: (e: any) => {
+      toast({ title: "Error", description: e?.message || "Failed to add user", variant: "destructive" });
+    },
+  });
+
+  const updateUserPasswordMutate = useMutation<SafeUser, Error, { id: number; password: string }>({
+    mutationFn: async ({ id, password }) => {
+      const res = await apiRequest("PUT", `/api/users/${id}`, { password });
+      if (!res.ok) {
+        const err = await res.json().catch(() => null);
+        throw new Error(err?.error || "Failed to update password");
+      }
+      return res.json();
+    },
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ["/api/users/list"] });
+      setEditPasswordUser(null);
+      toast({ title: "Password Updated", description: "Password changed successfully.", variant: "default" });
+    },
+    onError: (e: any) => {
+      toast({ title: "Error", description: e?.message || "Failed to update password", variant: "destructive" });
+    },
+  });
+
+  const deleteUserMutate = useMutation<number, Error, number>({
+    mutationFn: async (id) => {
+      const res = await apiRequest("DELETE", `/api/users/${id}`);
+      if (!res.ok) {
+        const err = await res.json().catch(() => null);
+        throw new Error(err?.error || "Failed to delete user");
+      }
+      return id;
+    },
+    onSuccess: () => {
+      setUserToDelete(null);
+      queryClient.invalidateQueries({ queryKey: ["/api/users/list"] });
+      toast({ title: "User Removed", description: "User deleted.", variant: "default" });
+    },
+    onError: (e: any) => {
+      toast({ title: "Error", description: e?.message || "Failed to delete user", variant: "destructive" });
+    },
+  });
+
+  const [addUserModalOpen, setAddUserModalOpen] = useState(false);
+  const [editPasswordUser, setEditPasswordUser] = useState<SafeUser | null>(null);
+  const [userToDelete, setUserToDelete] = useState<SafeUser | null>(null);
+
+  // MANAGE USER (current user profile)
  const [usernameUser, setUsernameUser] = useState("");

-  //fetch user
  const { user } = useAuth();
  useEffect(() => {
    if (user?.username) {
@@ -226,7 +291,6 @@ export default function SettingsPage() {
    }
  }, [user]);

-  //update user mutation
  const updateUserMutate = useMutation({
    mutationFn: async (
      updates: Partial<{ username: string; password: string }>
@@ -303,10 +367,73 @@ export default function SettingsPage() {
            </div>
          )}

-          {/* User Setting section */}
+          {/* Users control section */}
+          <Card className="mt-6">
+            <CardContent className="py-6">
+              <div className="flex justify-between items-center mb-4">
+                <h3 className="text-lg font-semibold">User Accounts</h3>
+                <button
+                  type="button"
+                  onClick={() => setAddUserModalOpen(true)}
+                  className="px-4 py-2 bg-blue-600 text-white rounded hover:bg-blue-700"
+                >
+                  Add User
+                </button>
+              </div>
+              <div className="overflow-x-auto">
+                <table className="min-w-full divide-y divide-gray-200">
+                  <thead className="bg-gray-50">
+                    <tr>
+                      <th className="px-4 py-2 text-left text-xs font-medium text-gray-500 uppercase">Username</th>
+                      <th className="px-4 py-2 text-left text-xs font-medium text-gray-500 uppercase">Role</th>
+                      <th className="px-4 py-2 text-right text-xs font-medium text-gray-500 uppercase">Actions</th>
+                    </tr>
+                  </thead>
+                  <tbody className="bg-white divide-y divide-gray-200">
+                    {usersLoading && (
+                      <tr><td colSpan={3} className="px-4 py-4 text-gray-500">Loading users...</td></tr>
+                    )}
+                    {usersError && (
+                      <tr><td colSpan={3} className="px-4 py-4 text-red-600">{(usersErrorObj as Error)?.message}</td></tr>
+                    )}
+                    {!usersLoading && !usersError && usersList.filter((u) => u.id !== user?.id).length === 0 && (
+                      <tr><td colSpan={3} className="px-4 py-4 text-gray-500">No other users.</td></tr>
+                    )}
+                    {!usersLoading && usersList.filter((u) => u.id !== user?.id).map((u) => (
+                      <tr key={u.id}>
+                        <td className="px-4 py-2">
+                          <span>{u.username}</span>
+                        </td>
+                        <td className="px-4 py-2">{u.role}</td>
+                        <td className="px-4 py-2 text-right space-x-2">
+                          <button
+                            type="button"
+                            onClick={() => setEditPasswordUser(u)}
+                            className="text-blue-600 hover:underline"
+                          >
+                            Edit password
+                          </button>
+                          <button
+                            type="button"
+                            onClick={() => setUserToDelete(u)}
+                            className="text-red-600 hover:underline"
+                            title="Delete user"
+                          >
+                            Delete
+                          </button>
+                        </td>
+                      </tr>
+                    ))}
+                  </tbody>
+                </table>
+              </div>
+            </CardContent>
+          </Card>
+
+          {/* User Setting section (current user profile) */}
          <Card className="mt-6">
            <CardContent className="space-y-4 py-6">
-              <h3 className="text-lg font-semibold">User Settings</h3>
+              <h3 className="text-lg font-semibold">Admin Setting</h3>
              <form
                className="space-y-4"
                onSubmit={(e) => {
@@ -358,6 +485,96 @@ export default function SettingsPage() {
            </CardContent>
          </Card>

+          {/* Add User modal */}
+          {addUserModalOpen && (
+            <div className="fixed inset-0 bg-black bg-opacity-50 flex justify-center items-center z-50">
+              <div className="bg-white rounded-lg p-6 w-full max-w-md shadow-lg">
+                <h2 className="text-lg font-bold mb-4">Add User</h2>
+                <form
+                  onSubmit={(e) => {
+                    e.preventDefault();
+                    const form = e.currentTarget;
+                    const username = (form.querySelector('[name="new-username"]') as HTMLInputElement)?.value?.trim();
+                    const password = (form.querySelector('[name="new-password"]') as HTMLInputElement)?.value;
+                    const role = (form.querySelector('[name="new-role"]') as HTMLSelectElement)?.value as "ADMIN" | "USER";
+                    if (!username || !password) {
+                      toast({ title: "Error", description: "Username and password are required.", variant: "destructive" });
+                      return;
+                    }
+                    addUserMutate.mutate({ username, password, role: role || "USER" });
+                  }}
+                  className="space-y-4"
+                >
+                  <div>
+                    <label className="block text-sm font-medium">Username</label>
+                    <input name="new-username" type="text" required className="mt-1 p-2 border rounded w-full" />
+                  </div>
+                  <div>
+                    <label className="block text-sm font-medium">Password</label>
+                    <input name="new-password" type="password" required className="mt-1 p-2 border rounded w-full" placeholder="••••••••" />
+                  </div>
+                  <div>
+                    <label className="block text-sm font-medium">Role</label>
+                    <select name="new-role" className="mt-1 p-2 border rounded w-full" defaultValue="USER">
+                      <option value="USER">User</option>
+                      <option value="ADMIN">Admin</option>
+                    </select>
+                  </div>
+                  <div className="flex gap-2 justify-end">
+                    <button type="button" onClick={() => setAddUserModalOpen(false)} className="px-4 py-2 border rounded hover:bg-gray-100">
+                      Cancel
+                    </button>
+                    <button type="submit" disabled={addUserMutate.isPending} className="px-4 py-2 bg-blue-600 text-white rounded hover:bg-blue-700 disabled:opacity-50">
+                      {addUserMutate.isPending ? "Adding..." : "Add User"}
+                    </button>
+                  </div>
+                </form>
+              </div>
+            </div>
+          )}
+
+          {/* Edit password modal */}
+          {editPasswordUser && (
+            <div className="fixed inset-0 bg-black bg-opacity-50 flex justify-center items-center z-50">
+              <div className="bg-white rounded-lg p-6 w-full max-w-md shadow-lg">
+                <h2 className="text-lg font-bold mb-4">Change password for {editPasswordUser.username}</h2>
+                <form
+                  onSubmit={(e) => {
+                    e.preventDefault();
+                    const form = e.currentTarget;
+                    const password = (form.querySelector('[name="edit-password"]') as HTMLInputElement)?.value;
+                    if (!password?.trim()) {
+                      toast({ title: "Error", description: "Password is required.", variant: "destructive" });
+                      return;
+                    }
+                    updateUserPasswordMutate.mutate({ id: editPasswordUser.id, password });
+                  }}
+                  className="space-y-4"
+                >
+                  <div>
+                    <label className="block text-sm font-medium">New password</label>
+                    <input name="edit-password" type="password" required className="mt-1 p-2 border rounded w-full" placeholder="••••••••" />
+                  </div>
+                  <div className="flex gap-2 justify-end">
+                    <button type="button" onClick={() => setEditPasswordUser(null)} className="px-4 py-2 border rounded hover:bg-gray-100">
+                      Cancel
+                    </button>
+                    <button type="submit" disabled={updateUserPasswordMutate.isPending} className="px-4 py-2 bg-blue-600 text-white rounded hover:bg-blue-700 disabled:opacity-50">
+                      {updateUserPasswordMutate.isPending ? "Saving..." : "Save"}
+                    </button>
+                  </div>
+                </form>
+              </div>
+            </div>
+          )}
+
+          <DeleteConfirmationDialog
+            isOpen={!!userToDelete}
+            onConfirm={() => userToDelete && deleteUserMutate.mutate(userToDelete.id)}
+            onCancel={() => setUserToDelete(null)}
+            entityName={userToDelete?.username}
+          />
+
          {/* Credential Section */}
          <div className="mt-6">
            <CredentialTable />
--- a/apps/SeleniumService/agent.py
+++ b/apps/SeleniumService/agent.py
@@ -12,12 +12,14 @@ import helpers_ddma_eligibility as hddma
 import helpers_dentaquest_eligibility as hdentaquest
 import helpers_unitedsco_eligibility as hunitedsco
 import helpers_deltains_eligibility as hdeltains
+import helpers_cca_eligibility as hcca

 # Import session clear functions for startup
 from ddma_browser_manager import clear_ddma_session_on_startup
 from dentaquest_browser_manager import clear_dentaquest_session_on_startup
 from unitedsco_browser_manager import clear_unitedsco_session_on_startup
 from deltains_browser_manager import clear_deltains_session_on_startup
+from cca_browser_manager import clear_cca_session_on_startup

 from dotenv import load_dotenv
 load_dotenv() 
@@ -31,6 +33,7 @@ clear_ddma_session_on_startup()
 clear_dentaquest_session_on_startup()
 clear_unitedsco_session_on_startup()
 clear_deltains_session_on_startup()
+clear_cca_session_on_startup()
 print("=" * 50)
 print("SESSION CLEAR COMPLETE - FRESH LOGINS REQUIRED")
 print("=" * 50)
@@ -425,6 +428,48 @@ async def deltains_session_status(sid: str):
    return s


+# Endpoint:9 - CCA eligibility (background, no OTP)
+
+async def _cca_worker_wrapper(sid: str, data: dict, url: str):
+    global active_jobs, waiting_jobs
+    async with semaphore:
+        async with lock:
+            waiting_jobs -= 1
+            active_jobs += 1
+        try:
+            await hcca.start_cca_run(sid, data, url)
+        finally:
+            async with lock:
+                active_jobs -= 1
+
+
+@app.post("/cca-eligibility")
+async def cca_eligibility(request: Request):
+    global waiting_jobs
+
+    body = await request.json()
+    data = body.get("data", {})
+
+    sid = hcca.make_session_entry()
+    hcca.sessions[sid]["type"] = "cca_eligibility"
+    hcca.sessions[sid]["last_activity"] = time.time()
+
+    async with lock:
+        waiting_jobs += 1
+
+    asyncio.create_task(_cca_worker_wrapper(sid, data, url="https://pwp.sciondental.com/PWP/Landing"))
+
+    return {"status": "started", "session_id": sid}
+
+
+@app.get("/cca-session/{sid}/status")
+async def cca_session_status(sid: str):
+    s = hcca.get_session_status(sid)
+    if s.get("status") == "not_found":
+        raise HTTPException(status_code=404, detail="session not found")
+    return s
+
+
@app.post("/submit-otp")
 async def submit_otp(request: Request):
    """
@@ -511,6 +556,15 @@ async def clear_deltains_session():
        return {"status": "error", "message": str(e)}


+@app.post("/clear-cca-session")
+async def clear_cca_session_endpoint():
+    try:
+        clear_cca_session_on_startup()
+        return {"status": "success", "message": "CCA session cleared"}
+    except Exception as e:
+        return {"status": "error", "message": str(e)}
+
+
 if __name__ == "__main__":
    host = os.getenv("HOST")
    port = int(os.getenv("PORT"))
--- a/apps/SeleniumService/cca_browser_manager.py
+++ b/apps/SeleniumService/cca_browser_manager.py
@@ -0,0 +1,292 @@
+"""
+Browser manager for CCA (Commonwealth Care Alliance) via ScionDental portal.
+Handles persistent Chrome profile, cookie save/restore, and credential tracking.
+No OTP required for this provider.
+"""
+import os
+import json
+import shutil
+import hashlib
+import threading
+import subprocess
+import time
+from selenium import webdriver
+from selenium.webdriver.chrome.service import Service
+from webdriver_manager.chrome import ChromeDriverManager
+
+if not os.environ.get("DISPLAY"):
+    os.environ["DISPLAY"] = ":0"
+
+
+class CCABrowserManager:
+    _instance = None
+    _lock = threading.Lock()
+
+    def __new__(cls):
+        with cls._lock:
+            if cls._instance is None:
+                cls._instance = super().__new__(cls)
+                cls._instance._driver = None
+                cls._instance.profile_dir = os.path.abspath("chrome_profile_cca")
+                cls._instance.download_dir = os.path.abspath("seleniumDownloads")
+                cls._instance._credentials_file = os.path.join(cls._instance.profile_dir, ".last_credentials")
+                cls._instance._cookies_file = os.path.join(cls._instance.profile_dir, ".saved_cookies.json")
+                cls._instance._needs_session_clear = False
+                os.makedirs(cls._instance.profile_dir, exist_ok=True)
+                os.makedirs(cls._instance.download_dir, exist_ok=True)
+        return cls._instance
+
+    def save_cookies(self):
+        try:
+            if not self._driver:
+                return
+            cookies = self._driver.get_cookies()
+            if not cookies:
+                return
+            with open(self._cookies_file, "w") as f:
+                json.dump(cookies, f)
+            print(f"[CCA BrowserManager] Saved {len(cookies)} cookies to disk")
+        except Exception as e:
+            print(f"[CCA BrowserManager] Failed to save cookies: {e}")
+
+    def restore_cookies(self):
+        if not os.path.exists(self._cookies_file):
+            print("[CCA BrowserManager] No saved cookies file found")
+            return False
+        try:
+            with open(self._cookies_file, "r") as f:
+                cookies = json.load(f)
+            if not cookies:
+                print("[CCA BrowserManager] Saved cookies file is empty")
+                return False
+            try:
+                self._driver.get("https://pwp.sciondental.com/favicon.ico")
+                time.sleep(2)
+            except Exception:
+                self._driver.get("https://pwp.sciondental.com")
+                time.sleep(3)
+            restored = 0
+            for cookie in cookies:
+                try:
+                    for key in ["sameSite", "storeId", "hostOnly", "session"]:
+                        cookie.pop(key, None)
+                    cookie["sameSite"] = "None"
+                    self._driver.add_cookie(cookie)
+                    restored += 1
+                except Exception:
+                    pass
+            print(f"[CCA BrowserManager] Restored {restored}/{len(cookies)} cookies")
+            return restored > 0
+        except Exception as e:
+            print(f"[CCA BrowserManager] Failed to restore cookies: {e}")
+            return False
+
+    def clear_saved_cookies(self):
+        try:
+            if os.path.exists(self._cookies_file):
+                os.remove(self._cookies_file)
+                print("[CCA BrowserManager] Cleared saved cookies file")
+        except Exception as e:
+            print(f"[CCA BrowserManager] Failed to clear saved cookies: {e}")
+
+    def clear_session_on_startup(self):
+        print("[CCA BrowserManager] Clearing session on startup...")
+        try:
+            if os.path.exists(self._credentials_file):
+                os.remove(self._credentials_file)
+            self.clear_saved_cookies()
+
+            session_files = [
+                "Cookies", "Cookies-journal",
+                "Login Data", "Login Data-journal",
+                "Web Data", "Web Data-journal",
+            ]
+            for filename in session_files:
+                for base in [os.path.join(self.profile_dir, "Default"), self.profile_dir]:
+                    filepath = os.path.join(base, filename)
+                    if os.path.exists(filepath):
+                        try:
+                            os.remove(filepath)
+                        except Exception:
+                            pass
+
+            for dirname in ["Session Storage", "Local Storage", "IndexedDB"]:
+                dirpath = os.path.join(self.profile_dir, "Default", dirname)
+                if os.path.exists(dirpath):
+                    try:
+                        shutil.rmtree(dirpath)
+                    except Exception:
+                        pass
+
+            for cache_name in ["Cache", "Code Cache", "GPUCache", "Service Worker", "ShaderCache"]:
+                for base in [os.path.join(self.profile_dir, "Default"), self.profile_dir]:
+                    cache_dir = os.path.join(base, cache_name)
+                    if os.path.exists(cache_dir):
+                        try:
+                            shutil.rmtree(cache_dir)
+                        except Exception:
+                            pass
+
+            self._needs_session_clear = True
+            print("[CCA BrowserManager] Session cleared - will require fresh login")
+        except Exception as e:
+            print(f"[CCA BrowserManager] Error clearing session: {e}")
+
+    def _hash_credentials(self, username: str) -> str:
+        return hashlib.sha256(username.encode()).hexdigest()[:16]
+
+    def get_last_credentials_hash(self):
+        try:
+            if os.path.exists(self._credentials_file):
+                with open(self._credentials_file, 'r') as f:
+                    return f.read().strip()
+        except Exception:
+            pass
+        return None
+
+    def save_credentials_hash(self, username: str):
+        try:
+            cred_hash = self._hash_credentials(username)
+            with open(self._credentials_file, 'w') as f:
+                f.write(cred_hash)
+        except Exception as e:
+            print(f"[CCA BrowserManager] Failed to save credentials hash: {e}")
+
+    def credentials_changed(self, username: str) -> bool:
+        last_hash = self.get_last_credentials_hash()
+        if last_hash is None:
+            return False
+        current_hash = self._hash_credentials(username)
+        changed = last_hash != current_hash
+        if changed:
+            print("[CCA BrowserManager] Credentials changed - logout required")
+        return changed
+
+    def clear_credentials_hash(self):
+        try:
+            if os.path.exists(self._credentials_file):
+                os.remove(self._credentials_file)
+        except Exception:
+            pass
+
+    def _kill_existing_chrome_for_profile(self):
+        try:
+            result = subprocess.run(
+                ["pgrep", "-f", f"user-data-dir={self.profile_dir}"],
+                capture_output=True, text=True
+            )
+            if result.stdout.strip():
+                for pid in result.stdout.strip().split('\n'):
+                    try:
+                        subprocess.run(["kill", "-9", pid], check=False)
+                    except Exception:
+                        pass
+                time.sleep(1)
+        except Exception:
+            pass
+
+        for lock_file in ["SingletonLock", "SingletonSocket", "SingletonCookie"]:
+            lock_path = os.path.join(self.profile_dir, lock_file)
+            try:
+                if os.path.islink(lock_path) or os.path.exists(lock_path):
+                    os.remove(lock_path)
+            except Exception:
+                pass
+
+    def get_driver(self, headless=False):
+        with self._lock:
+            need_cookie_restore = False
+            if self._driver is None:
+                print("[CCA BrowserManager] Driver is None, creating new driver")
+                self._kill_existing_chrome_for_profile()
+                self._create_driver(headless)
+                need_cookie_restore = True
+            elif not self._is_alive():
+                print("[CCA BrowserManager] Driver not alive, recreating")
+                self._kill_existing_chrome_for_profile()
+                self._create_driver(headless)
+                need_cookie_restore = True
+            else:
+                print("[CCA BrowserManager] Reusing existing driver")
+
+            if need_cookie_restore and os.path.exists(self._cookies_file):
+                print("[CCA BrowserManager] Restoring saved cookies into new browser...")
+                self.restore_cookies()
+            return self._driver
+
+    def _is_alive(self):
+        try:
+            if self._driver is None:
+                return False
+            _ = self._driver.current_url
+            return True
+        except Exception:
+            return False
+
+    def _create_driver(self, headless=False):
+        if self._driver:
+            try:
+                self._driver.quit()
+            except Exception:
+                pass
+            self._driver = None
+            time.sleep(1)
+
+        options = webdriver.ChromeOptions()
+        if headless:
+            options.add_argument("--headless")
+
+        options.add_argument(f"--user-data-dir={self.profile_dir}")
+        options.add_argument("--no-sandbox")
+        options.add_argument("--disable-dev-shm-usage")
+        options.add_argument("--disable-blink-features=AutomationControlled")
+        options.add_experimental_option("excludeSwitches", ["enable-automation"])
+        options.add_experimental_option("useAutomationExtension", False)
+        options.add_argument("--disable-infobars")
+
+        prefs = {
+            "download.default_directory": self.download_dir,
+            "plugins.always_open_pdf_externally": True,
+            "download.prompt_for_download": False,
+            "download.directory_upgrade": True,
+            "credentials_enable_service": False,
+            "profile.password_manager_enabled": False,
+            "profile.password_manager_leak_detection": False,
+        }
+        options.add_experimental_option("prefs", prefs)
+
+        service = Service(ChromeDriverManager().install())
+        self._driver = webdriver.Chrome(service=service, options=options)
+        self._driver.maximize_window()
+
+        try:
+            self._driver.execute_script("Object.defineProperty(navigator, 'webdriver', {get: () => undefined})")
+        except Exception:
+            pass
+
+        self._needs_session_clear = False
+
+    def quit_driver(self):
+        with self._lock:
+            if self._driver:
+                try:
+                    self._driver.quit()
+                except Exception:
+                    pass
+                self._driver = None
+            self._kill_existing_chrome_for_profile()
+
+
+_manager = None
+
+
+def get_browser_manager():
+    global _manager
+    if _manager is None:
+        _manager = CCABrowserManager()
+    return _manager
+
+
+def clear_cca_session_on_startup():
+    manager = get_browser_manager()
+    manager.clear_session_on_startup()
--- a/apps/SeleniumService/helpers_cca_eligibility.py
+++ b/apps/SeleniumService/helpers_cca_eligibility.py
@@ -0,0 +1,180 @@
+import os
+import time
+import asyncio
+from typing import Dict, Any
+from selenium.common.exceptions import WebDriverException
+
+from selenium_CCA_eligibilityCheckWorker import AutomationCCAEligibilityCheck
+from cca_browser_manager import get_browser_manager
+
+sessions: Dict[str, Dict[str, Any]] = {}
+
+
+def make_session_entry() -> str:
+    import uuid
+    sid = str(uuid.uuid4())
+    sessions[sid] = {
+        "status": "created",
+        "created_at": time.time(),
+        "last_activity": time.time(),
+        "bot": None,
+        "driver": None,
+        "result": None,
+        "message": None,
+        "type": None,
+    }
+    return sid
+
+
+async def cleanup_session(sid: str, message: str | None = None):
+    s = sessions.get(sid)
+    if not s:
+        return
+    try:
+        if s.get("status") not in ("completed", "error", "not_found"):
+            s["status"] = "error"
+        if message:
+            s["message"] = message
+    finally:
+        sessions.pop(sid, None)
+
+
+async def _remove_session_later(sid: str, delay: int = 30):
+    await asyncio.sleep(delay)
+    await cleanup_session(sid)
+
+
+def _close_browser(bot):
+    try:
+        bm = get_browser_manager()
+        try:
+            bm.save_cookies()
+        except Exception:
+            pass
+        try:
+            bm.quit_driver()
+            print("[CCA] Browser closed")
+        except Exception:
+            pass
+    except Exception as e:
+        print(f"[CCA] Could not close browser: {e}")
+
+
+async def start_cca_run(sid: str, data: dict, url: str):
+    """
+    Run the CCA eligibility check workflow (no OTP):
+    1. Login
+    2. Search patient by Subscriber ID + DOB
+    3. Extract eligibility info + PDF
+    """
+    s = sessions.get(sid)
+    if not s:
+        return {"status": "error", "message": "session not found"}
+
+    s["status"] = "running"
+    s["last_activity"] = time.time()
+    bot = None
+
+    try:
+        bot = AutomationCCAEligibilityCheck({"data": data})
+        bot.config_driver()
+
+        s["bot"] = bot
+        s["driver"] = bot.driver
+        s["last_activity"] = time.time()
+
+        try:
+            bot.driver.maximize_window()
+        except Exception:
+            pass
+
+        try:
+            login_result = bot.login(url)
+        except WebDriverException as wde:
+            s["status"] = "error"
+            s["message"] = f"Selenium driver error during login: {wde}"
+            s["result"] = {"status": "error", "message": s["message"]}
+            _close_browser(bot)
+            asyncio.create_task(_remove_session_later(sid, 30))
+            return {"status": "error", "message": s["message"]}
+        except Exception as e:
+            s["status"] = "error"
+            s["message"] = f"Unexpected error during login: {e}"
+            s["result"] = {"status": "error", "message": s["message"]}
+            _close_browser(bot)
+            asyncio.create_task(_remove_session_later(sid, 30))
+            return {"status": "error", "message": s["message"]}
+
+        if isinstance(login_result, str) and login_result == "ALREADY_LOGGED_IN":
+            s["status"] = "running"
+            s["message"] = "Session persisted"
+            print("[CCA] Session persisted - skipping login")
+            get_browser_manager().save_cookies()
+
+        elif isinstance(login_result, str) and login_result.startswith("ERROR"):
+            s["status"] = "error"
+            s["message"] = login_result
+            s["result"] = {"status": "error", "message": login_result}
+            _close_browser(bot)
+            asyncio.create_task(_remove_session_later(sid, 30))
+            return {"status": "error", "message": login_result}
+
+        elif isinstance(login_result, str) and login_result == "SUCCESS":
+            print("[CCA] Login succeeded")
+            s["status"] = "running"
+            s["message"] = "Login succeeded"
+            get_browser_manager().save_cookies()
+
+        # Step 1 - search patient and verify eligibility
+        step1_result = bot.step1()
+        print(f"[CCA] step1 result: {step1_result}")
+
+        if isinstance(step1_result, str) and step1_result.startswith("ERROR"):
+            s["status"] = "error"
+            s["message"] = step1_result
+            s["result"] = {"status": "error", "message": step1_result}
+            _close_browser(bot)
+            asyncio.create_task(_remove_session_later(sid, 30))
+            return {"status": "error", "message": step1_result}
+
+        # Step 2 - extract eligibility info + PDF
+        step2_result = bot.step2()
+        print(f"[CCA] step2 result: {step2_result.get('status') if isinstance(step2_result, dict) else step2_result}")
+
+        if isinstance(step2_result, dict):
+            s["status"] = "completed"
+            s["result"] = step2_result
+            s["message"] = "completed"
+            asyncio.create_task(_remove_session_later(sid, 60))
+            return step2_result
+        else:
+            s["status"] = "error"
+            s["message"] = f"step2 returned unexpected result: {step2_result}"
+            s["result"] = {"status": "error", "message": s["message"]}
+            _close_browser(bot)
+            asyncio.create_task(_remove_session_later(sid, 30))
+            return {"status": "error", "message": s["message"]}
+
+    except Exception as e:
+        if s:
+            s["status"] = "error"
+            s["message"] = f"worker exception: {e}"
+            s["result"] = {"status": "error", "message": s["message"]}
+        if bot:
+            _close_browser(bot)
+        asyncio.create_task(_remove_session_later(sid, 30))
+        return {"status": "error", "message": f"worker exception: {e}"}
+
+
+def get_session_status(sid: str) -> Dict[str, Any]:
+    s = sessions.get(sid)
+    if not s:
+        return {"status": "not_found"}
+    return {
+        "session_id": sid,
+        "status": s.get("status"),
+        "message": s.get("message"),
+        "created_at": s.get("created_at"),
+        "last_activity": s.get("last_activity"),
+        "result": s.get("result") if s.get("status") in ("completed", "error") else None,
+    }
--- a/apps/SeleniumService/selenium_CCA_eligibilityCheckWorker.py
+++ b/apps/SeleniumService/selenium_CCA_eligibilityCheckWorker.py
@@ -0,0 +1,723 @@
+from selenium import webdriver
+from selenium.common.exceptions import WebDriverException, TimeoutException
+from selenium.webdriver.chrome.service import Service
+from selenium.webdriver.common.by import By
+from selenium.webdriver.common.keys import Keys
+from selenium.webdriver.support.ui import WebDriverWait
+from selenium.webdriver.support import expected_conditions as EC
+from webdriver_manager.chrome import ChromeDriverManager
+import time
+import os
+import base64
+import re
+import glob
+from datetime import datetime
+
+from cca_browser_manager import get_browser_manager
+
+LOGIN_URL = "https://pwp.sciondental.com/PWP/Landing"
+LANDING_URL = "https://pwp.sciondental.com/PWP/Landing"
+
+
+class AutomationCCAEligibilityCheck:
+    def __init__(self, data):
+        self.headless = False
+        self.driver = None
+
+        self.data = data.get("data", {}) if isinstance(data, dict) else {}
+
+        self.memberId = self.data.get("memberId", "")
+        self.dateOfBirth = self.data.get("dateOfBirth", "")
+        self.firstName = self.data.get("firstName", "")
+        self.lastName = self.data.get("lastName", "")
+        self.cca_username = self.data.get("cca_username", "")
+        self.cca_password = self.data.get("cca_password", "")
+
+        self.download_dir = get_browser_manager().download_dir
+        os.makedirs(self.download_dir, exist_ok=True)
+
+    def config_driver(self):
+        self.driver = get_browser_manager().get_driver(self.headless)
+
+    def _close_browser(self):
+        browser_manager = get_browser_manager()
+        try:
+            browser_manager.save_cookies()
+        except Exception as e:
+            print(f"[CCA] Failed to save cookies before close: {e}")
+        try:
+            browser_manager.quit_driver()
+            print("[CCA] Browser closed")
+        except Exception as e:
+            print(f"[CCA] Could not close browser: {e}")
+
+    def _force_logout(self):
+        try:
+            print("[CCA login] Forcing logout due to credential change...")
+            browser_manager = get_browser_manager()
+            try:
+                self.driver.delete_all_cookies()
+            except Exception:
+                pass
+            browser_manager.clear_credentials_hash()
+            print("[CCA login] Logout complete")
+            return True
+        except Exception as e:
+            print(f"[CCA login] Error during forced logout: {e}")
+            return False
+
+    def _page_has_logged_in_content(self):
+        """Quick check if the current page shows logged-in portal content."""
+        try:
+            body_text = self.driver.find_element(By.TAG_NAME, "body").text
+            return ("Verify Patient Eligibility" in body_text
+                    or "Patient Management" in body_text
+                    or "Submit a Claim" in body_text
+                    or "Claim Inquiry" in body_text)
+        except Exception:
+            return False
+
+    def login(self, url):
+        """
+        Login to ScionDental portal for CCA.
+        No OTP required - simple username/password login.
+        Returns: ALREADY_LOGGED_IN, SUCCESS, or ERROR:...
+        """
+        browser_manager = get_browser_manager()
+
+        try:
+            if self.cca_username and browser_manager.credentials_changed(self.cca_username):
+                self._force_logout()
+                self.driver.get(url)
+                time.sleep(2)
+
+            # Check current page state first (no navigation needed)
+            try:
+                current_url = self.driver.current_url
+                print(f"[CCA login] Current URL: {current_url}")
+                if ("sciondental.com" in current_url
+                        and "login" not in current_url.lower()
+                        and self._page_has_logged_in_content()):
+                    print("[CCA login] Already logged in")
+                    return "ALREADY_LOGGED_IN"
+            except Exception as e:
+                print(f"[CCA login] Error checking current state: {e}")
+
+            # Navigate to landing page to check session
+            print("[CCA login] Checking session at landing page...")
+            self.driver.get(LANDING_URL)
+            try:
+                WebDriverWait(self.driver, 10).until(
+                    lambda d: "sciondental.com" in d.current_url
+                )
+            except TimeoutException:
+                pass
+            time.sleep(2)
+
+            current_url = self.driver.current_url
+            print(f"[CCA login] After landing nav URL: {current_url}")
+
+            if self._page_has_logged_in_content():
+                print("[CCA login] Session still valid")
+                return "ALREADY_LOGGED_IN"
+
+            # Session expired — navigate to login URL
+            print("[CCA login] Session not valid, navigating to login page...")
+            self.driver.get(url)
+            time.sleep(2)
+
+            current_url = self.driver.current_url
+            print(f"[CCA login] After login nav URL: {current_url}")
+
+            # Enter username
+            print("[CCA login] Looking for username field...")
+            username_entered = False
+            for sel in [
+                (By.ID, "Username"),
+                (By.NAME, "Username"),
+                (By.XPATH, "//input[@type='text']"),
+            ]:
+                try:
+                    field = WebDriverWait(self.driver, 6).until(
+                        EC.presence_of_element_located(sel))
+                    if field.is_displayed():
+                        field.clear()
+                        field.send_keys(self.cca_username)
+                        username_entered = True
+                        print(f"[CCA login] Username entered via {sel}")
+                        break
+                except Exception:
+                    continue
+
+            if not username_entered:
+                if self._page_has_logged_in_content():
+                    return "ALREADY_LOGGED_IN"
+                return "ERROR: Could not find username field"
+
+            # Enter password
+            print("[CCA login] Looking for password field...")
+            pw_entered = False
+            for sel in [
+                (By.ID, "Password"),
+                (By.NAME, "Password"),
+                (By.XPATH, "//input[@type='password']"),
+            ]:
+                try:
+                    field = self.driver.find_element(*sel)
+                    if field.is_displayed():
+                        field.clear()
+                        field.send_keys(self.cca_password)
+                        pw_entered = True
+                        print(f"[CCA login] Password entered via {sel}")
+                        break
+                except Exception:
+                    continue
+
+            if not pw_entered:
+                return "ERROR: Password field not found"
+
+            # Click login button
+            for sel in [
+                (By.XPATH, "//button[@type='submit']"),
+                (By.XPATH, "//input[@type='submit']"),
+                (By.XPATH, "//button[contains(text(),'Sign In') or contains(text(),'Log In') or contains(text(),'Login')]"),
+                (By.XPATH, "//input[@value='Sign In' or @value='Log In' or @value='Login']"),
+            ]:
+                try:
+                    btn = self.driver.find_element(*sel)
+                    if btn.is_displayed():
+                        btn.click()
+                        print(f"[CCA login] Clicked login button via {sel}")
+                        break
+                except Exception:
+                    continue
+
+            if self.cca_username:
+                browser_manager.save_credentials_hash(self.cca_username)
+
+            # Wait for page to load after login
+            try:
+                WebDriverWait(self.driver, 15).until(
+                    lambda d: "Landing" in d.current_url
+                              or "Dental" in d.current_url
+                              or "Home" in d.current_url
+                )
+                print("[CCA login] Redirected to portal page")
+            except TimeoutException:
+                time.sleep(3)
+
+            current_url = self.driver.current_url
+            print(f"[CCA login] After login submit URL: {current_url}")
+
+            # Check for login errors
+            try:
+                body_text = self.driver.find_element(By.TAG_NAME, "body").text
+                if "invalid" in body_text.lower() and ("password" in body_text.lower() or "username" in body_text.lower()):
+                    return "ERROR: Invalid username or password"
+            except Exception:
+                pass
+
+            if self._page_has_logged_in_content():
+                print("[CCA login] Login successful")
+                return "SUCCESS"
+
+            if "Landing" in current_url or "Home" in current_url or "Dental" in current_url:
+                return "SUCCESS"
+
+            # Check for errors
+            try:
+                errors = self.driver.find_elements(By.XPATH,
+                    "//*[contains(@class,'error') or contains(@class,'alert-danger') or contains(@class,'validation-summary')]")
+                for err in errors:
+                    if err.is_displayed() and err.text.strip():
+                        return f"ERROR: {err.text.strip()[:200]}"
+            except Exception:
+                pass
+
+            print("[CCA login] Login completed (assuming success)")
+            return "SUCCESS"
+
+        except Exception as e:
+            print(f"[CCA login] Exception: {e}")
+            return f"ERROR:LOGIN FAILED: {e}"
+
+    def _format_dob(self, dob_str):
+        if dob_str and "-" in dob_str:
+            dob_parts = dob_str.split("-")
+            if len(dob_parts) == 3:
+                return f"{dob_parts[1]}/{dob_parts[2]}/{dob_parts[0]}"
+        return dob_str
+
+    def step1(self):
+        """
+        Enter patient info and click Verify Eligibility.
+        """
+        try:
+            formatted_dob = self._format_dob(self.dateOfBirth)
+            today_str = datetime.now().strftime("%m/%d/%Y")
+            print(f"[CCA step1] Starting — memberId={self.memberId}, DOB={formatted_dob}, DateOfService={today_str}")
+
+            # Always navigate fresh to Landing to reset page state
+            print("[CCA step1] Navigating to eligibility page...")
+            self.driver.get(LANDING_URL)
+
+            # Wait for the page to fully load with the eligibility form
+            try:
+                WebDriverWait(self.driver, 15).until(
+                    lambda d: "Verify Patient Eligibility" in d.find_element(By.TAG_NAME, "body").text
+                )
+                print("[CCA step1] Eligibility form loaded")
+            except TimeoutException:
+                print("[CCA step1] Eligibility form not found after 15s, checking page...")
+                body_text = self.driver.find_element(By.TAG_NAME, "body").text
+                print(f"[CCA step1] Page text (first 300): {body_text[:300]}")
+
+            time.sleep(1)
+
+            # Select "Subscriber ID and date of birth" radio
+            print("[CCA step1] Selecting 'Subscriber ID and date of birth' option...")
+            for sel in [
+                (By.XPATH, "//input[@type='radio' and contains(@id,'SubscriberId')]"),
+                (By.XPATH, "//input[@type='radio'][following-sibling::*[contains(text(),'Subscriber ID')]]"),
+                (By.XPATH, "//label[contains(text(),'Subscriber ID')]//input[@type='radio']"),
+                (By.XPATH, "(//input[@type='radio'])[1]"),
+            ]:
+                try:
+                    radio = self.driver.find_element(*sel)
+                    if radio.is_displayed():
+                        if not radio.is_selected():
+                            radio.click()
+                            print(f"[CCA step1] Selected radio via {sel}")
+                        else:
+                            print("[CCA step1] Radio already selected")
+                        break
+                except Exception:
+                    continue
+
+            # Enter Subscriber ID
+            print(f"[CCA step1] Entering Subscriber ID: {self.memberId}")
+            sub_id_entered = False
+            for sel in [
+                (By.ID, "SubscriberId"),
+                (By.NAME, "SubscriberId"),
+                (By.XPATH, "//input[contains(@id,'SubscriberId')]"),
+                (By.XPATH, "//label[contains(text(),'Subscriber ID')]/following::input[1]"),
+            ]:
+                try:
+                    field = self.driver.find_element(*sel)
+                    if field.is_displayed():
+                        field.click()
+                        field.send_keys(Keys.CONTROL + "a")
+                        field.send_keys(Keys.DELETE)
+                        field.send_keys(self.memberId)
+                        time.sleep(0.3)
+                        print(f"[CCA step1] Subscriber ID entered: '{field.get_attribute('value')}'")
+                        sub_id_entered = True
+                        break
+                except Exception:
+                    continue
+
+            if not sub_id_entered:
+                return "ERROR: Subscriber ID field not found"
+
+            # Enter Date of Birth
+            print(f"[CCA step1] Entering DOB: {formatted_dob}")
+            dob_entered = False
+            for sel in [
+                (By.ID, "DateOfBirth"),
+                (By.NAME, "DateOfBirth"),
+                (By.XPATH, "//input[contains(@id,'DateOfBirth') or contains(@id,'dob')]"),
+                (By.XPATH, "//label[contains(text(),'Date of Birth')]/following::input[1]"),
+            ]:
+                try:
+                    field = self.driver.find_element(*sel)
+                    if field.is_displayed():
+                        field.click()
+                        field.send_keys(Keys.CONTROL + "a")
+                        field.send_keys(Keys.DELETE)
+                        field.send_keys(formatted_dob)
+                        time.sleep(0.3)
+                        print(f"[CCA step1] DOB entered: '{field.get_attribute('value')}'")
+                        dob_entered = True
+                        break
+                except Exception:
+                    continue
+
+            if not dob_entered:
+                return "ERROR: Date of Birth field not found"
+
+            # Set Date of Service to today
+            print(f"[CCA step1] Setting Date of Service: {today_str}")
+            for sel in [
+                (By.ID, "DateOfService"),
+                (By.NAME, "DateOfService"),
+                (By.XPATH, "//input[contains(@id,'DateOfService')]"),
+                (By.XPATH, "//label[contains(text(),'Date of Service')]/following::input[1]"),
+            ]:
+                try:
+                    field = self.driver.find_element(*sel)
+                    if field.is_displayed():
+                        field.click()
+                        field.send_keys(Keys.CONTROL + "a")
+                        field.send_keys(Keys.DELETE)
+                        field.send_keys(today_str)
+                        time.sleep(0.3)
+                        print(f"[CCA step1] Date of Service set: '{field.get_attribute('value')}'")
+                        break
+                except Exception:
+                    continue
+
+            # Click "Verify Eligibility"
+            print("[CCA step1] Clicking 'Verify Eligibility'...")
+            clicked = False
+            for sel in [
+                (By.XPATH, "//button[contains(text(),'Verify Eligibility')]"),
+                (By.XPATH, "//input[@value='Verify Eligibility']"),
+                (By.XPATH, "//a[contains(text(),'Verify Eligibility')]"),
+                (By.XPATH, "//*[@id='btnVerifyEligibility']"),
+            ]:
+                try:
+                    btn = self.driver.find_element(*sel)
+                    if btn.is_displayed():
+                        btn.click()
+                        clicked = True
+                        print(f"[CCA step1] Clicked Verify Eligibility via {sel}")
+                        break
+                except Exception:
+                    continue
+
+            if not clicked:
+                return "ERROR: Could not find 'Verify Eligibility' button"
+
+            # Wait for result using WebDriverWait instead of fixed sleep
+            print("[CCA step1] Waiting for eligibility result...")
+            try:
+                WebDriverWait(self.driver, 30).until(
+                    lambda d: "Patient Selected" in d.find_element(By.TAG_NAME, "body").text
+                              or "Patient Information" in d.find_element(By.TAG_NAME, "body").text
+                              or "patient is eligible" in d.find_element(By.TAG_NAME, "body").text.lower()
+                              or "not eligible" in d.find_element(By.TAG_NAME, "body").text.lower()
+                              or "no results" in d.find_element(By.TAG_NAME, "body").text.lower()
+                              or "not found" in d.find_element(By.TAG_NAME, "body").text.lower()
+                )
+                print("[CCA step1] Eligibility result appeared")
+            except TimeoutException:
+                print("[CCA step1] Timed out waiting for result, checking page...")
+
+            time.sleep(1)
+
+            # Check for errors
+            body_text = self.driver.find_element(By.TAG_NAME, "body").text
+            if "no results" in body_text.lower() or "not found" in body_text.lower() or "no patient" in body_text.lower():
+                return "ERROR: No patient found with the provided Subscriber ID and DOB"
+
+            # Check for error alerts
+            try:
+                alerts = self.driver.find_elements(By.XPATH,
+                    "//*[@role='alert'] | //*[contains(@class,'alert-danger')]")
+                for alert in alerts:
+                    if alert.is_displayed() and alert.text.strip():
+                        return f"ERROR: {alert.text.strip()[:200]}"
+            except Exception:
+                pass
+
+            return "SUCCESS"
+
+        except Exception as e:
+            print(f"[CCA step1] Exception: {e}")
+            return f"ERROR: step1 failed: {e}"
+
+    def step2(self):
+        """
+        Extract all patient information from the result popup,
+        capture the eligibility report PDF, and return everything.
+        """
+        try:
+            print("[CCA step2] Extracting eligibility data...")
+            time.sleep(1)
+
+            patientName = ""
+            extractedDob = ""
+            foundMemberId = ""
+            eligibility = "Unknown"
+            address = ""
+            city = ""
+            zipCode = ""
+            insurerName = ""
+
+            body_text = self.driver.find_element(By.TAG_NAME, "body").text
+            print(f"[CCA step2] Page text (first 800): {body_text[:800]}")
+
+            # --- Eligibility status ---
+            if "patient is eligible" in body_text.lower():
+                eligibility = "Eligible"
+            elif "not eligible" in body_text.lower() or "ineligible" in body_text.lower():
+                eligibility = "Not Eligible"
+
+            # --- Patient name ---
+            for sel in [
+                (By.XPATH, "//*[contains(@class,'patient-name') or contains(@class,'PatientName')]"),
+                (By.XPATH, "//div[contains(@class,'modal')]//strong"),
+                (By.XPATH, "//div[contains(@class,'modal')]//b"),
+                (By.XPATH, "//*[contains(text(),'Patient Information')]/following::*[1]"),
+            ]:
+                try:
+                    el = self.driver.find_element(*sel)
+                    name = el.text.strip()
+                    if name and 2 < len(name) < 100:
+                        patientName = name
+                        print(f"[CCA step2] Patient name via DOM: {patientName}")
+                        break
+                except Exception:
+                    continue
+
+            if not patientName:
+                name_match = re.search(r'Patient Information\s*\n+\s*([A-Z][A-Za-z\s\-\']+)', body_text)
+                if name_match:
+                    raw = name_match.group(1).strip().split('\n')[0].strip()
+                    for stop in ['Subscriber', 'Address', 'Date', 'DOB', 'Member']:
+                        if stop in raw:
+                            raw = raw[:raw.index(stop)].strip()
+                    patientName = raw
+                    print(f"[CCA step2] Patient name via regex: {patientName}")
+
+            # --- Subscriber ID ---
+            sub_match = re.search(r'Subscriber\s*ID:?\s*(\d+)', body_text)
+            if sub_match:
+                foundMemberId = sub_match.group(1).strip()
+                print(f"[CCA step2] Subscriber ID: {foundMemberId}")
+            else:
+                foundMemberId = self.memberId
+
+            # --- Date of Birth ---
+            dob_match = re.search(r'Date\s*of\s*Birth:?\s*([\d/]+)', body_text)
+            if dob_match:
+                extractedDob = dob_match.group(1).strip()
+                print(f"[CCA step2] DOB: {extractedDob}")
+            else:
+                extractedDob = self._format_dob(self.dateOfBirth)
+
+            # --- Address, City, State, Zip ---
+            # The search results table shows: "YVONNE KADLIK\n107 HARTFORD AVE W\nMENDON, MA 01756"
+            # Try extracting from the result table row (name followed by address lines)
+            if patientName:
+                addr_block_match = re.search(
+                    re.escape(patientName) + r'\s*\n\s*(.+?)\s*\n\s*([A-Z][A-Za-z\s]+),\s*([A-Z]{2})\s+(\d{5}(?:-?\d{4})?)',
+                    body_text
+                )
+                if addr_block_match:
+                    address = addr_block_match.group(1).strip()
+                    city = addr_block_match.group(2).strip()
+                    state = addr_block_match.group(3).strip()
+                    zipCode = addr_block_match.group(4).strip()
+                    address = f"{address}, {city}, {state} {zipCode}"
+                    print(f"[CCA step2] Address: {address}, City: {city}, State: {state}, Zip: {zipCode}")
+
+            # Fallback: look for "Address: ..." in Patient Information section
+            if not address:
+                addr_match = re.search(
+                    r'Patient Information.*?Address:?\s+(\d+.+?)(?:Date of Birth|DOB|\n\s*\n)',
+                    body_text, re.DOTALL
+                )
+                if addr_match:
+                    raw_addr = addr_match.group(1).strip().replace('\n', ', ')
+                    address = raw_addr
+                    print(f"[CCA step2] Address (from Patient Info): {address}")
+
+            if not city:
+                city_match = re.search(
+                    r'([A-Z][A-Za-z]+),\s*([A-Z]{2})\s+(\d{5}(?:-?\d{4})?)',
+                    address or body_text
+                )
+                if city_match:
+                    city = city_match.group(1).strip()
+                    zipCode = city_match.group(3).strip()
+                    print(f"[CCA step2] City: {city}, Zip: {zipCode}")
+
+            # --- Insurance provider name ---
+            # Look for insurer name like "Commonwealth Care Alliance"
+            insurer_match = re.search(
+                r'(?:Commonwealth\s+Care\s+Alliance|'
+                r'Delta\s+Dental|'
+                r'Tufts\s+Health|'
+                r'MassHealth|'
+                r'United\s+Healthcare)',
+                body_text,
+                re.IGNORECASE
+            )
+            if insurer_match:
+                insurerName = insurer_match.group(0).strip()
+                print(f"[CCA step2] Insurer: {insurerName}")
+
+            # Also try generic pattern after "View Benefits" section
+            if not insurerName:
+                ins_match = re.search(
+                    r'View Eligibility Report\s*\n+\s*(.+?)(?:\n|View Benefits)',
+                    body_text
+                )
+                if ins_match:
+                    candidate = ins_match.group(1).strip()
+                    if 3 < len(candidate) < 80 and not candidate.startswith("Start"):
+                        insurerName = candidate
+                        print(f"[CCA step2] Insurer via context: {insurerName}")
+
+            # --- PDF capture ---
+            print("[CCA step2] Clicking 'View Eligibility Report'...")
+            pdfBase64 = ""
+
+            try:
+                existing_files = set(glob.glob(os.path.join(self.download_dir, "*")))
+                original_window = self.driver.current_window_handle
+                original_handles = set(self.driver.window_handles)
+
+                view_report_clicked = False
+                for sel in [
+                    (By.XPATH, "//button[contains(text(),'View Eligibility Report')]"),
+                    (By.XPATH, "//input[@value='View Eligibility Report']"),
+                    (By.XPATH, "//a[contains(text(),'View Eligibility Report')]"),
+                    (By.XPATH, "//*[contains(text(),'View Eligibility Report')]"),
+                ]:
+                    try:
+                        btn = self.driver.find_element(*sel)
+                        if btn.is_displayed():
+                            btn.click()
+                            view_report_clicked = True
+                            print(f"[CCA step2] Clicked 'View Eligibility Report' via {sel}")
+                            break
+                    except Exception:
+                        continue
+
+                if not view_report_clicked:
+                    print("[CCA step2] 'View Eligibility Report' button not found")
+                    raise Exception("View Eligibility Report button not found")
+
+                # Wait for download to start
+                time.sleep(3)
+
+                # Check for downloaded file (this site downloads rather than opens in-tab)
+                pdf_path = None
+                for i in range(15):
+                    time.sleep(1)
+                    current_files = set(glob.glob(os.path.join(self.download_dir, "*")))
+                    new_files = current_files - existing_files
+                    completed = [f for f in new_files
+                                 if not f.endswith(".crdownload") and not f.endswith(".tmp")]
+                    if completed:
+                        pdf_path = completed[0]
+                        print(f"[CCA step2] PDF downloaded: {pdf_path}")
+                        break
+
+                if pdf_path and os.path.exists(pdf_path):
+                    with open(pdf_path, "rb") as f:
+                        pdfBase64 = base64.b64encode(f.read()).decode()
+                    print(f"[CCA step2] PDF from download: {os.path.basename(pdf_path)} "
+                          f"({os.path.getsize(pdf_path)} bytes), b64 len={len(pdfBase64)}")
+                    try:
+                        os.remove(pdf_path)
+                    except Exception:
+                        pass
+                else:
+                    # Fallback: check for new window
+                    new_handles = set(self.driver.window_handles) - original_handles
+                    if new_handles:
+                        new_window = new_handles.pop()
+                        self.driver.switch_to.window(new_window)
+                        time.sleep(3)
+                        print(f"[CCA step2] Switched to new window: {self.driver.current_url}")
+
+                        try:
+                            cdp_result = self.driver.execute_cdp_cmd("Page.printToPDF", {
+                                "printBackground": True,
+                                "preferCSSPageSize": True,
+                                "scale": 0.8,
+                                "paperWidth": 8.5,
+                                "paperHeight": 11,
+                            })
+                            pdf_data = cdp_result.get("data", "")
+                            if len(pdf_data) > 2000:
+                                pdfBase64 = pdf_data
+                                print(f"[CCA step2] PDF from new window, b64 len={len(pdfBase64)}")
+                        except Exception as e:
+                            print(f"[CCA step2] CDP in new window failed: {e}")
+
+                        try:
+                            self.driver.close()
+                            self.driver.switch_to.window(original_window)
+                        except Exception:
+                            pass
+
+                    # Final fallback: CDP on main page
+                    if not pdfBase64 or len(pdfBase64) < 2000:
+                        print("[CCA step2] Falling back to CDP PDF from main page...")
+                        try:
+                            try:
+                                self.driver.switch_to.window(original_window)
+                            except Exception:
+                                pass
+                            cdp_result = self.driver.execute_cdp_cmd("Page.printToPDF", {
+                                "printBackground": True,
+                                "preferCSSPageSize": True,
+                                "scale": 0.7,
+                                "paperWidth": 11,
+                                "paperHeight": 17,
+                            })
+                            pdfBase64 = cdp_result.get("data", "")
+                            print(f"[CCA step2] Main page CDP PDF, b64 len={len(pdfBase64)}")
+                        except Exception as e2:
+                            print(f"[CCA step2] Main page CDP failed: {e2}")
+
+            except Exception as e:
+                print(f"[CCA step2] PDF capture failed: {e}")
+                try:
+                    cdp_result = self.driver.execute_cdp_cmd("Page.printToPDF", {
+                        "printBackground": True,
+                        "preferCSSPageSize": True,
+                        "scale": 0.7,
+                        "paperWidth": 11,
+                        "paperHeight": 17,
+                    })
+                    pdfBase64 = cdp_result.get("data", "")
+                    print(f"[CCA step2] CDP fallback PDF, b64 len={len(pdfBase64)}")
+                except Exception as e2:
+                    print(f"[CCA step2] CDP fallback also failed: {e2}")
+
+            self._close_browser()
+
+            result = {
+                "status": "success",
+                "patientName": patientName,
+                "eligibility": eligibility,
+                "pdfBase64": pdfBase64,
+                "extractedDob": extractedDob,
+                "memberId": foundMemberId,
+                "address": address,
+                "city": city,
+                "zipCode": zipCode,
+                "insurerName": insurerName,
+            }
+
+            print(f"[CCA step2] Result: name={result['patientName']}, "
+                  f"eligibility={result['eligibility']}, "
+                  f"memberId={result['memberId']}, "
+                  f"address={result['address']}, "
+                  f"city={result['city']}, zip={result['zipCode']}, "
+                  f"insurer={result['insurerName']}")
+
+            return result
+
+        except Exception as e:
+            print(f"[CCA step2] Exception: {e}")
+            self._close_browser()
+            return {
+                "status": "error",
+                "patientName": f"{self.firstName} {self.lastName}".strip(),
+                "eligibility": "Unknown",
+                "pdfBase64": "",
+                "extractedDob": self._format_dob(self.dateOfBirth),
+                "memberId": self.memberId,
+                "address": "",
+                "city": "",
+                "zipCode": "",
+                "insurerName": "",
+                "error": str(e),
+            }