diff --git a/apps/Backend/src/routes/insuranceStatusDDMA.ts b/apps/Backend/src/routes/insuranceStatusDDMA.ts
index 2623a3f..13afdb9 100644
--- a/apps/Backend/src/routes/insuranceStatusDDMA.ts
+++ b/apps/Backend/src/routes/insuranceStatusDDMA.ts
@@ -22,6 +22,7 @@ const router = Router();
 interface DdmaJobContext {
   userId: number;
   insuranceEligibilityData: any; // parsed, enriched (includes username/password)
+  socketId?: string;
 }
 
 const ddmaJobs: Record<string, DdmaJobContext> = {};
@@ -133,11 +134,10 @@ async function handleDdmaCompletedJob(
   let createdPdfFileId: number | null = null;
   const outputResult: any = {};
 
-  const insuranceEligibilityData = job.insuranceEligibilityData;
-
   // We'll wrap the processing in try/catch/finally so cleanup always runs
   try {
     // 1) ensuring memberid.
+    const insuranceEligibilityData = job.insuranceEligibilityData;
     const insuranceId = String(insuranceEligibilityData.memberId ?? "").trim();
     if (!insuranceId) {
       throw new Error("Missing memberId for ddma job");
@@ -154,87 +154,92 @@ async function handleDdmaCompletedJob(
     const patient = await storage.getPatientByInsuranceId(
       insuranceEligibilityData.memberId
     );
+    if (!patient?.id) {
+      outputResult.patientUpdateStatus =
+        "Patient not found; no update performed";
+      return {
+        patientUpdateStatus: outputResult.patientUpdateStatus,
+        pdfUploadStatus: "none",
+        pdfFileId: null,
+      };
+    }
 
-    if (patient && patient.id !== undefined) {
-      const newStatus =
-        seleniumResult.eligibility === "active" ? "ACTIVE" : "INACTIVE";
-      await storage.updatePatient(patient.id, { status: newStatus });
-      outputResult.patientUpdateStatus = `Patient status updated to ${newStatus}`;
+    // update patient status.
+    const newStatus =
+      seleniumResult.eligibility === "active" ? "ACTIVE" : "INACTIVE";
+    await storage.updatePatient(patient.id, { status: newStatus });
+    outputResult.patientUpdateStatus = `Patient status updated to ${newStatus}`;
 
-      // Expect only ss_path (screenshot)
-      let pdfBuffer: Buffer | null = null;
-      let generatedPdfPath: string | null = null;
+    // convert screenshot -> pdf if available
+    let pdfBuffer: Buffer | null = null;
+    let generatedPdfPath: string | null = null;
 
-      if (
-        seleniumResult &&
-        seleniumResult.ss_path &&
-        typeof seleniumResult.ss_path === "string" &&
-        (seleniumResult.ss_path.endsWith(".png") ||
-          seleniumResult.ss_path.endsWith(".jpg") ||
-          seleniumResult.ss_path.endsWith(".jpeg"))
-      ) {
-        try {
-          if (!fsSync.existsSync(seleniumResult.ss_path)) {
-            throw new Error(
-              `Screenshot file not found: ${seleniumResult.ss_path}`
-            );
-          }
-
-          pdfBuffer = await imageToPdfBuffer(seleniumResult.ss_path);
-
-          const pdfFileName = `ddma_eligibility_${insuranceEligibilityData.memberId}_${Date.now()}.pdf`;
-          generatedPdfPath = path.join(
-            path.dirname(seleniumResult.ss_path),
-            pdfFileName
-          );
-          await fs.writeFile(generatedPdfPath, pdfBuffer);
-
-          // ensure cleanup uses this
-          seleniumResult.pdf_path = generatedPdfPath;
-        } catch (err: any) {
-          console.error("Failed to convert screenshot to PDF:", err);
-          outputResult.pdfUploadStatus = `Failed to convert screenshot to PDF: ${String(err)}`;
-        }
-      } else {
-        outputResult.pdfUploadStatus =
-          "No valid screenshot (ss_path) provided by Selenium; nothing to upload.";
-      }
-
-      if (pdfBuffer && generatedPdfPath) {
-        const groupTitle = "Eligibility Status";
-        const groupTitleKey = "ELIGIBILITY_STATUS";
-
-        let group = await storage.findPdfGroupByPatientTitleKey(
-          patient.id,
-          groupTitleKey
-        );
-        if (!group) {
-          group = await storage.createPdfGroup(
-            patient.id,
-            groupTitle,
-            groupTitleKey
+    if (
+      seleniumResult &&
+      seleniumResult.ss_path &&
+      typeof seleniumResult.ss_path === "string" &&
+      (seleniumResult.ss_path.endsWith(".png") ||
+        seleniumResult.ss_path.endsWith(".jpg") ||
+        seleniumResult.ss_path.endsWith(".jpeg"))
+    ) {
+      try {
+        if (!fsSync.existsSync(seleniumResult.ss_path)) {
+          throw new Error(
+            `Screenshot file not found: ${seleniumResult.ss_path}`
           );
         }
-        if (!group?.id) {
-          throw new Error("PDF group creation failed: missing group ID");
-        }
 
-        const created = await storage.createPdfFile(
-          group.id,
-          path.basename(generatedPdfPath),
-          pdfBuffer
+        pdfBuffer = await imageToPdfBuffer(seleniumResult.ss_path);
+
+        const pdfFileName = `ddma_eligibility_${insuranceEligibilityData.memberId}_${Date.now()}.pdf`;
+        generatedPdfPath = path.join(
+          path.dirname(seleniumResult.ss_path),
+          pdfFileName
         );
-        if (created && typeof created === "object" && "id" in created) {
-          createdPdfFileId = Number(created.id);
-        }
-        outputResult.pdfUploadStatus = `PDF saved to group: ${group.title}`;
-      } else {
-        outputResult.pdfUploadStatus =
-          "No valid PDF path provided by Selenium, Couldn't upload pdf to server.";
+        await fs.writeFile(generatedPdfPath, pdfBuffer);
+
+        // ensure cleanup uses this
+        seleniumResult.pdf_path = generatedPdfPath;
+      } catch (err: any) {
+        console.error("Failed to convert screenshot to PDF:", err);
+        outputResult.pdfUploadStatus = `Failed to convert screenshot to PDF: ${String(err)}`;
       }
     } else {
-      outputResult.patientUpdateStatus =
-        "Patient not found or missing ID; no update performed";
+      outputResult.pdfUploadStatus =
+        "No valid screenshot (ss_path) provided by Selenium; nothing to upload.";
+    }
+
+    if (pdfBuffer && generatedPdfPath) {
+      const groupTitle = "Eligibility Status";
+      const groupTitleKey = "ELIGIBILITY_STATUS";
+
+      let group = await storage.findPdfGroupByPatientTitleKey(
+        patient.id,
+        groupTitleKey
+      );
+      if (!group) {
+        group = await storage.createPdfGroup(
+          patient.id,
+          groupTitle,
+          groupTitleKey
+        );
+      }
+      if (!group?.id) {
+        throw new Error("PDF group creation failed: missing group ID");
+      }
+
+      const created = await storage.createPdfFile(
+        group.id,
+        path.basename(generatedPdfPath),
+        pdfBuffer
+      );
+      if (created && typeof created === "object" && "id" in created) {
+        createdPdfFileId = Number(created.id);
+      }
+      outputResult.pdfUploadStatus = `PDF saved to group: ${group.title}`;
+    } else {
+      outputResult.pdfUploadStatus =
+        "No valid PDF path provided by Selenium, Couldn't upload pdf to server.";
     }
 
     return {
@@ -273,7 +278,8 @@ async function handleDdmaCompletedJob(
 }
 
 // --- top of file, alongside ddmaJobs ---
-const finalResults: Record<string, any> = {};
+let currentFinalSessionId: string | null = null;
+let currentFinalResult: any = null;
 
 function now() {
   return new Date().toISOString();
@@ -307,20 +313,39 @@ function emitSafe(socketId: string | undefined, event: string, payload: any) {
  * Polls Python agent for session status and emits socket events:
  *  - 'selenium:otp_required' when waiting_for_otp
  *  - 'selenium:session_update' when completed/error
+ *  - rabsolute timeout + transient error handling.
+ *  - pollTimeoutMs default = 2 minutes (adjust where invoked)
  */
 async function pollAgentSessionAndProcess(
   sessionId: string,
-  socketId?: string
+  socketId?: string,
+  pollTimeoutMs = 2 * 60 * 1000
 ) {
-  const maxAttempts = 300; // ~5 minutes @ 1s base (adjust if needed)
+  const maxAttempts = 300;
   const baseDelayMs = 1000;
-  const maxTransientErrors = 12; // tolerate more transient errors
+  const maxTransientErrors = 12;
+
+  // NEW: give up if same non-terminal status repeats this many times
+  const noProgressLimit = 10;
 
   const job = ddmaJobs[sessionId];
   let transientErrorCount = 0;
+  let consecutiveNoProgress = 0;
+  let lastStatus: string | null = null;
+  const deadline = Date.now() + pollTimeoutMs;
 
   for (let attempt = 0; attempt < maxAttempts; attempt++) {
-    const attemptTs = new Date().toISOString();
+    // absolute deadline check
+    if (Date.now() > deadline) {
+      emitSafe(socketId, "selenium:session_update", {
+        session_id: sessionId,
+        status: "error",
+        message: `Polling timeout reached (${Math.round(pollTimeoutMs / 1000)}s).`,
+      });
+      delete ddmaJobs[sessionId];
+      return;
+    }
+
     log(
       "poller",
       `attempt=${attempt} session=${sessionId} transientErrCount=${transientErrorCount}`
@@ -328,7 +353,7 @@ async function pollAgentSessionAndProcess(
 
     try {
       const st = await getSeleniumDdmaSessionStatus(sessionId);
-      const status = st?.status;
+      const status = st?.status ?? null;
       log("poller", "got status", {
         sessionId,
         status,
@@ -339,6 +364,32 @@ async function pollAgentSessionAndProcess(
       // reset transient errors on success
       transientErrorCount = 0;
 
+      // if status unchanged and non-terminal, increment no-progress counter
+      const isTerminalLike =
+        status === "completed" || status === "error" || status === "not_found";
+      if (status === lastStatus && !isTerminalLike) {
+        consecutiveNoProgress++;
+      } else {
+        consecutiveNoProgress = 0;
+      }
+      lastStatus = status;
+
+      // if no progress for too many consecutive polls -> abort
+      if (consecutiveNoProgress >= noProgressLimit) {
+        emitSafe(socketId, "selenium:session_update", {
+          session_id: sessionId,
+          status: "error",
+          message: `No progress from selenium agent (status="${status}") after ${consecutiveNoProgress} polls; aborting.`,
+        });
+        emitSafe(socketId, "selenium:session_error", {
+          session_id: sessionId,
+          status: "error",
+          message: "No progress from selenium agent",
+        });
+        delete ddmaJobs[sessionId];
+        return;
+      }
+
       // always emit debug to client if socket exists
       emitSafe(socketId, "selenium:debug", {
         session_id: sessionId,
@@ -366,7 +417,8 @@ async function pollAgentSessionAndProcess(
         });
 
         // Persist raw result so frontend can fetch if socket disconnects
-        finalResults[sessionId] = {
+        currentFinalSessionId = sessionId;
+        currentFinalResult = {
           rawSelenium: st.result,
           processedAt: null,
           final: null,
@@ -380,22 +432,24 @@ async function pollAgentSessionAndProcess(
               job,
               st.result
             );
-            finalResults[sessionId].final = finalResult;
-            finalResults[sessionId].processedAt = Date.now();
+            currentFinalResult.final = finalResult;
+            currentFinalResult.processedAt = Date.now();
           } catch (err: any) {
-            finalResults[sessionId].final = {
+            currentFinalResult.final = {
               error: "processing_failed",
               detail: err?.message ?? String(err),
             };
-            finalResults[sessionId].processedAt = Date.now();
+            currentFinalResult.processedAt = Date.now();
             log("poller", "handleDdmaCompletedJob failed", {
               sessionId,
               err: err?.message ?? err,
             });
           }
         } else {
-          finalResults[sessionId].final = { error: "no_job_or_no_result" };
-          finalResults[sessionId].processedAt = Date.now();
+          currentFinalResult[sessionId].final = {
+            error: "no_job_or_no_result",
+          };
+          currentFinalResult[sessionId].processedAt = Date.now();
         }
 
         // Emit final update (if socket present)
@@ -403,7 +457,7 @@ async function pollAgentSessionAndProcess(
           session_id: sessionId,
           status: "completed",
           rawSelenium: st.result,
-          final: finalResults[sessionId].final,
+          final: currentFinalResult.final,
         });
 
         // cleanup job context
@@ -456,17 +510,6 @@ async function pollAgentSessionAndProcess(
 
       // Detailed transient error logging
       transientErrorCount++;
-      const backoffMs = Math.min(
-        30_000,
-        baseDelayMs * Math.pow(2, transientErrorCount - 1)
-      );
-      console.warn(
-        `${new Date().toISOString()} [poller] transient error (#${transientErrorCount}) for ${sessionId}: code=${errCode} status=${axiosStatus} msg=${errMsg} data=${JSON.stringify(errData)}`
-      );
-      console.warn(
-        `${new Date().toISOString()} [poller] backing off ${backoffMs}ms before next attempt`
-      );
-
       if (transientErrorCount > maxTransientErrors) {
         const emitPayload = {
           session_id: sessionId,
@@ -479,6 +522,18 @@ async function pollAgentSessionAndProcess(
         delete ddmaJobs[sessionId];
         return;
       }
+
+      const backoffMs = Math.min(
+        30_000,
+        baseDelayMs * Math.pow(2, transientErrorCount - 1)
+      );
+      console.warn(
+        `${new Date().toISOString()} [poller] transient error (#${transientErrorCount}) for ${sessionId}: code=${errCode} status=${axiosStatus} msg=${errMsg} data=${JSON.stringify(errData)}`
+      );
+      console.warn(
+        `${new Date().toISOString()} [poller] backing off ${backoffMs}ms before next attempt`
+      );
+
       await new Promise((r) => setTimeout(r, backoffMs));
       continue;
     }
@@ -561,6 +616,7 @@ router.post(
       ddmaJobs[sessionId] = {
         userId: req.user.id,
         insuranceEligibilityData: enrichedData,
+        socketId,
       };
 
       // start polling in background to notify client via socket and process job
@@ -621,9 +677,13 @@ router.get(
   async (req: Request, res: Response) => {
     const sid = req.params.sid;
     if (!sid) return res.status(400).json({ error: "session id required" });
-    const f = finalResults[sid];
-    if (!f) return res.status(404).json({ error: "final result not found" });
-    return res.json(f);
+
+    // Only the current in-memory result is available
+    if (currentFinalSessionId !== sid || !currentFinalResult) {
+      return res.status(404).json({ error: "final result not found" });
+    }
+
+    return res.json(currentFinalResult);
   }
 );